HELP Can't Remove Malware - Tencent

[captainespinoza]

I tried downloading a media player, but it was evidently compromised. It seems to have run a PUP which downloaded tons of malware in seconds. It took me a while to notice that my downloads were spiking and disconnected my pc. After I removed as much as I can, but the most problematic ones remaining won't let me remove, them, saying that I don't have the proper admin permissions(im the only user). Also, the most prominent of the programs is caled Tencent, a Chinese program. TL;DR, is there any method to forcefully delete programs without sys reinstall/restore? Appreciate any help. 

[vanished]

Haev you tried malwarebytes?

[captainespinoza]

Just now, Ryan_Vickers said:

Haev you tried malwarebytes?

Yeah didn't remove it 

[Enderman]

you should do a clean install if you got that much crap on your PC

malwarebytes and AVG/avast may be able to get rid of most of it, but do a clean install to be 100% safe

 

also I hope you learnt your lesson

[captainespinoza]

Also the program acts like an antivirus, and completely locked out WD

[Enderman]

lol

then do a clean install

best way to get rid of this crap

[Energycore]

19 minutes ago, captainespinoza said:

Also the program acts like an antivirus, and completely locked out WD

And a word on internet safety, please scan every program you download before running it. Malwarebytes may be able to detect the compromised software before you install it into your computer.

 

Sorry to hear that your Windows was compromised. Browse safe.

[snortings]

7 minutes ago, Energycore said:

And a word on internet safety, please scan every program you download before running it. Malwarebytes may be able to detect the compromised software before you install it into your computer.

 

Sorry to hear that your Windows was compromised. Browse safe.

Isn't really the most efficient way.. imagine trying to scan a 16GB file, no thanks.

 

Have one that Auto-Scans downloads.

[Energycore]

18 minutes ago, snortings said:

Isn't really the most efficient way.. imagine trying to scan a 16GB file, no thanks.

 

Have one that Auto-Scans downloads.

That's probably a good idea. I do scan my [REDACTED] though, sometimes it takes a while but I can just run the scan overnight.

[captainespinoza]

Bit of an update, I was able to remove almost everything but still have a few things that are running. I'm still seeing downloads spike when I reconnect  to a network(denoting something is still pulling downloads). Any tips on forcing things to stop running through cmd? Also, I have ALWAYS scanned everything that isn't an image download. However, I was doing it with WD as my bitdefender trial expired. Any other recommendations? 

[captainespinoza]

2 minutes ago, captainespinoza said:

Bit of an update, I was able to remove almost everything but still have a few things that are running. I'm still seeing downloads spike when I reconnect  to a network(denoting something is still pulling downloads). Any tips on forcing things to stop running through cmd? Also, I have ALWAYS scanned everything that isn't an image download. However, I was doing it with WD as my bitdefender trial expired. Any other recommendations? 

Further, this particular occurrence did not give me a chance to scan the file as it executed immediately.

[Energycore]

1 minute ago, captainespinoza said:

Bit of an update, I was able to remove almost everything but still have a few things that are running. I'm still seeing downloads spike when I reconnect  to a network(denoting something is still pulling downloads). Any tips on forcing things to stop running through cmd? Also, I have ALWAYS scanned everything that isn't an image download. However, I was doing it with WD as my bitdefender trial expired. Any other recommendations? 

Honestly I'd back up important files (game saves, images, music) and do a clean install. It'll take less time than shooting down rootkits and the like. Steam even stores savegames on their own servers so you're good.

 

See if you can get yourself a trial of Kaspersky. That's the one Antivirus I pay for because it's great and it might be able to help kill the threats. If you don't want to clean install, that is.

[captainespinoza]

Think I got 99% of it. Hoping KSC takes removes the rest. While I'm at it, does anyone know a media player that will run DivX codecs. This all started by trying to update windows media player to play said codec, but it downloaded malware instead.