Windows 10 boots to black screen after being put in sleep mode

[Jeffro]

So my main rig is an AMD 8350, Gigabyte 78LMT-USB3 motherboard, an XFX 280x, 8 gigs of ram. and i have various ssds and hhds for windows and games.

 

It was all working fine until yesterday. I went out to go mow the yard and I put my PC into sleep mode. I get done mowing and come back and move my mouse, the light on my monitors go from orange to green like they are coming back on. But the display is just black. So i reboot, thinking it will help. I can see my bios screen and the windows loading screen. But when it gets loaded into windows it just displays a black screen. I have searched forums for this sort of problem but I cannot find anything of the sort. 

 

Thanks in advance for any help.

[Energycore]

7 minutes ago, Jeffro said:

So my main rig is an AMD 8350, Gigabyte 78LMT-USB3 motherboard, an XFX 280x, 8 gigs of ram. and i have various ssds and hhds for windows and games.

 

It was all working fine until yesterday. I went out to go mow the yard and I put my PC into sleep mode. I get done mowing and come back and move my mouse, the light on my monitors go from orange to green like they are coming back on. But the display is just black. So i reboot, thinking it will help. I can see my bios screen and the windows loading screen. But when it gets loaded into windows it just displays a black screen. I have searched forums for this sort of problem but I cannot find anything of the sort. 

 

Thanks in advance for any help.

Please tell us your brand and model of power supply, it might help find the problem.

 

Do you overclock CPU / RAM? Try booting into windows in stock frequencies then (should be as simple as clearing CMOS).

 

Also, if you have a different graphics card, try pushing windows with that on.

[Jeffro]

1 minute ago, Energycore said:

Please tell us your brand and model of power supply, it might help find the problem.

 

Do you overclock CPU / RAM? Try booting into windows in stock frequencies then (should be as simple as clearing CMOS).

 

Also, if you have a different graphics card, try pushing windows with that on.

I have a Corsair CX600 and my cpu is running at 4.5 GHz. I do not have any extra gpus handy, so i will try and boot with stock frequency and with onboard graphics

[Energycore]

Just now, Jeffro said:

I have a Corsair CX600 and my cpu is running at 4.5 GHz. I do not have any extra gpus handy, so i will try and boot with stock frequency and with onboard graphics

I don't think there's onboard graphics on the 8350, which is why I suggested another GPU.

 

But if I'm wrong, that works! Otherwise you might be able to pick a barely capable GPU for like a dollar at a thrift shop / used parts store. (make sure they test it)

[Cyracus]

well I have w10 and have this black screen freeze, happens sporadically when my computer sleeps or tries to shutdown/restart... actually thinking about it it hasn't happened for about a week, but it seems to like skipping out for a couple and coming back like "surprise f@#$%^, thought you got rid of me huh?" if it is w10 I don't think it's related to OCing, it's happened even at stock settings and everywhere from there.

[Energycore]

1 minute ago, Cyracus said:

well I have w10 and have this black screen freeze, happens sporadically when my computer sleeps or tries to shutdown/restart... actually thinking about it it hasn't happened for about a week, but it seems to like skipping out for a couple and coming back like "surprise f@#$%^, thought you got rid of me huh?" if it is w10 I don't think it's related to OCing, it's happened even at stock settings and everywhere from there.

For you, it's about checking whether your power supply can handle Haswell+'s new power states (check for a Haswell-ready bit of info in the PSU description), where the CPU pulls so little power the PSU thinks it's not working and stops giving power to it. If it isn't, you can disable the C5 and C6 power states in your motherboard's power management tab, the only downside is more power consumption while on sleep mode.

[Jeffro]

4 minutes ago, Energycore said:

I don't think there's onboard graphics on the 8350, which is why I suggested another GPU.

 

But if I'm wrong, that works! Otherwise you might be able to pick a barely capable GPU for like a dollar at a thrift shop / used parts store. (make sure they test it)

well the shitty mobo i have has a vga and dvi output on it, so i am going to test. 

[Energycore]

Just now, Jeffro said:

well the shitty mobo i have has a vga and dvi output on it, so i am going to test. 

Trying doesn't hurt!

[Energycore]

Just now, Jeffro said:

well the shitty mobo i have has a vga and dvi output on it, so i am going to test. 

Oh, also if you can spare $50 dollars to upgrade the PSU, I'd do it. Corsair's CX power supplies are dubious. There's a new CX line with grey stickers that's much better for not cutting into your components' life expectancy, and since going from sleep mode to full operation means a very fast increase in power draw, flimsier power supplies may throw voltages out of specification, causing big instabilities and even sometimes damaging your components.

 

But enough doomsay, I don't think that's what it was since you can get to the windows loading screen thingy. Whenever you get a blackscreen, check your caps lock to see if it's working. If it is, that means the system is working (it's responding to your commands) and that would isolate the problem to the GPU and OS storage, more or less.

[Jeffro]

3 minutes ago, Energycore said:

Oh, also if you can spare $50 dollars to upgrade the PSU, I'd do it. Corsair's CX power supplies are dubious. There's a new CX line with grey stickers that's much better for not cutting into your components' life expectancy, and since going from sleep mode to full operation means a very fast increase in power draw, flimsier power supplies may throw voltages out of specification, causing big instabilities and even sometimes damaging your components.

 

But enough doomsay, I don't think that's what it was since you can get to the windows loading screen thingy. Whenever you get a blackscreen, check your caps lock to see if it's working. If it is, that means the system is working (it's responding to your commands) and that would isolate the problem to the GPU and OS storage, more or less.

Okay, it has onboard graphics, but it still does not work with the cpu at stock speed or onboard graphcs

[Energycore]

1 minute ago, Jeffro said:

Okay, it has onboard graphics, but it still does not work with the cpu at stock speed or onboard graphcs

How did you know it does have onboard graphics if it didn't give a signal?

 

Did it show you the post screen (the one with the gigabyte logo) but then go black?

[Jeffro]

1 minute ago, Energycore said:

How did you know it does have onboard graphics if it didn't give a signal?

 

Did it show you the post screen (the one with the gigabyte logo) but then go black?

It does the exact same thing as with my 280x. It shows the screen with all the bios info on it and then gets to the windows logo and then black screen

 

[Energycore]

Just now, Jeffro said:

It does the exact same thing as with my 280x. It shows the screen with all the bios info on it and then gets to the windows logo and then black screen

 

Cool, sounds like a problem with the OS files at that point. Let's try running with a single stick of RAM if you're on two, try both of them out on their own and both slots since a slot might be a problem (although you wouldn't POST with a faulty stick connected, I'd still try it).

 

And after that, download a bootable environment (like Windows install files) and see if you can boot into that. No need to reinstall Windows just yet.

 

This is where we have to get crafty. Look for a bootable app that allows you to check windows file integrity for problems and fix them. Note that drive or RAID array your Windows is stored in. Unfortunately I've been asleep too long so I couldn't keep helping tonight but we can resume shooting the trouble down tomorrow if you like, and please try out all the stuff

 

Until then, I'll do me and sleep.