Random Stuttering/Freezing

[byalexandr]

Okay, this is kind of weird. I was playing The Crew, and for some reason it starts to become extremely laggy for no reason, to a point where I have to restart to get it to stop. Well I figured it was Crimson 16.3 or whatever the latest one is, so I downgraded back to 16.2, and the issue went away, up until now. It started to get laggy, but when I restarted it then began to become laggy and stutter-y on my desktop, not constantly but every few seconds the mouse would freeze up or jump around.

 

I checked Task Manager to make sure I didn't have some coin miner that was hogging my CPU resources, and I even thought it was Cortana so I disabled that, but it continued after that. It seems to have stopped now while I am typing this, but I'm not sure if it truly has stopped. What do?

 

I have:

Intel Core i5 4570

AsRock B85M-ITX

AData Premier 16GB

Samsung 850 EVO

Sapphire R9 380 Compact 2GB

 

I am running on dual 1080p monitors, and the secondary one is running off of the iGPU while the main one is running off of my GPU. DDU and then get the latest Crimson drivers? Perhaps it's something with my memory?

[byalexandr]

CPU and GPU usage don't seem to show any spiking or anything. Memory isn't being loaded at all, only 25% or so is being used.

 

I'll run Memtest86 really quickly and see what it shows me, just to get that out of the way.

[HPWebcamAble]

can you post a screenshot of the "Performance" tab in task manager

[byalexandr]

3 minutes ago, HPWebcamAble said:

can you post a screenshot of the "Performance" tab in task manager

WTH?! Why is it running at 3.6GHz?! This processor only runs at 3.2! I had an i3 4170 in the system a couple days prior, this CPU just got swapped in yesterday. Perhaps it's the UEFI that's causing it? I will mess with the BIOS and make sure everything is fine. It's probably stuttering because it's unstable now that I think about it.

[HPWebcamAble]

1 minute ago, byalexandr said:

WTH?! Why is it running at 3.6GHz?!

I see you're new around here 

 

That's called 'Turboing', its an intel thing

http://ark.intel.com/products/75043/Intel-Core-i5-4570-Processor-6M-Cache-up-to-3_60-GHz

[byalexandr]

1 hour ago, HPWebcamAble said:

I see you're new around here 

 

That's called 'Turboing', its an intel thing

http://ark.intel.com/products/75043/Intel-Core-i5-4570-Processor-6M-Cache-up-to-3_60-GHz

Well I'm not new, my brain just wasn't working right there  

 

Anyhow, let's pretend that didn't happen lol

 

I checked my UEFI and everything is at default, and i am currently running Memtest86 to make sure my memory isn't spitting out any errors. Currently it's a 34% but so far there are no errors. I'm thinking it's the GPU if the memory turns out fine, I guess I'll use DDU and reinstall the latest Crimson drivers. I probably need to clean out my SSD too, there might be a process that is making it stutter or something.

[HPWebcamAble]

1 minute ago, byalexandr said:

I checked my UEFI and everything is at default, and i am currently running Memtest86 to make sure my memory isn't spitting out any errors. Currently it's a 34% but so far there are no errors. I'm thinking it's the GPU if the memory turns out fine, I guess I'll use DDU and reinstall the latest Crimson drivers. I probably need to clean out my SSD too, there might be a process that is making it stutter or something.

That screenshot of task manager, is that while you were in a game?

[icey]

Reset BIOS to defaults, perform clean boot ( disable all non windows services) and see how you go

[byalexandr]

1 hour ago, HPWebcamAble said:

That screenshot of task manager, is that while you were in a game?

Idle.

 

1 hour ago, icey said:

Reset BIOS to defaults, perform clean boot ( disable all non windows services) and see how you go

BIOS is at stock settings, I will boot into Safe Mode with DDU and before I uninstall the drivers I will mess around and see if it's still stuttering.

[icey]

13 minutes ago, byalexandr said:

Idle.

 

BIOS is at stock settings, I will boot into Safe Mode with DDU and before I uninstall the drivers I will mess around and see if it's still stuttering.

Not going to try the clean boot? (different from safe mode) pretty important to troubleshoot this issue.

[byalexandr]

16 minutes ago, icey said:

Not going to try the clean boot? (different from safe mode) pretty important to troubleshoot this issue.

How do I do that?

 

Also a side note, after Memtest86 passed the memory with no errors I booted up and the stuttering seems to be gone, perhaps it was Cortana or something. I'll keep an eye out for it but I still want to do a clean boot just to see. I think I'll skip reinstalling the drivers though.

[icey]

Ok so to clean boot do the following. Run -> msconfig -> services -> Tick the box that says 'Hide all Microsoft Services' then disable all the listings by clicking the disable all button. Once that's done, disable all startup programs in the startup tab of msconfig. You can take it as far as you'd like.. next step would be disabling tasks in task scheduler. However the first 2 steps should suffice.

[byalexandr]

8 minutes ago, icey said:

Ok so to clean boot do the following. Run -> msconfig -> services -> Tick the box that says 'Hide all Microsoft Services' then disable all the listings by clicking the disable all button. Once that's done, disable all startup programs in the startup tab of msconfig. You can take it as far as you'd like.. next step would be disabling tasks in task scheduler. However the first 2 steps should suffice.

Okay, I disabled everything besides MS services, and disables all startup programs. It was running as it should, CPU usage was 0-4% since there was nothing running lol. No stuttering, and now that I have everything enabled again there is still no stuttering.

 

I'm starting to think it was just a Windows hiccup  

[icey]

Pretty unlikely to be a hiccup. I would leave all services off and run the computer doing some intensive stuff for 24hours and see what happens. With intermittent issues you have to be patient and persistent. That's why I find faults that other techs don't

 

Also look through event viewer and find suspect entries.

[icey]

Also Memtest and Windows mem diag need to be run for 48+ hours to verify no issues. Many passes can go by until an error is found. Sometimes WMD will find things Memtest won't and vice-versa  

 

-- Very unlikely to be a memory issue tho

[HPWebcamAble]

4 hours ago, byalexandr said:

Idle.

I ask because I suspect your drive is getting tons of read/write requests at once and slowing down the whole system.

I've seen this a lot on Windows 8 / 10

 

If it does happen again, check your SSD usage.

[ovrum]

Had same issue the other day. I had a 850 EVO disk as my OS disk and the game im playing was on another disk that`s slower.

I also had the magic thingy activated to get faster read/writes on the samsung disk.

 

All in all i fixed it by moving the game to my OS disk. (Might be the fastwrite function on the 850 disk)

 

Hope this helps

[byalexandr]

5 hours ago, HPWebcamAble said:

I ask because I suspect your drive is getting tons of read/write requests at once and slowing down the whole system.

I've seen this a lot on Windows 8 / 10

 

If it does happen again, check your SSD usage.

Well it barely had any usage, I doubt it's that either as it's cached by my RAM and the drive itself is over 550MB/s fast.

[byalexandr]

23 minutes ago, ovrum said:

Had same issue the other day. I had a 850 EVO disk as my OS disk and the game im playing was on another disk that`s slower.

I also had the magic thingy activated to get faster read/writes on the samsung disk.

 

All in all i fixed it by moving the game to my OS disk. (Might be the fastwrite function on the 850 disk)

 

Hope this helps

I only have an 850 EVO, no disk drives.