Logitech G502 Problem *HELP*

[kaiden1337]

So my mouse is messed up. I was playing CSGO and now my mouse is pretty much unusable except for clicking, etc.

 

I can't use the DPI shifts or my macros. Resetting and unplugging the mouse has done nothing. For a expensive mouse, I'd expect more. At this point Razer would've probably been better.

[stconquest]

1 minute ago, kaiden1337 said:

So my mouse is messed up. I was playing CSGO and now my mouse is pretty much unusable except for clicking, etc.

 

I can't use the DPI shifts or my macros. Resetting and unplugging the mouse has done nothing. For a expensive mouse, I'd expect more. At this point Razer would've probably been better.

If the sensor is broken, just contact Logitech and tell them your story.  They replaced my G602 within two weeks.  I have two G602s now =/.

[kaiden1337]

It's not the sensor I think, but just the other buttons. I'll contact them and then see if I can get a new one.

[stconquest]

3 minutes ago, kaiden1337 said:

It's not the sensor I think, but just the other buttons. I'll contact them and then see if I can get a new one.

My buttons were the problem as well.  Started with the middle mouse button and spread to the others.  I had it for a year.  They require a receipt.

[leelaa14]

Very strange problem, I haven't had anything like this on mine which I've had for 2 years. I hop you get it sorted. Maybe see if there's a firmware update and try switching from mouse storage to pc storage or vice versa in logitech software.

[VietKing]

I have a G502 and have never had a single problem. It could be quality control with 502 since most likely you bought the new once which is full RGB. Most people own the orginal G502 which only lights blue.