k70 RGB key press problems

[Syde]

Hey Linus tech tips forum

 

I have a corsair k70 rgb with cherry mx blues.

sometimes when i press certain letters on the keyboard (fx. the letter "E") it types it multiple times when i only press it once.

i really find it annoying when i try to type something and it times 2-3 extra letters instead of 1.

 

help please.

 

-Syde

[VTF5252]

reinstalling/resetting the CUE and updating the firmware.

[Syde]

1 minute ago, NTF5252 said:

reinstalling/resetting the CUE and updating the firmware.

ok i'll try that

[Syde]

8 minutes ago, NTF5252 said:

reinstalling/resetting the CUE and updating the firmware.

 

6 minutes ago, Syde said:

ok i'll try that

it doesnt work

[Syde]

Just now, Syde said:

 

it doesnt work

it keeps doing it 

[Thony]

Try different bios setting on the back of the keyboard there is a switch.

 

If it doesnt help, can u try keyboard on a different machine ? 

 

If nothing helps, RMA it asap.

[Syde]

57 minutes ago, Thony said:

Try different bios setting on the back of the keyboard there is a switch.

 

If it doesnt help, can u try keyboard on a different machine ? 

 

If nothing helps, RMA it asap.

ok i tried the keyboard on a different computer.

same thing. i tried with and without the cue software. no difference.

i guess i'll have to RMA it.

 

[Thony]

3 hours ago, Syde said:

ok i tried the keyboard on a different computer.

same thing. i tried with and without the cue software. no difference.

i guess i'll have to RMA it.

 

have u tried to move the switch on the back ? there are numbers 1 2 4 8. Mine is on 1.

[Falkentyne]

He said he tried it on a different computer so the BIOS switch is irrelevant.

He needs to either RMA or solder on a new RGB MX Blue switch.  And those switches aren't currently buyable from anywhere (the non RGB MX blues are, but that won't help), so he has to RMA it.