Issue with wired connection in Linux Mint

[Riccardo]

Hi guys!

I've finished setting up Linux Mint on a new pc and everything was working fine. I checked the internet connection and it was working ok so I've moved the pc to the another apartment. We have the same provider, same contract and everything, but 2 routers. To my surprised internet wasn't working anymore. First time I just plugged the cable and it worked, no other setting up needed. I'm really puzzled as I don't see any difference, same router brand. Is the cable to blame? I'll do more troubleahooting tonight when I get home, but any tips would be great as I'm not a Linux user.

 

 

 

 

 

 

 

[niqxsh]

Could you post the output from: 

lspci | grep -i ethernet

 

[Riccardo]

Hello. Thank you for the answer. This is what I get:

02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8186/8411 PCI Express Gigabit Ethernet Controller (rev 11).

 

Also, I want to mention that my neighbour has an older pc with windows xp and internet works fine there on the same setup.

 

 

 

 

 

 

[niqxsh]

You have a Realtek controller, so it doesn't seem to be a driver issue.

 

What does 

ifconfig -a

give you?

[Riccardo]

eth0 Link encap:Ethernet HWaddr d0:..

         inet addr: 192:... Bcast: ... Mask: ...

         inet6 addr: fe80::... Scope:Link

         UP BROADCAST RUNNING MULTICAST MTU:150 Metric:1

RX packets:16029 errors:0 dropped:0 overruns:0 frame:0

TX packets:547 ...(same as above)

collions:0 txqueuelen:100

RX bytes:3164576 (3.1 Mb) Tx bytes:...

 

lo Link encap: Local Loopback

inet addr: 127...

inet6 addr: ... Etc etc

 

Mostly this. Sorry for the bad formatting, I'm on the phone. Thank you for your time.

 

 

 

 

 

 

 

 

 

 

 

 

 

[Half-Shot]

2 hours ago, Riccardo said:

eth0 Link encap:Ethernet HWaddr d0:..

         inet addr: 192:... Bcast: ... Mask: ...

         inet6 addr: fe80::... Scope:Link

         UP BROADCAST RUNNING MULTICAST MTU:150 Metric:1

RX packets:16029 errors:0 dropped:0 overruns:0 frame:0

TX packets:547 ...(same as above)

collions:0 txqueuelen:100

RX bytes:3164576 (3.1 Mb) Tx bytes:...

 

lo Link encap: Local Loopback

inet addr: 127...

inet6 addr: ... Etc etc

 

Mostly this. Sorry for the bad formatting, I'm on the phone. Thank you for your time.

Looking at this (and I don't know why it hid your local IP), it looks like the connection is okay and it might be down to the DNS. Can you trying pinging google?

 

ping -c 5 8.8.8.8
ping -c 5 google.com