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Yes

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Windows 10 is now MSX! - http://linustechtips.com/main/topic/440190-can-we-start-calling-windows-10/page-6

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All parts of the cooler should be mounted in their respective locations.

"It pays to keep an open mind, but not so open your brain falls out." - Carl Sagan.

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Yes, you might not have proper contact with the chip. Remove it, reapply the thermal compound and reinstall the cooler. Align the legs over the mounting holes and press down on each leg in a crosswise pattern.

 

If it still wont mount, check to see if the legs or mounting holes are defective.

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