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Dell Support Legitimacy Help

SirCallow
By SirCallow
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Looks like it's the actual dell website so I would think it's fine :)

Usually you want to check if something is a scam before you go through with it though, not after

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Hello everyone, my laptop broke a few hours ago, and I contacted what I think it Dell Support, but I just need to make sure. I apologize if this is in the wrong sub forum. Can any of you legitimize this Dell chat screenshot? Using a trackpad atm so sorry for poorly blotted out info.

 

EDIT: Has been resolved by a post on this thread.

 

My legit rig:

CPU: i5 6600k GPU: Asus Strix 1070 RAM: 16 GB of Corsair LPX CPU Cooler: NZXT Kraken X61 Motherboard:  Asus Z170I Pro Gaming Storage: Adata Sp550 120 GB and WD Black 3 TB Case: NZXT Manta Power Supply: EVGA 550 GS Monitors: 2 LG 25UM58-P Ultrawides Keyboard: Cooler Master Quickfire Rapid-i Mouse: Logitech G502 RGB

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https://linustechtips.com/topic/541260-dell-support-legitimacy-help/
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Looks like it's the actual dell website so I would think it's fine :)

Usually you want to check if something is a scam before you go through with it though, not after

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Just now, Ryan_Vickers said:

Looks like it's the actual dell website so I would think it's fine :)

Usually you want to check if something is a scam before you go through with it though, not after

Yes, but it didn't occur to me until after. :D

My legit rig:

CPU: i5 6600k GPU: Asus Strix 1070 RAM: 16 GB of Corsair LPX CPU Cooler: NZXT Kraken X61 Motherboard:  Asus Z170I Pro Gaming Storage: Adata Sp550 120 GB and WD Black 3 TB Case: NZXT Manta Power Supply: EVGA 550 GS Monitors: 2 LG 25UM58-P Ultrawides Keyboard: Cooler Master Quickfire Rapid-i Mouse: Logitech G502 RGB

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If you got to the live chat, from Dell's website, then yes, it's legitimate,

 

Also, why didn't you also hide your email in that chat, instead of just your name?

CPU: AMD Ryzen 3700x / GPU: Asus Radeon RX 6750XT OC 12GB / RAM: Corsair Vengeance LPX 2x16GB DDR4-3200
MOBO: MSI B450m Gaming Plus / NVME: Corsair MP510 240GB / Case: TT Core v21 / PSU: Seasonic 750W / OS: Bazzite

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8 minutes ago, TetraSky said:

If you got to the live chat, from Dell's website, then yes, it's legitimate,

 

Also, why didn't you also hide your email in that chat, instead of just your name?

Hah, didn't catch that. 

My legit rig:

CPU: i5 6600k GPU: Asus Strix 1070 RAM: 16 GB of Corsair LPX CPU Cooler: NZXT Kraken X61 Motherboard:  Asus Z170I Pro Gaming Storage: Adata Sp550 120 GB and WD Black 3 TB Case: NZXT Manta Power Supply: EVGA 550 GS Monitors: 2 LG 25UM58-P Ultrawides Keyboard: Cooler Master Quickfire Rapid-i Mouse: Logitech G502 RGB

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