PC Issue

[Arctic_OSB]

Hi all,

 

So I built my new PC 2 days ago and I was running the system fine.

I have 2 identical modules of the DRR3 RAM in my old PC which I tried installing with the 2 I already running in the system today.

I disconnected the PC completely from the power source and put them both in, then turned it on and went into the MSI board setup because it was required when it detected the new RAM.

 

After checking the BIOS I couldn't figure out how to actually configure the new RAM so I exit the BIOS and the PC seemed to attempt a boot again but there was no video signal. Due to that I turned the PC off at the PSU switch and took out the old RAM modules and attempted a boot, this time the AIO water cooler radiator fans spun but the GPU fans did not and the case fan spun for a split second and then stopped.

 

So I called the place I bought all the parts from and the guy told me to remove the CMOS battery for 15 minutes and completely disconnect the PC from the power cable, which I did and then I seated one old RAM module and started the PC up with no issues. After that I seated a second RAM module and attempted to start the PC but no luck. So I suspected it was a finnicky motherboard BIOS and took out both RAM modules and the CMOS battery and attempted with one module again and since then I have had no luck with any combination of modules (both old and new) and now whenever I turn the PC on without the GPU, the case fan spins for about 10 seconds and then cuts out whilst the fans mounted to the radiator have no issues whatsoever.

 

When I try and turn it on with the GPU connected the case fan will only spin for a split second and the GPU fans won't spin at all.

 

If anyone could assist me in what needs to be done to identify/solve the issue(s) then I would appreciate it greatly as this has me very perplexed.

 

 

 

 

 

[Arctic_OSB]

If anyone requires any system specific information here is my parts list.

 

[Dash Lambda]

What was the other set of RAM you tried?

[Arctic_OSB]

What was the other set of RAM you tried?

 

Both sets of RAM are the same.

I don't think it's a RAM issue though since I had successful system boots on my old PC when I put the new kit in as a test.

[Arctic_OSB]

Also something I have noticed is that the case fan doesn't spin constantly when the CMOS battery is in place but when it isn't, the case fan spins constantly.

[Dash Lambda]

Also something I have noticed is that the case fan doesn't spin constantly when the CMOS battery is in place but when it isn't, the case fan spins constantly.

Hmm...

Maybe somebody else here has more experience with the 970 chipset and could offer a more conclusive answer, but...

If the RAM works in another system fine, it just sounds like your motherboard bit it. Unless someone else says anything, I'd recommend requesting an RMA.

[Arctic_OSB]

Hmm...

Maybe somebody else here has more experience with the 970 chipset and could offer a more conclusive answer, but...

If the RAM works in another system fine, it just sounds like your motherboard bit it. Unless someone else says anything, I'd recommend requesting an RMA.

 

That's what I also suspect. Is it fine to connect a PSU with only a 6 pin cable to my GPU that has a 8+6 Pin connector? Because my old PC only has a 6 pin connector and I want to test the GPU to see if it's fine.

[Dash Lambda]

That's what I also suspect. Is it fine to connect a PSU with only a 6 pin cable to my GPU that has a 8+6 Pin connector? Because my old PC only has a 6 pin connector and I want to test the GPU to see if it's fine.

With a 390, yeah you do.

[alanz25]

did you use too much force when you installed the ram? you might have damaged your mobo

[Nena Trinity]

If this is a MSI 970 Gaming then you most manually reset the BIOS with the 2 pins under the GPU, I read the freaking manual to find out when my RAM was upgraded to 16GB... Board most be on and you can use a screwdriver etc... (May be same for yours?)

[Dash Lambda]

If this is a MSI 970 Gaming then you most manually reset the BIOS with the 2 pins under the GPU, I read the freaking manual to find out when my RAM was upgraded to 16GB... Board most be on and you can use a screwdriver etc... (May be same for yours?)

He said his is the 970A SLI Krait.

 

Even so- Finally, someone who actually has the 970 chipset.

[Arctic_OSB]

did you use too much force when you installed the ram? you might have damaged your mobo

 

I don't think so, I used the normal amount of force as when I have successfully seated RAM in any working PC.

 

If this is a MSI 970 Gaming then you most manually reset the BIOS with the 2 pins under the GPU, I read the freaking manual to find out when my RAM was upgraded to 16GB... Board most be on and you can use a screwdriver etc... (May be same for yours?)

 

I could try that, doesn't removing the CMOS  battery have the same effect?

[Arctic_OSB]

This is so weird... I connected my old NVIDIA 9600GT to the computer all fans (Cooler, Case and GPU) spin, but when I connect the DVI port to my monitor cable the case fan cuts out

[Nena Trinity]

I don't think so, I used the normal amount of force as when I have successfully seated RAM in any working PC.

I could try that, doesn't removing the CMOS battery have the same effect?

No sorry I tried manual by removing it and it was not reset after for some reason... (which is why I had to read the manual lol)

[flipped_bit]

So you've replicated the functioning system of the last couple days and it doesn't work?  That would certainly suggest something broke in the meantime.  I doubt adding more RAM to the system would break something permanently, though. 

 

A few things you've probably already done:

- make sure you haven't mixed and matched between the two kits/four modules (RAM kits from the same manufacturer don't necessarily contain identical chips, which can in some cases lead to issues)

- reset BIOS to default settings

- make sure the two new RAM modules are inserted in the proper DIMM slots (as per mobo manual)

- consult mobo manual for how to reset CMOS and any other troubleshooting ideas

 

P.S. Nice power supply

 

P.P.S.  I'm considering the Enthoo Pro M - what are your thoughts so far?  I heard that the acrylic on bigger brother Enthoo Pro can make noises when temperatures change - have you noticed this with the Enthoo Pro M?