Jump to content

Computer keeps crashing.

Evan Vermilion
 Share
Go to solution Solved by Abreed05,

Graphics drives are my guess. Make sure they are up to date. Or if you recently updated try rolling back the driver.

Could also just reinstall the driver.

 

Also Adobe can cause issues especially with youtube. Might want to make sure the latest version of flash is installed as well.

That is where I would start.

Posted

FIXED: You have to go to any video and right click on the video, then click settings and disable hardware acceleration if you're using Adobe Flash.

 

 

 

 

 

Okay, so my computer keeps crashing, its specs will be posted below. What happens is that i'll be watching a youtube video, or twitch, or anything and the computer will stay powered on and everything but the screen will be frozen, like nothing will happen and you can't move the mouse or anything. Also whenever there is sound from a video the monitor will just buzz. Nothing is overclocked. Any ideas of how to fix this or what's happening?

Specs:

 

Case: NZXT Phantom 530 Full Tower Black

 
CPU: AMD FX 4350 Black Edition 4.2GHz Quad-Core
 
Motherboard: ASUS ROG Crosshair V AM3+
 
RAM: EVGA 16GB-DDR3 1600 superclocked series
 
Hard Drive 1: SanDisk SSD Plus 120GB
 
Hard Drive 2: WD Desktop Mainstream 1TB 7,200 RPM SATA 6.0Gb/s 3.5"
 
Power Supply: Corsair CX Series CX750 750 Watt
 
GPU: Radeon R9 380
Link to comment
https://linustechtips.com/topic/481480-computer-keeps-crashing/
Share on other sites
Link to post
Share on other sites
Posted

Sounds like your GPU might be messing up... Run some GPU stress tests if you can and see if those crash your computer. Also, just for good measure, I'd run some CPU (AIDA 64 Stress test) and RAM stress tests (Memtest86). If you have a spare GPU that you know works, try swapping that out for the one you currently have in your computer and see if that resolves the issue.

I actually couldn't underclock my 5 year old GPU to make it as slow as a next-gen console.

#pcmasterraceproblems

~Slick

Link to comment
https://linustechtips.com/topic/481480-computer-keeps-crashing/#findComment-6458581
Share on other sites
Link to post
Share on other sites
Posted

I have recently had very similar issues. I ended up having to RMA my GTX 770, and get a replacement.

Main PC : CPU: I7 6700k @ 4.7GHz MOBO: Asus Maximus Hero VII RAM: 32GB Crucial 2133MHz GPU: GTX 980ti 2-Way SLI Drives: 2 850 Evo 250GB, 1 TB WD Blue CASE: 750D PSU: RM1000W

Link to comment
https://linustechtips.com/topic/481480-computer-keeps-crashing/#findComment-6458586
Share on other sites
Link to post
Share on other sites
Posted

Have you checked the windows logs?

i7 4790k | MSI Z97S SLI Krait Edition | G.Skill Ripjaws X 16 GB | Samsung 850 EVO 500 GB | 2x Seagate Barracuda 2TB | MSI GTX 970 Twin Frozr V | Fractal Design R4 | EVGA 650W

A gaming PC for your budget: $800 - $1000 - $1500 - $1800 - $2600 - $9001

Remember to quote people if you want them to see your reply!

Link to comment
https://linustechtips.com/topic/481480-computer-keeps-crashing/#findComment-6459515
Share on other sites
Link to post
Share on other sites
Posted

Thank you for the replies, we will be conducting tests shortly and I'll post them here, i've already ran the AMD Overdrive stability test and also Kombustor and nothing happened, hopefully these tests will do the trick

 

Nothing happened, no crashes or anything. We ran Kombustor again at max settings and it still didn't crash

even when running 3D mark it didnt crash. Anyone else know why?

Some advice: quote people if you want them to respond to you :)

 

How long did you run the tests? You might wanna try running them overnight. Are you looping 3D Mark or just running it once? Some other GPU stressing programs you can check out are Unigine Heaven and Valley (I personally use these).

 

As I've mentioned previously, also try stressing your CPU and RAM - just to make sure they're working.

I actually couldn't underclock my 5 year old GPU to make it as slow as a next-gen console.

#pcmasterraceproblems

~Slick

Link to comment
https://linustechtips.com/topic/481480-computer-keeps-crashing/#findComment-6459619
Share on other sites
Link to post
Share on other sites
Posted
  • Author

Some advice: quote people if you want them to respond to you :)

 

How long did you run the tests? You might wanna try running them overnight. Are you looping 3D Mark or just running it once? Some other GPU stressing programs you can check out are Unigine Heaven and Valley (I personally use these).

 

As I've mentioned previously, also try stressing your CPU and RAM - just to make sure they're working.

Okay! Sorry :D I'll start quoting. We changed motherboards from an ASUS M5A78L-M/USB3.0 to ASUS Crosshair V Formula-Z, would that cause a crash? I read online that it could cause crashes.

Link to comment
https://linustechtips.com/topic/481480-computer-keeps-crashing/#findComment-6459914
Share on other sites
Link to post
Share on other sites
Posted
  • Author

Some advice: quote people if you want them to respond to you :)

 

How long did you run the tests? You might wanna try running them overnight. Are you looping 3D Mark or just running it once? Some other GPU stressing programs you can check out are Unigine Heaven and Valley (I personally use these).

 

As I've mentioned previously, also try stressing your CPU and RAM - just to make sure they're working.

We ran all tests you said to run, CPU, GPU, Memory, and nothing happened, no crashes. I've also read that Adobe Flash Player would cause crashes to computer just like the one I'm experiencing with the computer. Maybe that's an issue?

 

Thanks <3

Link to comment
https://linustechtips.com/topic/481480-computer-keeps-crashing/#findComment-6459923
Share on other sites
Link to post
Share on other sites
Posted

Okay! Sorry :D I'll start quoting. We changed motherboards from an ASUS M5A78L-M/USB3.0 to ASUS Crosshair V Formula-Z, would that cause a crash? I read online that it could cause crashes.

Did you reinstall your motherboard drivers after swapping motherboards?

I actually couldn't underclock my 5 year old GPU to make it as slow as a next-gen console.

#pcmasterraceproblems

~Slick

Link to comment
https://linustechtips.com/topic/481480-computer-keeps-crashing/#findComment-6460166
Share on other sites
Link to post
Share on other sites
Posted
  • Solution

Graphics drives are my guess. Make sure they are up to date. Or if you recently updated try rolling back the driver.

Could also just reinstall the driver.

 

Also Adobe can cause issues especially with youtube. Might want to make sure the latest version of flash is installed as well.

That is where I would start.

Follow me at http://www.twitter.com/tekularity

Check out my blog at http://tekularity.com

A.A.S. in Information Technology, A+, Network+, CCNA

Link to comment
https://linustechtips.com/topic/481480-computer-keeps-crashing/#findComment-6460228
Share on other sites
Link to post
Share on other sites
Posted
  • Author

Did you reinstall your motherboard drivers after swapping motherboards?

Yes, by reinstall do you mean install the new motherboard drivers? We're using Windows 8.1 as well.

 

Graphics drives are my guess. Make sure they are up to date. Or if you recently updated try rolling back the driver.

Could also just reinstall the driver.

 

Also Adobe can cause issues especially with youtube. Might want to make sure the latest version of flash is installed as well.

That is where I would start.

Thank you! I reinstalled adobe for him and it hasn't crashed since, hopefully that fixed it. :)

Link to comment
https://linustechtips.com/topic/481480-computer-keeps-crashing/#findComment-6466287
Share on other sites
Link to post
Share on other sites
Posted

Yes, by reinstall do you mean install the new motherboard drivers? We're using Windows 8.1 as well.

 

Thank you! I reinstalled adobe for him and it hasn't crashed since, hopefully that fixed it. :)

 

Awesome! keep us posted. :D

Follow me at http://www.twitter.com/tekularity

Check out my blog at http://tekularity.com

A.A.S. in Information Technology, A+, Network+, CCNA

Link to comment
https://linustechtips.com/topic/481480-computer-keeps-crashing/#findComment-6466498
Share on other sites
Link to post
Share on other sites
Posted
  • Author

Graphics drives are my guess. Make sure they are up to date. Or if you recently updated try rolling back the driver.

Could also just reinstall the driver.

 

Also Adobe can cause issues especially with youtube. Might want to make sure the latest version of flash is installed as well.

That is where I would start.

Alright, it fixed it! Thank you for your help :) I'll put you as the answer so anyone that stumbles across this can see what fixed it! <3

Link to comment
https://linustechtips.com/topic/481480-computer-keeps-crashing/#findComment-6467234
Share on other sites
Link to post
Share on other sites
Posted
Evan Vermilion, on 09 Nov 2015 - 5:29 PM, said:

Alright, it fixed it! Thank you for your help :) I'll put you as the answer so anyone that stumbles across this can see what fixed it! <3

Sounds good. Thank you! :D

Follow me at http://www.twitter.com/tekularity

Check out my blog at http://tekularity.com

A.A.S. in Information Technology, A+, Network+, CCNA

Link to comment
https://linustechtips.com/topic/481480-computer-keeps-crashing/#findComment-6467957
Share on other sites
Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing Troubleshooting

×