PC Randomly Reboots

[British_Monarchy]

Parts list?

PCPartPicker part list[1] / Price breakdown by merchant[2]

Type Item Price CPU Intel Core i5-4460 3.2GHz Quad-Core Processor[3] $175.99 @ SuperBiiz Motherboard ASRock H97M PRO4 Micro ATX LGA1150 Motherboard[4] $79.89 @ OutletPC Memory Kingston HyperX Fury Black 8GB (2 x 4GB) DDR3-1866 Memory[5] $43.99 @ SuperBiiz Storage Sandisk SSD PLUS 240GB 2.5" Solid State Drive[6] $74.99 @ Newegg Storage Western Digital Caviar Blue 1TB 3.5" 7200RPM Internal Hard Drive[7] $50.89 @ OutletPC Video Card XFX Radeon R9 390 8GB Double Dissipation Video Card[8] $329.99 @ SuperBiiz Case Cooler Master N200 MicroATX Mid Tower Case[9] $43.99 @ NCIX US Power Supply XFX XTR 650W 80+ Gold Certified Fully-Modular ATX Power Supply[10] $99.99 @ SuperBiiz Wireless Network Adapter TP-Link TL-WDN4800 802.11a/b/g/n PCI-Express x1 Wi-Fi Adapter[11] $37.24 @ Adorama Other Microsoft Windows 8.1 Pro     Prices include shipping, taxes, rebates, and discounts     Total $936.96   Generated by PCPartPicker[12] 2015-09-15 07:14 EDT-0400

 

 

So my PC will randomly decide to reboot at completely arbitrary times after booting. It is a relatively new problem and happens at light loads as well as heavy loads. I have tried to fix it by resetting the UEFI to its original settings but to no avail. I thought that it might be overheat protection of some kind but it still happens when all the fans are set to full power.

 

Can anyone help??

[Kirky2k15]

Test your psu on a mates pc that'd be my guess

[British_Monarchy]

The problem there is that none of my friends have a PC their built themselves, is there any way of testing it myself?

[British_Monarchy]

The problem there is that none of my friends have a PC their built themselves, is there any way of testing it myself?

[Kirky2k15]

Its only a guess I could be wrong but don't you know anyone who can lend you a psu for a day to see if does the same with a different psu?

[British_Monarchy]

I might in a couple of days when I get back to uni, but I would like to get it sorted. 

[Deagon]

restarts how exactly? is it updating? 

[British_Monarchy]

No, the last update was yesterday. I have gone into the reliability monitor of the control panel and it has said that there were 10 critical events that were unexpected shutdowns this morning alone.

 

restarts how exactly? is it updating? 

[British_Monarchy]

restarts how exactly? is it updating? 

 Now that I have taken the side panel off it seems to not do it any more. Might it be stresses on any of the cables that is causing this??

[Praesi]

1. How long does it take minimum till it reboot?

2. Go to the Windows event manager and give us the exact event ID on that time frame

3. What CPU Cooler do you use?

[British_Monarchy]

1. How long does it take minimum till it reboot?

2. Go to the Windows event manager and give us the exact event ID on that time frame

3. What CPU Cooler do you use?

1. It takes anywhere from 50 mins to 1 min.

2. http://imgur.com/B3mOLbY - This is a screen capture of all the events this morning.

3. The stock Intel cooler

[Praesi]

1. It takes anywhere from 50 mins to 1 min.

2. http://imgur.com/B3mOLbY - This is a screen capture of all the events this morning.

3. The stock Intel cooler

I need an ID 4-5 numbers.

 

But bevore that. Remove the PSU cable, open your Case and gently pull on the Cooler on all 4 edges. Intel Coolers can get lose over time. I little bit of tiny space between CPU and Cooler is enough to eliminate all cooling.

Just make sure the Cooler sits 100%. If thats not the case, remove it completly, replace Termal Paste and attach it again.

[British_Monarchy]

I need an ID 4-5 numbers.

 

But bevore that. Remove the PSU cable, open your Case and gently pull on the Cooler on all 4 edges. Intel Coolers can get lose over time. I little bit of tiny space between CPU and Cooler is enough to eliminate all cooling.

Just make sure the Cooler sits 100%. If thats not the case, remove it completly, replace Termal Paste and attach it again.

Where would I find the IDs?? I would hope that it hadn't got lose as I only built it a month ago.

[Praesi]

Where would I find the IDs?? I would hope that it hadn't got lose as I only built it a month ago.

Hope and Reality are two different pair shoes. Check that first, than we go on ID Hunt.

[British_Monarchy]

I've checked the cooler and it seems to be secured well. I didn't think that it was that as according to MSI Afterburner the CPU package is at a constant 30C

[British_Monarchy]

Hope and Reality are two different pair shoes. Check that first, than we go on ID Hunt.

It also doesn't seem to be doing it with the side panel off

[Nexxus]

It also doesn't seem to be doing it with the side panel off

As in it doesnt reboot? That almost certainly sounds like a heat issue.

[Praesi]

It also doesn't seem to be doing it with the side panel off

Dude, just do what i told you. It take 5 Minutes to check that. Intel Stock Coolers are cheap shit and can get lose very quick.

[British_Monarchy]

Dude, just do what i told you. It take 5 Minutes to check that. Intel Stock Coolers are cheap shit and can get lose very quick.

I have already checked it, it is in securely will all 4 pins pushed through to the other side. 

[Praesi]

I have already checked it, it is in securely will all 4 pins pushed through to the other side. 

And you cant move the Cooler at all? Like i said, the smallest amount of space and your cooling is gone.

[British_Monarchy]

And you cant move the Cooler at all? Like i said, the smallest amount of space and your cooling is gone.

Can't move the cooler at all. It has now been 1.5 hours without a reboot so I don't know if the rebooting things is temporary 

[Praesi]

Can't move the cooler at all. It has now been 1.5 hours without a reboot so I don't know if the rebooting things is temporary 

I quess you have a smartphone, make a picture of your open case. Im sure you have a Heat Problem.

[British_Monarchy]

I quess you have a smartphone, make a picture of your open case. Im sure you have a Heat Problem.

http://imgur.com/pSfhGJi

[Praesi]

Hmm that looks nice. I cant see any Reason why the Airflow shouldnt be good enough. Do you have Fans in the top?

[DarthSlater77]

The problem there is that none of my friends have a PC their built themselves, is there any way of testing it myself?It 

It is a good idea to get your own PSU tester. They don't cost much and are a quick way to diagnose if the PSU is the problem. If it isn't, great, now you know for sure it isn't the PSU and you can move on. As far as heat goes it isn't a bad idea to remove the cooler and reapply paste. make sure to clean both surfaces with 80 to 90% rubbing alcohol. the stock paste isn't very good I recommend arctic silver. But regardless of how well the cooler is attached if there isn't enough airflow in the case the CPU or some OTHER component my be overheating. Post a pic of your case indicating the direction of the air-flow. On your case you want: Front in, side in, top out, back out. As the PC sits now put your hand behind one of the exhaust fans. If it is really hot or you can barely feel it you probably need more fans.     

 

EDIT:

http://www.newegg.com/Product/Product.aspx?Item=N82E16899706001&cm_re=PSU_tester-_-99-706-001-_-Product        (PSU tester)

http://www.newegg.com/Product/Product.aspx?Item=N82E16835181021&cm_re=corsair_af120-_-35-181-021-_-Product    (Quality Fans)

                                                                                                                (How To Thermal P)