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GPU randomly died

themctipers
By themctipers
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Asked for a Rma nicely, bounced into canadacomputer which bounced me back into asus which denied my Rma. Called again and they accepted it. Sending them tomorrow thanks for helping me guys!

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Ok so I was just playing gta v on my gtx 760 directcu II and the temperatures were fine (63) and then suddenly my screen went black and my gpu fan was very loud so I unplugged my pc. When I restart my pc there's no signal. I'm still under warranty. Do you think I can use the warrenty on my asus gpu?

Ryzen 5 3600 stock | 2x16GB C13 3200MHz (AFR) | GTX 760 (Sold the VII)| ASUS Prime X570-P | 6TB WD Gold (128MB Cache, 2017)

Samsung 850 EVO 240 GB 

138 is a good number.

 

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Also by the way I did not overvolt but I did overclock the ram by 25mhz and the core by 25mhz (I tested and the max oc I could get stable at 70 degrees is 125)

Ryzen 5 3600 stock | 2x16GB C13 3200MHz (AFR) | GTX 760 (Sold the VII)| ASUS Prime X570-P | 6TB WD Gold (128MB Cache, 2017)

Samsung 850 EVO 240 GB 

138 is a good number.

 

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Send it back - of course it's covered.

Archangel (Desktop) CPU: i5 4590 GPU:Asus R9 280  3GB RAM:HyperX Beast 2x4GBPSU:SeaSonic S12G 750W Mobo:GA-H97m-HD3 Case:CM Silencio 650 Storage:1 TB WD Red
Celestial (Laptop 1) CPU:i7 4720HQ GPU:GTX 860M 4GB RAM:2x4GB SK Hynix DDR3Storage: 250GB 850 EVO Model:Lenovo Y50-70
Seraph (Laptop 2) CPU:i7 6700HQ GPU:GTX 970M 3GB RAM:2x8GB DDR4Storage: 256GB Samsung 951 + 1TB Toshiba HDD Model:Asus GL502VT
Windows 10 is now MSX! - http://linustechtips.com/main/topic/440190-can-we-start-calling-windows-10/page-6

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Yes, RMA it! 

Intel Core i3 2100 @ 3.10GHz - Intel Stock Cooler - Zotac Geforce GT 610 2GB Synergy Edition

Intel DH61WW - Corsair® Value Select 4GBx1 DDR3 1600 MHz - Antec BP-300P PSU

WD Green 1TB - Seagate 2.5" HDD 1TB - Seagate Barracuda 500GB - Antec X1 E.

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Send it back - of course it's covered.

It's been 8 months.. You sure they will replace it for free?

Yes, RMA it!

I would like a replacement xD but I don't think they would let me Rma it.. It's been 8 months since I bought it.

Ryzen 5 3600 stock | 2x16GB C13 3200MHz (AFR) | GTX 760 (Sold the VII)| ASUS Prime X570-P | 6TB WD Gold (128MB Cache, 2017)

Samsung 850 EVO 240 GB 

138 is a good number.

 

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Posted (edited)

It's been 8 months.. You sure they will replace it for free?

I would like a replacement xD but I don't think they would let me Rma it.. It's been 8 months since I bought it.

Was it a prebuilt computer?

 

if it was probably no 

 

if u bought only the card alone its fine just ask a new one

Edited by Marcelo Delicia

potato.

 
 

 

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should be 2 year warranty, you pay shipping. Glhf

I bought it at a store called canadacomputer but I don't have the receipt. Do I send it?

Was it a prebuilt computer?

 

if it was probably no 

 

if u bought only the card alone its fine just ask a new one

Not prebuilt. No receipt. Do I ask for one?

Ryzen 5 3600 stock | 2x16GB C13 3200MHz (AFR) | GTX 760 (Sold the VII)| ASUS Prime X570-P | 6TB WD Gold (128MB Cache, 2017)

Samsung 850 EVO 240 GB 

138 is a good number.

 

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I bought it at a store called canadacomputer but I don't have the receipt. Do I send it?

Not prebuilt. No receipt. Do I ask for one?

asus, it has a id number on it, write that down. You don't have to say it was a prebuilt. They should only ask about the gpu and help you test it to confirm.
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Asked for a Rma nicely, bounced into canadacomputer which bounced me back into asus which denied my Rma. Called again and they accepted it. Sending them tomorrow thanks for helping me guys!

Ryzen 5 3600 stock | 2x16GB C13 3200MHz (AFR) | GTX 760 (Sold the VII)| ASUS Prime X570-P | 6TB WD Gold (128MB Cache, 2017)

Samsung 850 EVO 240 GB 

138 is a good number.

 

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