Microsoft Basic display adapter

[Thrand]

Just purchased a brand new PC, but it wont pick up the graphics card. It knows it there because I used GPU-Z and it knows its there but it also shows Microsoft basic display adapter. I assumed I had to try and download the drivers then redirect windows to the folder to manually update, but for some reason the amd catalyst program crashes my computer every time. used DDU to try and make sure there were no other drivers causing trouble, i'm just really not sure what to do.

 

I had windows 10 installed and I decided to get a copy of windows 8 to put on instead because I read all the horror stories of people with AMD 390x with windows 10 so I figured that was my issue in general. but I suppose not

 

The screen goes all crazy when I try to install the drivers almost like the Vram is gone, im not really sure if that's it or if it's possible that not having the drivers could make the screen go funky. I really don't know I've been messing with it for the last 8-10 hours and have gotten no where. If anyone has any suggestions that would be great.

 

Asus Z170 pro gaming mobo

Core i7-6700k

corsair AX1200i psu

16gb ddr4 2800 ram

AMD 390x Graphics card

Corsair h100i gtx cpu cooler

Asus xonar essence STX sound card

 

I don't even know if what I just said made any sense or not, but if anyone can understand enough to offer me a solution much appreciated.

 

 

[LittleCarrot]

Just purchased a brand new PC, but it wont pick up the graphics card. It knows it there because I used GPU-Z and it knows its there but it also shows Microsoft basic display adapter. I assumed I had to try and download the drivers then redirect windows to the folder to manually update, but for some reason the amd catalyst program crashes my computer every time. used DDU to try and make sure there were no other drivers causing trouble, i'm just really not sure what to do.

 

I had windows 10 installed and I decided to get a copy of windows 8 to put on instead because I read all the horror stories of people with AMD 390x with windows 10 so I figured that was my issue in general. but I suppose not

 

The screen goes all crazy when I try to install the drivers almost like the Vram is gone, im not really sure if that's it or if it's possible that not having the drivers could make the screen go funky. I really don't know I've been messing with it for the last 8-10 hours and have gotten no where. If anyone has any suggestions that would be great.

 

Asus Z170 pro gaming mobo

Core i7-6700k

corsair AX1200i psu

16gb ddr4 2800 ram

AMD 390x Graphics card

Corsair h100i gtx cpu cooler

Asus xonar essence STX sound card

 

I don't even know if what I just said made any sense or not, but if anyone can understand enough to offer me a solution much appreciated.

 

isnt the psu a bit overkill?

[burnttoastnice]

Microsoft Basic display adapter = usually your CPU (Not integrated graphics, but literally Windows using your CPU as a gpu)

[Thrand]

Microsoft Basic display adapter = usually your CPU (Not integrated graphics, but literally Windows using your CPU as a gpu)

Yea I've tried that but when I go into bios switch it from auto to just do the graphics card I still get the same thing. Its like it wont save

[Thrand]

Any help at all would be appreciated