Samsung laptop graphics problems

[NoobsWeStand]

I am not entirely sure if this is a drivers issue, or if it is a hardware issue, so I was not quite sure where to post this topic

Anyways, my brother bought a computer for collage, and he just got it in the mail 2-3 days ago.

He is having problems with laggy games. All the reviews of the laptop said that it could play games, like Dirt 3, just fine. But, when my brother tries to run the games, they run at about 10-15 fps

He has tried re installing the graphics drivers multiple times, and has also tried downloading the never settle drivers from AMD

It seems like the computer is only using a the graphics on the APU, rather than the dedicated graphics card

We checked device manager, and it clearly recognizes the graphics and what not...

Anyways, he is trying right now to restore the entire computer...

 

Might this be a windows 8 problem?

 

Well, here is the laptop: http://www.newegg.com/Product/Product.aspx?Item=N82E16834131393

 

Thanks!

[DyGr00339]

I am not entirely sure if this is a drivers issue, or if it is a hardware issue, so I was not quite sure where to post this topic

Anyways, my brother bought a computer for collage, and he just got it in the mail 2-3 days ago.

He is having problems with laggy games. All the reviews of the laptop said that it could play games, like Dirt 3, just fine. But, when my brother tries to run the games, they run at about 10-15 fps

He has tried re installing the graphics drivers multiple times, and has also tried downloading the never settle drivers from AMD

It seems like the computer is only using a the graphics on the APU, rather than the dedicated graphics card

We checked device manager, and it clearly recognizes the graphics and what not...

Anyways, he is trying right now to restore the entire computer...

 

Might this be a windows 8 problem?

 

Well, here is the laptop: http://www.newegg.com/Product/Product.aspx?Item=N82E16834131393

 

Thanks!

Try the drivers

[mgsstar]

Try setting your power plan to high performance and when you right click on an application it should give you the option to choose which graphics to use.

[Hazy125]

I'm not sure if this is true for newer samsung laptops, but those pre installed samsung programs cause more harm than good.... You should uninstall them anyway if they're on your laptop

[xAcid9]

Check your AMD Vision Center, everything is there.

[TheRetiredSlave]

Here's a benchmark list for the 7660G+7670M dual graphics:

http://www.notebookcheck.net/AMD-Radeon-HD-7660G-HD-7670M-Dual-Graphics.81173.0.html

 

You'll want to install the newest 13.8 drivers directly from AMD, and you should make sure that crossfire is enabled in the catalyst control center.

[Huyster]

sometimes the switchable graphics can be a bit weird and not recognize the games straight away, so you might want to check catalyst control center and goto switchable graphics applications settings and set the games to performance rather than power saving. also, i've heard that crossfiring the dedicated gpu with the apu doesn't always give extra performance and may sometimes reduce it instead, so if i were you i would just leave crossfire off.

[NoobsWeStand]

Try the drivers

Tried that

 

 

Try setting your power plan to high performance and when you right click on an application it should give you the option to choose which graphics to use.

Tried that. No use...

 

I'm not sure if this is true for newer samsung laptops, but those pre installed samsung programs cause more harm than good.... You should uninstall them anyway if they're on your laptop

We uninstalled all the software from Samsung... Still nothing...

 

Check your AMD Vision Center, everything is there.

We did that, but the crossfire thing is missing. There is no option for that. I have a similar laptop, and it works perfectly fine..

http://www.newegg.com/Product/Product.aspx?Item=N82E16834215663

 

 

Here's a benchmark list for the 7660G+7670M dual graphics:

http://www.notebookcheck.net/AMD-Radeon-HD-7660G-HD-7670M-Dual-Graphics.81173.0.html

 

You'll want to install the newest 13.8 drivers directly from AMD, and you should make sure that crossfire is enabled in the catalyst control center.

There is no crossfire option in the control center, even with the drivers provided by Samsung...  :|

Also, for the benchmarks, we used Real Bench by Asus, and we got some crazy results for the Samsung device... It scored an 84, while my similar laptop scored a somewhere around 200

The only thing that was very different in the benchmark scores was the H.264 Video Encoding. The Samsung laptop got some ridiculously low score for that (around 30-50)

 

Edit: We are downloading those benchmark things, and we will see what we get on them

sometimes the switchable graphics can be a bit weird and not recognize the games straight away, so you might want to check catalyst control center and goto switchable graphics applications settings and set the games to performance rather than power saving. also, i've heard that crossfiring the dedicated gpu with the apu doesn't always give extra performance and may sometimes reduce it instead, so if i were you i would just leave crossfire off.

Once again, there is no crossfire option. We also checked out the switchable graphics too, and set everything to high performance, and it still did not do much (1-2 frames faster)

 

 

Might this be something other than just drivers being completely stupid?

[xAcid9]

Care to post screenshot of AMD Vision Center window in Advanced mode and everything expanded? 

[NoobsWeStand]

Never mind. He did a clean install of windows. Apparently he did not delete all the Samsung crap

 

Thanks everyone!