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black screen with cursor

chimmychunger
By chimmychunger
in Troubleshooting
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ok so i was rendering a video and my pc froze so i naturally pushed the off button on my case and then turned it back on, i goes through the motherbord splash screen, then wether i want safe or normal mode and then the windows start up thing. but it is then just a black screen with a cursor that i can move.

 

any help please

 

btw the same thing happens in safe mode

 

a very long overdue man cave tour 2.0 will be out as soon as i have moved house in a few weeks
 
PC SPECS:
CPU
i7 3770k
Motherboard
MSI Z77 MPOWER Motherboard
RAM
16gb of corsair vengance
GPU
msi gtx 780
Case
NZXT Phantom 410 Mid Tower Case Red
Storage
1x 3tb hdd 1x 1tb hdd
PSU
Silverstone Strider Plus 750W
Display(s)
ASUS VE248H 24in Widescreen LED Monitor
Cooling
H100I
Keyboard
Tt eSPORTS Challenger Gaming Keyboard
Mouse
Razor deathadder2013
Sound
Razer Kraken
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Posted

Reload it i guess. And just to clarify, you said it did the same thing on safe mode?

Happy to help with any tech problems. Windows 10 installing guide here.
----i5 4570s----gigabyte z97x-sli----8gb ddr3----gigabyte g1 gaming 960----HAF 912----120gb ssd----1tb hdd----500w evga----

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Posted

does it rule out malware

It should do. I've not seen a virus / malware being activated in safe mode. However that doesn't mean the damage wasn't carried over to safe mode.

Only the core files are loaded in safe mode. So only things made by Microsoft will be loaded. But if the virus deleted one of those files then it's gone.

Normally plonking the disk in and loading a repair of the disk will solve a deleted core file. Use Windows repair of the disk.

It's not a race to the bottom.

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  • Author

It should do. I've not seen a virus / malware being activated in safe mode. However that doesn't mean the damage wasn't carried over to safe mode.

Only the core files are loaded in safe mode. So only things made by Microsoft will be loaded. But if the virus deleted one of those files then it's gone.

Normally plonking the disk in and loading a repair of the disk will solve a deleted core file. Use Windows repair of the disk.

 

how do i do that

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How so?

Just doesn't show anything on screen?

If you boot of the disk then your HDD shouldn't even be accessed. So if the disk doesn't work then it eliminates the SSD / HDD being the problem.

 

no it didnt detect anything was wrong

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