Help Troubleshooing network devices

patrick.glock · June 23, 2015

Hey,

Recently our internet has been acting really weird. When restarting the router and/or modem it seems to fix itself, so I should be able to rule out ISP.

The problem:

Internet works fine, full 1MB/s connection.

Sudden slow down to about 17KB/s, almost every site will get to transferring data from their server and just stop there. Most sites will timeout before anything is displayed.

So far I've tried restarting router or modem (One at a time) and testing the speed, it'll generally work for a short amount of time. Normally restarting both modem and router together, for over 2 minutes, will allow about 2 hours before it happens again.

I've also removed all devices, except one for testing, and rebooted. This seemed to work until one specific computer was plugged in. This is where the problem is stumping me. We have a Netgear WGR614v10 and the device uses a Belkin N3000 F9L1002v1 USB Wi-fi card. I installed netgear WNA1100 and it seemed to work fine, but since that is from a different in-use PC I had to put it back. I put the Belkin back in and it worked for about 4 hours before it started again.

That is what I think the problem is, however I need to do further testing on the matter. Until then, what things should I be troubleshooting? Anything I should be specifically looking for or to check?

The gear we use:

Netgear WGR614v10

Belkin N3000 F9L1002v1

Netgear WNA 1100

Two lined PC's

Basic Talk phone

3 Consoles

6 Tablets

2 Laptops

Motorola Modem, will grab ID as soon as I can.

Not all are on at the same time.

(Sorry about the jumbled up topic)