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connected to the internet but can't browse the web

ayobreezy12345
By ayobreezy12345
in Troubleshooting
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Posted

there are no exclamation marks on the wireless thing

it's a laptop.

i tried booting it in safemode with network and it worked.

 

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What happens? Message? Errors? How can you expect to get assistance when there is very little information to go on?

 

Possibly virus.

System/Server Administrator - Networking - Storage - Virtualization - Scripting - Applications

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What happens? Message? Errors? How can you expect to get assistance when there is very little information to go on?

 

Possibly virus.

ran a scan, no viruses.

reinstalled drivers, still didnt work.

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Need more info, is the time/date correct?, is there dodgy programs installed?

CPU: i5-4690K @ 4.0GHz GPU: Gigabyte Gtx 970 WindForce MOBO: Gigabyte Z97 Gaming-3 CASE: Corsair Carbide 200R PSU: Corsair RM750

 

RAM: Corsair Vengeance 4GBx4  MOUSE: CM Mizar KEYBOARD: Logitec G110

 

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Need more info, is the time/date correct?, is there dodgy programs installed?

Also is it WiFi or RJ45, do any programs connect to the internet? have you checked you have an IP assigned by DHCP? what is make and model of laptop? Home/work/school network? 

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Proxy settings?

DISPLAYS: LG 27UL500 IPS 4k60hz + HDR and LG 27GL650F IPS 1080p 144hz + HDR

 

LAPTOP: Lenovo Legion 5 CPU: AMD Ryzen 7 5800H GPU: RTX 3070 8GB RAM: 16GB 3200MHz (2x8GB DDR4) STORAGE: 1TB Crucial P5 NVMe SSD + 2TB Samsung 970 evo plus NVMe SSD DISPLAY: 1080p 165hz IPS OS: Windows 10 Pro x64

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Also is it WiFi or RJ45, do any programs connect to the internet? have you checked you have an IP assigned by DHCP? what is make and model of laptop? Home/work/school network? 

er not sure what rj45 stands for

i connected the laptop to some other network, it worked but it couldnt browse the web or load up skype

i haven't downloaded anything recently as well

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