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Problem installing iTunes

Janssent11041
By Janssent11041
in Troubleshooting
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Posted

Hi

 

A few MONTHS ago iTunes was acting weird and it wouldn't open so I tried uninstalling it (giving me this popup):

post-64976-0-77201900-1431778024.png

and tried reinstalling it (same problem)

When i close said window it says: "the older version of iTunes couldn't be deleted"

Does anyone know have to resolve this problem? This is getting really frustrating, I've tried so many things...

Thanks!

Resolution is a word. 5 is a number.

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Backup is on my laptop, I'll try right now. Thanks!  :)

Resolution is a word. 5 is a number.

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Delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{93F2A022-6C37-48B8-B241-FFABD9F60C30}" in regedit and reinstall?

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Delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{93F2A022-6C37-48B8-B241-FFABD9F60C30}" in regedit and reinstall?

I didn't find that exact file...

post-64976-0-68360400-1431779883_thumb.p

Resolution is a word. 5 is a number.

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Uninstall every Apple program and delete every Apple folder, reboot a few times and try installing again.

Make sure you backup your library.

I didn't work unfortunately...

Resolution is a word. 5 is a number.

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I didn't find that exact file...

 

Click on the first one and then the second one, etc. until you find iTunes.

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I couldn't find iTunes in there,I did delete the AppleSoftwareUpdate folder wich was having the same problem.

Resolution is a word. 5 is a number.

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