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Need help! GPU not recognized.

VagabondWraith
By VagabondWraith
in Graphics Cards
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Go to solution Solved by CapricaBuccaneers,

Good stuff, hopefully it's just a corrupted driver.

Posted

Hello all. Hope all is good. As you can see in my sig, I have a GTX 980 with Asus Maximus VII Hero mobo. For some reason, today my Displayport stopped working. All three of them. Don't know if its a cable issue or what. I searched online and saw many others having issues with Nvidia cards and DP. I switched over to HDMI and the card was fine with it. Then I decided to uninstall all of Nvidia's drivers incl. the display driver. Problem is, I can no longer get any picture to my monitor. Everything else is fine. PC boots, GPU is fine. Everything. No picture. The only way I can get picture is by (annoyingly) taking out the 980 and plugging the HDMI cord onto onboard graphics to get picture.

 

Essentially I have a $550 dollar paperweight right now with no way to get picture. I don't think I did anything to it to kill it. It just stopped using DP, worked with HDMI and I decided to uninstall all Nvidia drivers (to see if that might work) and now nothing. :(

 

If I have the GPU installed I get no picture at all. Even with the HDMI plugged into the mobo. I installed the GPU with windows running and it didn't recognize it at all.

 

Sorry for the long-winded post. I just don't know what to do from here. :(

CPU: Intel Core i7 7820X Cooling: Corsair Hydro Series H110i GTX Mobo: MSI X299 Gaming Pro Carbon AC RAM: Corsair Vengeance LPX DDR4 (3000MHz/16GB 2x8) SSD: 2x Samsung 850 Evo (250/250GB) + Samsung 850 Pro (512GB) GPU: NVidia GeForce GTX 1080 Ti FE (W/ EVGA Hybrid Kit) Case: Corsair Graphite Series 760T (Black) PSU: SeaSonic Platinum Series (860W) Monitor: Acer Predator XB241YU (165Hz / G-Sync) Fan Controller: NZXT Sentry Mix 2 Case Fans: Intake - 2x Noctua NF-A14 iPPC-3000 PWM / Radiator - 2x Noctua NF-A14 iPPC-3000 PWM / Rear Exhaust - 1x Noctua NF-F12 iPPC-3000 PWM

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https://linustechtips.com/topic/361786-need-help-gpu-not-recognized/
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Tried booting in safe mode and reinstalling from there? Worked for me when my 290s drivers got corrupted.

I would only be able to do it without the GPU in. Is there something in the bios that needs changed? Would I need to reset the mobo/reinstall windows?

 

I won't be able to test until tomorrow as its getting too late.

CPU: Intel Core i7 7820X Cooling: Corsair Hydro Series H110i GTX Mobo: MSI X299 Gaming Pro Carbon AC RAM: Corsair Vengeance LPX DDR4 (3000MHz/16GB 2x8) SSD: 2x Samsung 850 Evo (250/250GB) + Samsung 850 Pro (512GB) GPU: NVidia GeForce GTX 1080 Ti FE (W/ EVGA Hybrid Kit) Case: Corsair Graphite Series 760T (Black) PSU: SeaSonic Platinum Series (860W) Monitor: Acer Predator XB241YU (165Hz / G-Sync) Fan Controller: NZXT Sentry Mix 2 Case Fans: Intake - 2x Noctua NF-A14 iPPC-3000 PWM / Radiator - 2x Noctua NF-A14 iPPC-3000 PWM / Rear Exhaust - 1x Noctua NF-F12 iPPC-3000 PWM

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Can somebody else help me please?

I connected the GPU to the 2nd pci-e slot and it works! What I don't understand is why did my top slot take a dump on me after uninstalling the old drivers? Did I damage my first slot somehow??

May be an RMA issue if all else fails. I would like to upgrade my monitor to 1440 and do sli but not if the first one won't work.

Please help me somebody. I just built this darned thing a few weeks ago but wasn't expecting this. Just glad my GPU is fine. haha

CPU: Intel Core i7 7820X Cooling: Corsair Hydro Series H110i GTX Mobo: MSI X299 Gaming Pro Carbon AC RAM: Corsair Vengeance LPX DDR4 (3000MHz/16GB 2x8) SSD: 2x Samsung 850 Evo (250/250GB) + Samsung 850 Pro (512GB) GPU: NVidia GeForce GTX 1080 Ti FE (W/ EVGA Hybrid Kit) Case: Corsair Graphite Series 760T (Black) PSU: SeaSonic Platinum Series (860W) Monitor: Acer Predator XB241YU (165Hz / G-Sync) Fan Controller: NZXT Sentry Mix 2 Case Fans: Intake - 2x Noctua NF-A14 iPPC-3000 PWM / Radiator - 2x Noctua NF-A14 iPPC-3000 PWM / Rear Exhaust - 1x Noctua NF-F12 iPPC-3000 PWM

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Have you tried slotting the card into a different pcie lane? Just to eliminate whether or not it's actually the card.

Double checked the PCI power connectors?

Edit: nvm then, I'll make sure to refresh my page before posting more often :/

It's possible your card sagged and put too much pressure on the PCIe slot, can you notice any signs of warping?

If not it's probable the Mobo just had a part fail, which is unfortunate but an RMA to Asus should sort it.

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Have you tried slotting the card into a different pcie lane? Just to eliminate whether or not it's actually the card.

Yep. I put the GPU into the 2nd slot and it works fine. Just reinstalled all the nvidia drivers. All went well. I may try a restart and placing the GPU back in the top slot.

Double checked the PCI power connectors?

CPU: Intel Core i7 7820X Cooling: Corsair Hydro Series H110i GTX Mobo: MSI X299 Gaming Pro Carbon AC RAM: Corsair Vengeance LPX DDR4 (3000MHz/16GB 2x8) SSD: 2x Samsung 850 Evo (250/250GB) + Samsung 850 Pro (512GB) GPU: NVidia GeForce GTX 1080 Ti FE (W/ EVGA Hybrid Kit) Case: Corsair Graphite Series 760T (Black) PSU: SeaSonic Platinum Series (860W) Monitor: Acer Predator XB241YU (165Hz / G-Sync) Fan Controller: NZXT Sentry Mix 2 Case Fans: Intake - 2x Noctua NF-A14 iPPC-3000 PWM / Radiator - 2x Noctua NF-A14 iPPC-3000 PWM / Rear Exhaust - 1x Noctua NF-F12 iPPC-3000 PWM

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Have you tried slotting the card into a different pcie lane? Just to eliminate whether or not it's actually the card.

Ahh didn't see your edit. I didn't notice too much sag by the GPU. I'm always real careful and gentle with these things cos I know how delicate they are.

I think I'll try and restart with the GPU in the first slot and maybe it will be detected. If not, RMA time I think.

Double checked the PCI power connectors?

Edit: nvm then, I'll make sure to refresh my page before posting more often :/

It's possible your card sagged and put too much pressure on the PCIe slot, can you notice any signs of warping?

If not it's probable the Mobo just had a part fail, which is unfortunate but an RMA to Asus should sort it.

CPU: Intel Core i7 7820X Cooling: Corsair Hydro Series H110i GTX Mobo: MSI X299 Gaming Pro Carbon AC RAM: Corsair Vengeance LPX DDR4 (3000MHz/16GB 2x8) SSD: 2x Samsung 850 Evo (250/250GB) + Samsung 850 Pro (512GB) GPU: NVidia GeForce GTX 1080 Ti FE (W/ EVGA Hybrid Kit) Case: Corsair Graphite Series 760T (Black) PSU: SeaSonic Platinum Series (860W) Monitor: Acer Predator XB241YU (165Hz / G-Sync) Fan Controller: NZXT Sentry Mix 2 Case Fans: Intake - 2x Noctua NF-A14 iPPC-3000 PWM / Radiator - 2x Noctua NF-A14 iPPC-3000 PWM / Rear Exhaust - 1x Noctua NF-F12 iPPC-3000 PWM

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Don't know what happened with the quotes. Anyway, I'll try now and report back.

CPU: Intel Core i7 7820X Cooling: Corsair Hydro Series H110i GTX Mobo: MSI X299 Gaming Pro Carbon AC RAM: Corsair Vengeance LPX DDR4 (3000MHz/16GB 2x8) SSD: 2x Samsung 850 Evo (250/250GB) + Samsung 850 Pro (512GB) GPU: NVidia GeForce GTX 1080 Ti FE (W/ EVGA Hybrid Kit) Case: Corsair Graphite Series 760T (Black) PSU: SeaSonic Platinum Series (860W) Monitor: Acer Predator XB241YU (165Hz / G-Sync) Fan Controller: NZXT Sentry Mix 2 Case Fans: Intake - 2x Noctua NF-A14 iPPC-3000 PWM / Radiator - 2x Noctua NF-A14 iPPC-3000 PWM / Rear Exhaust - 1x Noctua NF-F12 iPPC-3000 PWM

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Good stuff, hopefully it's just a corrupted driver.

It works!!!! You were right. Just a corrupted driver. Whew. Lol. Now I can get back to gaming. Thanks again buddy!!

CPU: Intel Core i7 7820X Cooling: Corsair Hydro Series H110i GTX Mobo: MSI X299 Gaming Pro Carbon AC RAM: Corsair Vengeance LPX DDR4 (3000MHz/16GB 2x8) SSD: 2x Samsung 850 Evo (250/250GB) + Samsung 850 Pro (512GB) GPU: NVidia GeForce GTX 1080 Ti FE (W/ EVGA Hybrid Kit) Case: Corsair Graphite Series 760T (Black) PSU: SeaSonic Platinum Series (860W) Monitor: Acer Predator XB241YU (165Hz / G-Sync) Fan Controller: NZXT Sentry Mix 2 Case Fans: Intake - 2x Noctua NF-A14 iPPC-3000 PWM / Radiator - 2x Noctua NF-A14 iPPC-3000 PWM / Rear Exhaust - 1x Noctua NF-F12 iPPC-3000 PWM

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Don't know what happened with the quotes. Anyway, I'll try now and report back.

See if there is an update for you motheboard's bios

Main rig. Updated :D CPU: FX8350 @stock Cooler: Corsair h110 Motherboard: Ga-990fxa-ud5 Memory: Corsair Vengance 8Gigs 1866Mhz GPU: MSI GTX 970 SLI (blower cooler)  PSU: Cooler Master Silent pro 850w SSD: Corsair Force GT 60Gb HDD: WD 500 Caviar blue Case: Thermaltake core V71 Fan controler: NZXT Sentry
 
Secondary PC: CPU: i5 4670k @stock Cooler: Thermaltake NIC L/31 Motherboard: Asus Z97I-PLUS Memory: Corsair Vengance 8Gigs 2133Mhz GPU: ZOTAC GTX 780 (Titan cooler) PSU: Antec 520m Pro SSD: Corsair Force GT 60Gb HDD: WD 500 Caviar blue & WD 2TB Green Case: Thermaltake core V1

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