windows 8 won't install

[eltallajara]

I just finished putting together my first pc am am trying to install windows 8.1 OEM but it gets stuck on a black screen with the blue window logo help don't know what to do

[JefferyD90]

I just finished putting together my first pc am am trying to install windows 8.1 OEM but it gets stuck on a black screen with the blue window logo help don't know what to do

Does it give you any kind of error message?

[blu4]

When you put in the DVD/USB make sure you press any key when the message pops up "Press any key to boot from USB/DVD".

[eltallajara]

Yea but maybe 1 out of every 10 times I try it 01x0000001e

[eltallajara]

When you put in the DVD/USB make sure you press any key when the message pops up "Press any key to boot from USB/DVD".

I do then it goes to the black screen with the blue window logo and stays there

[eltallajara]

Does it give you any kind of error message?

Yea but maybe 1 out of every 10 times I try it 01x0000001e

[Zennoe]

Or try downloading Ubuntu instead [emoji12]

[blu4]

I do then it goes to the black screen with the blue window logo and stays there

Are you installing to and SSD or a HDD? Are you using DVD or USB stick?

[eltallajara]

Or try downloading Ubuntu instead [emoji12]

from where I never use ubuntu before

[JefferyD90]

https://support.microsoft.com/en-us/kb/275678

I will suggest that you have a bad download or USB Drive. Check this topic out, it will help make sure you have a nice copy that doesn't have any hangs on it.

http://linustechtips.com/main/topic/324871-guide-how-to-install-windows-the-right-way/#entry4412493

[eltallajara]

installing to a ssd and I have a windows 8.1 OEM full version dvd

[eltallajara]

Are you installing to and SSD or a HDD? Are you using DVD or USB stick?

installing to a ssd and I have a windows 8.1 OEM full version dvd

[Sharp_3yE]

I just finished putting together my first pc am am trying to install windows 8.1 OEM but it gets stuck on a black screen with the blue window logo help don't know what to do

OK, first off, have things been solved? I'm sure this is just a user error since this is your first time.

 

Secondly, explain everything that happens. You turn on the pc with the disk or usb drive in and then what?

[eltallajara]

OK, first off, have things been solved? I'm sure this is just a user error since this is your first time.

 

Secondly, explain everything that happens. You turn on the pc with the disk or usb drive in and then what?

Nope still nothing I turn it on it goes to bios I can see all 8 cores I can see my 8gb of ram I see my 3 hard drive and de dvd room so everything seems to be working so I proceed to install windows 8.1 full version OEM so it says press any key to boot from dvd I do then a black screen appears with a blue windows logo on and that it it stay there for ever

[Sharp_3yE]

Nope still nothing I turn it on it goes to bios I can see all 8 cores I can see my 8gb of ram I see my 3 hard drive and de dvd room so everything seems to be working so I proceed to install windows 8.1 full version OEM so it says press any key to boot from dvd I do then a black screen appears with a blue windows logo on and that it it stay there for ever

Have you made sure that you configured the bios correctly and the boot options are in the correct order?

You can also change the boot order so that first is the DVD drive and change it back to other drives after starting the install process when the PC restarts.

Also, where did you get the DVD?