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dead laptop ?

MarioCardona1981
By MarioCardona1981
in Troubleshooting
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Hello.

 

I have a big problem with my laptop, maybe you guys can help me out. I have Samsung NP500P4C-T03CL Laptop, i can hear that the cpu cooler is spinning and the power indicator is on, but I see nothing on screen, no bios screen, no sound, nothing. The laptop worked fine yesterday, because i formatted and reinstalled W7 on it.

 

please help :(

CPU : AMD Phenom II 955BE @3.2ghz : 2x4gb ddr3 1333mhz : Video card : Sapphire Radeon HD 7790 Dual-X OC : Motherboard : MSI Nf725m-p43 

 

PSU  : Raidmax RX-735AP : OS : Windows 7 Professional x64 / W8 Pro x64

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Hello.
 
I have a big problem with my laptop, maybe you guys can help me out. I have Samsung NP500P4C-T03CL Laptop, i can hear that the cpu cooler is spinning and the power indicator is on, but I see nothing on screen, no bios screen, no sound, nothing. The laptop worked fine yesterday, because i formatted and reinstalled W7 on it.
 
please help :(

 

If u can, go for the RMA. When laptop's bios do not post, it sux.

Hope nothing serious here.

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will it no longer work after you re formatted it or did you reformat it when it stoped working

 

I formatted yesterday, my sister used it  for a few hours then she turns it off. I was going to use it today and got the black screen and all the symptoms that I just described above

CPU : AMD Phenom II 955BE @3.2ghz : 2x4gb ddr3 1333mhz : Video card : Sapphire Radeon HD 7790 Dual-X OC : Motherboard : MSI Nf725m-p43 

 

PSU  : Raidmax RX-735AP : OS : Windows 7 Professional x64 / W8 Pro x64

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I formatted yesterday, my sister used it  for a few hours then she turns it off. I was going to use it today and got the black screen and all the symptoms that I just described above

i have no clue man sorry you should send it back to the manifactures if it is still in warenty

IAN :o

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Does the screen backlight turn on, or nothing at all?

 

Spoiler

I7 4790K @4.5 Ghz 1.294V

VALIDATION, MSI Z97 Gaming 7, 24GB DDR3 1600, Asus Strix 1070 8GB OC@ 2.2Ghz, Corsair graphite series 760T (Black), Cooler master V850, NH-D15 w/LNA ,1TB Samsung 850 Evo,  480GB Sandisk Ultra II SSD, 3TB Seagate Barracuda x 3, 1 TB WD Passport (Backup drive), 2 TB WD Passport (Backup Drive 2),  Windows 10 Pro x64 (uhg), Logitech G900 Chaos (Main), Steelseries Rival (FADE) (Courtesy of Edzel Yago, Thanks Ed), Steelsieres Rival 300 Hyperbeast Special Edition, Coolermaster Quickfire TKL (MX Blue), Razer Blackwidow Tournament edition (Greens).  Audio: Sennheiser HD598 SE, Edifier S1000DB, AudioEngine D1 DAC; Yamaha MG06X Mixer & AudioTechnica AT2020.

 

Phones; Daily drivers: Nexus 6P 64GB/iPhone 6 (Music), Apple Watch, Apple AirPods.

Laptop: 2015 Macbook Pro 13, 8GB of RAM, 2.7Ghz i5, 240GB Apple SSD. 

 

Spoiler

Plex Server: i7 3770, Gigabyte Board, 16GB DDR3 1600, Asus Strix GTX 1050ti 4GB, 120GB SSD Boot Drive, 8 x 3TB Seagate Barracuda, Rosewill RSV-R4000 With 2 Rosewill Hot Swap 4x Backplane Bays, 1050 Watt Corsair HX Series PSU,Hyper T2, Windows 10 Pro 

 

I also do Youtube, check me out!

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^^

have you tried connecting it to an external display?

 

 

i'm going to try right now

 

EDIT: No image on external display

CPU : AMD Phenom II 955BE @3.2ghz : 2x4gb ddr3 1333mhz : Video card : Sapphire Radeon HD 7790 Dual-X OC : Motherboard : MSI Nf725m-p43 

 

PSU  : Raidmax RX-735AP : OS : Windows 7 Professional x64 / W8 Pro x64

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Does the screen backlight turn on, or nothing at all?

 How can i check if is on ? ?

CPU : AMD Phenom II 955BE @3.2ghz : 2x4gb ddr3 1333mhz : Video card : Sapphire Radeon HD 7790 Dual-X OC : Motherboard : MSI Nf725m-p43 

 

PSU  : Raidmax RX-735AP : OS : Windows 7 Professional x64 / W8 Pro x64

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 How can i check if is on ? ?

When you turn it on it should go from a "real" black to a "Fake" black.

It's quite obvious. 

 

Spoiler

I7 4790K @4.5 Ghz 1.294V

VALIDATION, MSI Z97 Gaming 7, 24GB DDR3 1600, Asus Strix 1070 8GB OC@ 2.2Ghz, Corsair graphite series 760T (Black), Cooler master V850, NH-D15 w/LNA ,1TB Samsung 850 Evo,  480GB Sandisk Ultra II SSD, 3TB Seagate Barracuda x 3, 1 TB WD Passport (Backup drive), 2 TB WD Passport (Backup Drive 2),  Windows 10 Pro x64 (uhg), Logitech G900 Chaos (Main), Steelseries Rival (FADE) (Courtesy of Edzel Yago, Thanks Ed), Steelsieres Rival 300 Hyperbeast Special Edition, Coolermaster Quickfire TKL (MX Blue), Razer Blackwidow Tournament edition (Greens).  Audio: Sennheiser HD598 SE, Edifier S1000DB, AudioEngine D1 DAC; Yamaha MG06X Mixer & AudioTechnica AT2020.

 

Phones; Daily drivers: Nexus 6P 64GB/iPhone 6 (Music), Apple Watch, Apple AirPods.

Laptop: 2015 Macbook Pro 13, 8GB of RAM, 2.7Ghz i5, 240GB Apple SSD. 

 

Spoiler

Plex Server: i7 3770, Gigabyte Board, 16GB DDR3 1600, Asus Strix GTX 1050ti 4GB, 120GB SSD Boot Drive, 8 x 3TB Seagate Barracuda, Rosewill RSV-R4000 With 2 Rosewill Hot Swap 4x Backplane Bays, 1050 Watt Corsair HX Series PSU,Hyper T2, Windows 10 Pro 

 

I also do Youtube, check me out!

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When you turn it on it should go from a "real" black to a "Fake" black.

It's quite obvious.

Unless it's got really good dynamic contrast and OP's in a bright room. If there is no output from an external display then the mobo is probably dead unless the display is broken.
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Unless it's got really good dynamic contrast and OP's in a bright room. If there is no output from an external display then the mobo is probably dead unless the display is broken.

I've worked on this exact model of laptop, it really doesn't. 

Though, if it doesn't display to an external, I would take it apart and check cables, connections, and re seat as much as I can; IIRC RAM, HDD, Display, and Power LB is removable.

Check for corrosion or wear and reseat each connection. 

 

Spoiler

I7 4790K @4.5 Ghz 1.294V

VALIDATION, MSI Z97 Gaming 7, 24GB DDR3 1600, Asus Strix 1070 8GB OC@ 2.2Ghz, Corsair graphite series 760T (Black), Cooler master V850, NH-D15 w/LNA ,1TB Samsung 850 Evo,  480GB Sandisk Ultra II SSD, 3TB Seagate Barracuda x 3, 1 TB WD Passport (Backup drive), 2 TB WD Passport (Backup Drive 2),  Windows 10 Pro x64 (uhg), Logitech G900 Chaos (Main), Steelseries Rival (FADE) (Courtesy of Edzel Yago, Thanks Ed), Steelsieres Rival 300 Hyperbeast Special Edition, Coolermaster Quickfire TKL (MX Blue), Razer Blackwidow Tournament edition (Greens).  Audio: Sennheiser HD598 SE, Edifier S1000DB, AudioEngine D1 DAC; Yamaha MG06X Mixer & AudioTechnica AT2020.

 

Phones; Daily drivers: Nexus 6P 64GB/iPhone 6 (Music), Apple Watch, Apple AirPods.

Laptop: 2015 Macbook Pro 13, 8GB of RAM, 2.7Ghz i5, 240GB Apple SSD. 

 

Spoiler

Plex Server: i7 3770, Gigabyte Board, 16GB DDR3 1600, Asus Strix GTX 1050ti 4GB, 120GB SSD Boot Drive, 8 x 3TB Seagate Barracuda, Rosewill RSV-R4000 With 2 Rosewill Hot Swap 4x Backplane Bays, 1050 Watt Corsair HX Series PSU,Hyper T2, Windows 10 Pro 

 

I also do Youtube, check me out!

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Make sure it has enough charge for one,

Make sure the backlight is turned on (probably a function key on the keyboard)

 

It's probably also a good idea to completely remove the battery and put it back in and try

Scrapyard Build Total Cost: $268AUD


C2Q E8200 | 4 x 1gb DDR2 | GA-EP45-DS3 r1 | Gammax 200 | 320gb 2.5" | 7870LE PCS | Litepower 500w | CISCO Aironet 350

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I've worked on this exact model of laptop, it really doesn't. 

Though, if it doesn't display to an external, I would take it apart and check cables, connections, and re seat as much as I can; IIRC RAM, HDD, Display, and Power LB is removable.

Check for corrosion or wear and reseat each connection. 

I hadn't heard of this laptop before now so you're probably right...

Could also try running it with the bare minimum of components EG ram, cpu, screen but no wireless card, nothing plugged in to the USB ports 

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