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My phone is completely unresponsive. Help!

Craftable124
By Craftable124
in Troubleshooting
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Go to solution Solved by bob345,

(I have an HTC One M8 running cyanogenmod 11 snapshot m11) Earlier today I was in Asphalt 8, and I hit the home button to exit the app. The phone instantly locked up, and responded to nothing. Touch events, holding the power button, nothing got it to respond. My Android Wear watch also instantly lost connection to the phone. The phone eventually died and I assumed it would boot up normally after I plugged it in. I plugged it into my portable charger, which is 2.1 amp, and the light came one as usual. I pressed the power button, and nothing. I couldn't even get the "battery is charging" screen to show up, the screen didn't even try to turn on. Fast forward to now, and the charge light doesn't even turn on, implying it doesn't even take a charge. I can't get it to do anything and I really need it at this point. Please help.

happened to my first m8. Phone locked up, then i tried locking it and the screen never came back on. I have no idea what caused the issue but i just took it back to the store and got it replaced with a new one. no issues since.

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(I have an HTC One M8 running cyanogenmod 11 snapshot m11) Earlier today I was in Asphalt 8, and I hit the home button to exit the app. The phone instantly locked up, and responded to nothing. Touch events, holding the power button, nothing got it to respond. My Android Wear watch also instantly lost connection to the phone. The phone eventually died and I assumed it would boot up normally after I plugged it in. I plugged it into my portable charger, which is 2.1 amp, and the light came one as usual. I pressed the power button, and nothing. I couldn't even get the "battery is charging" screen to show up, the screen didn't even try to turn on. Fast forward to now, and the charge light doesn't even turn on, implying it doesn't even take a charge. I can't get it to do anything and I really need it at this point. Please help.

A man of charm with strange quarks. 

 

 

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(I have an HTC One M8 running cyanogenmod 11 snapshot m11) Earlier today I was in Asphalt 8, and I hit the home button to exit the app. The phone instantly locked up, and responded to nothing. Touch events, holding the power button, nothing got it to respond. My Android Wear watch also instantly lost connection to the phone. The phone eventually died and I assumed it would boot up normally after I plugged it in. I plugged it into my portable charger, which is 2.1 amp, and the light came one as usual. I pressed the power button, and nothing. I couldn't even get the "battery is charging" screen to show up, the screen didn't even try to turn on. Fast forward to now, and the charge light doesn't even turn on, implying it doesn't even take a charge. I can't get it to do anything and I really need it at this point. Please help.

happened to my first m8. Phone locked up, then i tried locking it and the screen never came back on. I have no idea what caused the issue but i just took it back to the store and got it replaced with a new one. no issues since.

Case: Phanteks Evolve X with ITX mount  cpu: Ryzen 3900X 4.35ghz all cores Motherboard: MSI X570 Unify gpu: EVGA 1070 SC  psu: Phanteks revolt x 1200W Memory: 64GB Kingston Hyper X oc'd to 3600mhz ssd: Sabrent Rocket 4.0 1TB ITX System CPU: 4670k  Motherboard: some cheap asus h87 Ram: 16gb corsair vengeance 1600mhz

                                                                                                                                                                                                                                                          

 

 

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happened to my first m8. Phone locked up, then i tried locking it and the screen never came back on. I have no idea what caused the issue but i just took it back to the store and got it replaced with a new one. no issues since.

I guess I'll take it in. I tried everything I saw online and got no response from it, so it's my only option.

A man of charm with strange quarks. 

 

 

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maybe the battery overheated, try charging after a day when it's cool.

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