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Like what info?

They need information, and for my case, temperature of your system. When you start a program or power intense game, your system will create heat, or thermal energy, that will increase the temperature of your system. Your system will turn off when it has reached a preset temperature set by your bios. This will prevent overheating and damage to your system. So, if your system is overheating, there could be not enough thermal paste, thermal paste may need reapplied, or your fans are not working properly. 

 

To check if this is happening to you, please download coreTemp:

I am not sure if you have the 32 or 64 bit version of Windows, so determine which version of "coreTemp" you should download based on the version of Windows your system has.

 

32 bit: http://www.alcpu.com/CoreTemp/CoreTemp32.zip

64 bit: http://www.alcpu.com/CoreTemp/CoreTemp64.zip

 

Please post back with the temperatures of your system.

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