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Help With Graphics Card. Possible Driver Issue?

Go to solution Solved by ProdigyzMined,

Update time!

 

Well after updating to the latest Beta drivers for shits and giggles because I was out of other options, I was able to hold up a good session of 3 hours without a crash!

 

So thank you guys for your advice as I probably wouldn't have figured out what was wrong with my ineptitude. Thank you so much :)

No worries man! Happy to help. Drivers can be a real pain!

 

Also, be sure to mark the thread as solved :)

Hello, over the last week or so my system has afflicted with something I've never seen before. Basically while I'm playing games, or even browsing on Chrome, my system will halt for a couple seconds, then the screens will go black, and the output will flash for a second or two on my second monitor ever 7-10 seconds. I think this could be a case of the driver for the card crashing, trying to recover, but ultimately failing each time. I've tried cleaning the data from the old drivers, which I updated from about a month ago or so, with DriverCleaner, then uninstalling and reinstalling the drivers all over again. That seemed to have worked for a couple days, but now it is back. If anyone else has had this problem and has a fix for it, it would be greatly appreciated. If you're having trouble visualizing the problem I recorded a video of the problem and will be uploading the footage to youtube soon, and I will provide a link to it in the hours coming. Ultimately if nothing seems to be working I think I'll declare the card as faulty and return it to Gigabyte in exchange for a shiny new one, as I only bought this card abouts last August. 
 
Thank you for reading and your comments.  :)

 

 

[EDIT] The video link: https://www.youtube.com/watch?v=gEF6QVmGph4&feature=youtu.be

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I had a problem like this once with my old computer, looked a little something like this. I ended up reverting drivers to an older version and all was good after that.
 

Project Tomahawk:

Spoiler

CPU: Intel Core i7 4790k

Motherboard: Asus Maximus VII Hero

CPU Cooler: Corsair H100i

Memory: 16GB Kingston HyperX Fury 1866 Mhz

GPU: Asus Strix RX 480

PSU: Corsair RM1000

Storage: 2x Western Digital 2TB Enterprise + 240GB Crucial M500 SSD

Case: Corsair Air 540

Additional: Cablemod C-Series black/red kit, SP120, AF140 and AF140 w/ red LED's all around

Project Frankenstein:

Spoiler

CPU: AMD FX 6100

Motherboard: MSI 970 SLI Krait Edition

CPU Cooler: Cooler Master Hyper 212 EVO

Memory: 8GB G.Skill Ripjaws X 1866 Mhz

GPU: MSI R9 280 3G Twin Frozr

PSU: Seasonic M12II EVO 620W

Storage: Western Digital 1TB Enterprise + 240GB Partiot Torch SSD

Case: Fractal Design Define S

Sheila (Server):

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Dell R210:
CPU: Intel Xeon x3450

Memory: 12GB Crucial ECC 1600 Mhz

Storage: Seagate 3TB Constellation 

Marvin (Server)

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Dell R210ii

CPU: Intel Xeon E3 1230v2

Memory: 12GB Crucial ECC 1600Mhz

Storage: Seagate 3TB Constellation

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I had a problem like this once with my old computer, looked a little something like this. I ended up reverting drivers to an older version and all was good after that.

^ this

 

redownload drivers

CPU: Intel i5-2400 Mobo: ASUS Maximus IV Gene-Z RAM: 8GB G.Skill DDR3 1333MHz GPU: Sapphire R9 280x Tri-X Case Corsair Obsidian Series 350D PSU: EVGA 500w 80+ Certified

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I've seen this a few times. My ideal fix for this is to get something along the lines of say MSI Afterburner and bump the voltage up just a little. This is to account for vdroop the PSU or motherboard may be causing. This is the least expensive fix for this situation, but if successful you will ideally want to isolate the cause between either the motherboard or the PSU and replace it eventually.

http://www.3dmark.com/3dm/6145146?
This is how you own price to performance.
"Life is too precious to be wasted in misery." -Me.

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I had a problem like this once with my old computer, looked a little something like

. I ended up reverting drivers to an older version and all was good after that.

 

 

I haven't actually tried to Rollback the drivers. Will try soon.

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I haven't actually tried to Rollback the drivers. Will try soon.

Permission to facepalm myself for a moment X) always the first thing to do with driver problems, let us know how it goes.

CPU: Pentium G3258 @ 3.2GHz || GPU:(first release,used) MSI R9 270 OC || Motherboard:MSI Z97-G45 Gaming Motherboard || RAM: 8 GB G.Skill Sniper 1600 || Monitors: Vizio 22 in Ultra slim 1080p TV || Storage: Seagate barracuda 160 GB 7200RPM,(REFURB) 1TB toshiba 7200RPM || PSU: (stripped from 2013 CAD PC)Corsair CX600 build was under $420

BE SURE TO FOLLOW YOUR THREADS! READ THIS BEFORE POSTING IN TROUBLESHOOTING!! http://linustechtips.com/main/topic/40334-read-before-asking-for-help/
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Just watched the video, that is definitely a driver crash, not the worst I've seen. I'd try updating to beta drivers first, and if that doesn't work or introduces more problems than it fixes I'd downgrade to a version that has worked in the past.

Project Tomahawk:

Spoiler

CPU: Intel Core i7 4790k

Motherboard: Asus Maximus VII Hero

CPU Cooler: Corsair H100i

Memory: 16GB Kingston HyperX Fury 1866 Mhz

GPU: Asus Strix RX 480

PSU: Corsair RM1000

Storage: 2x Western Digital 2TB Enterprise + 240GB Crucial M500 SSD

Case: Corsair Air 540

Additional: Cablemod C-Series black/red kit, SP120, AF140 and AF140 w/ red LED's all around

Project Frankenstein:

Spoiler

CPU: AMD FX 6100

Motherboard: MSI 970 SLI Krait Edition

CPU Cooler: Cooler Master Hyper 212 EVO

Memory: 8GB G.Skill Ripjaws X 1866 Mhz

GPU: MSI R9 280 3G Twin Frozr

PSU: Seasonic M12II EVO 620W

Storage: Western Digital 1TB Enterprise + 240GB Partiot Torch SSD

Case: Fractal Design Define S

Sheila (Server):

Spoiler

Dell R210:
CPU: Intel Xeon x3450

Memory: 12GB Crucial ECC 1600 Mhz

Storage: Seagate 3TB Constellation 

Marvin (Server)

Spoiler

Dell R210ii

CPU: Intel Xeon E3 1230v2

Memory: 12GB Crucial ECC 1600Mhz

Storage: Seagate 3TB Constellation

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Permission to facepalm myself for a moment X) always the first thing to do with driver problems, let us know how it goes.

 

Ok, RolledBack the drivers, but that went to the default Windows drivers :P

 

 

Just watched the video, that is definitely a driver crash, not the worst I've seen. I'd try updating to beta drivers first, and if that doesn't work or introduces more problems than it fixes I'd downgrade to a version that has worked in the past.

 

So after I RolledBack I just uninstalled everything driver related, Catalyst, everything. Now I have the drivers from the disk that came with the card and I'll see how that does.

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Ok, RolledBack the drivers, but that went to the default Windows drivers :P

 

 

 

So after I RolledBack I just uninstalled everything driver related, Catalyst, everything. Now I have the drivers from the disk that came with the card and I'll see how that does.

ewwww, using the drivers on the default install disk may have problems, but it's a start.

 

also, what Graphics card do you have? I will take a look and see if there is a stable version that could work.

CPU: Pentium G3258 @ 3.2GHz || GPU:(first release,used) MSI R9 270 OC || Motherboard:MSI Z97-G45 Gaming Motherboard || RAM: 8 GB G.Skill Sniper 1600 || Monitors: Vizio 22 in Ultra slim 1080p TV || Storage: Seagate barracuda 160 GB 7200RPM,(REFURB) 1TB toshiba 7200RPM || PSU: (stripped from 2013 CAD PC)Corsair CX600 build was under $420

BE SURE TO FOLLOW YOUR THREADS! READ THIS BEFORE POSTING IN TROUBLESHOOTING!! http://linustechtips.com/main/topic/40334-read-before-asking-for-help/
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ewwww, using the drivers on the default install disk may have problems, but it's a start.

 

also, what Graphics card do you have? I will take a look and see if there is a stable version that could work.

I have the R9 280X. Everything seems to be going fine right now. I'm going to try to see if I can find a download for the version right before the latest version and see if that works though :)

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I have the R9 280X. Everything seems to be going fine right now. I'm going to try to see if I can find a download for the version right before the latest version and see if that works though :)

Sounds like a plan, remember, driver updates are for glitche patches, and if you don't find the glitch, don't upgrade until you do. :P

CPU: Pentium G3258 @ 3.2GHz || GPU:(first release,used) MSI R9 270 OC || Motherboard:MSI Z97-G45 Gaming Motherboard || RAM: 8 GB G.Skill Sniper 1600 || Monitors: Vizio 22 in Ultra slim 1080p TV || Storage: Seagate barracuda 160 GB 7200RPM,(REFURB) 1TB toshiba 7200RPM || PSU: (stripped from 2013 CAD PC)Corsair CX600 build was under $420

BE SURE TO FOLLOW YOUR THREADS! READ THIS BEFORE POSTING IN TROUBLESHOOTING!! http://linustechtips.com/main/topic/40334-read-before-asking-for-help/
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Share on other sites

Update time!

 

Well after updating to the latest Beta drivers for shits and giggles because I was out of other options, I was able to hold up a good session of 3 hours without a crash!

 

So thank you guys for your advice as I probably wouldn't have figured out what was wrong with my ineptitude. Thank you so much :)

Link to post
Share on other sites

Update time!

 

Well after updating to the latest Beta drivers for shits and giggles because I was out of other options, I was able to hold up a good session of 3 hours without a crash!

 

So thank you guys for your advice as I probably wouldn't have figured out what was wrong with my ineptitude. Thank you so much :)

No worries man! Happy to help. Drivers can be a real pain!

 

Also, be sure to mark the thread as solved :)

Project Tomahawk:

Spoiler

CPU: Intel Core i7 4790k

Motherboard: Asus Maximus VII Hero

CPU Cooler: Corsair H100i

Memory: 16GB Kingston HyperX Fury 1866 Mhz

GPU: Asus Strix RX 480

PSU: Corsair RM1000

Storage: 2x Western Digital 2TB Enterprise + 240GB Crucial M500 SSD

Case: Corsair Air 540

Additional: Cablemod C-Series black/red kit, SP120, AF140 and AF140 w/ red LED's all around

Project Frankenstein:

Spoiler

CPU: AMD FX 6100

Motherboard: MSI 970 SLI Krait Edition

CPU Cooler: Cooler Master Hyper 212 EVO

Memory: 8GB G.Skill Ripjaws X 1866 Mhz

GPU: MSI R9 280 3G Twin Frozr

PSU: Seasonic M12II EVO 620W

Storage: Western Digital 1TB Enterprise + 240GB Partiot Torch SSD

Case: Fractal Design Define S

Sheila (Server):

Spoiler

Dell R210:
CPU: Intel Xeon x3450

Memory: 12GB Crucial ECC 1600 Mhz

Storage: Seagate 3TB Constellation 

Marvin (Server)

Spoiler

Dell R210ii

CPU: Intel Xeon E3 1230v2

Memory: 12GB Crucial ECC 1600Mhz

Storage: Seagate 3TB Constellation

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Share on other sites

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