artifacts new graphics card

[Sordia]

Ok guys so my brother just got a computer built and everything almost runs smoothly. He keeps telling me that when he trusts to play a game it crashes and gives him some error. But what I see when I mess with his computer is a checkered screen with artifacts( looks almost like the static from and old tv but with more color pixels) so my question is, is the graphic card doa. It is a brand new card. It's a sapphire r9 280 I think I can get the proper specs later from my brother. He is running a

amd 8350 8 core cpu

gigabyte ga-970A-3sdp rev 1.0

Segate 1tb hdd (storage and os)

Os is Windows 7

A Roswell 500w psu if I'm not mistaken

Please let me know if you had this issue before as well and thank you

[SkilledRebuilds]

Seems Dead on Arrival (DOA)

Go back to store, stating what happens (artifacts when playing games) & RMA it.

They will send it off to the GPU partner for tests/replacements.

[brandishwar]

I wonder if the PSU may potentially be a concern. What graphics card did he have previously, out of curiosity? Was it one requiring a connection from the power supply?

[Bussinateur]

yep I agree, it's a DOA. Best to RMA it quickly. Which retailer did you buy this card from?