ASRock UEFI crashing

[yuh25]

So far my build works fine (Part list in sig). After a while I decided to check out the UEFI again and see what features were on it and it crashes (Can't move mouse and weird coloured bar at top of screen) every now and then without having changed anything. I'm guessing this isn't normal. What should I do about this?

 

I currently can't check stuff since I'm not home for a few days.

[aeon187]

clear CMOS, Update bios, using legacy input then RMA

[DavePC]

Hmm, this is strange.

 

Aeon's request is spot on, and a BIOS was released last week, that provides better stability.

 

You can find that here:

 

http://www.asrock.com/mb/Intel/Z87M%20Extreme4/?cat=Download&os=BIOS

 

However, updating your BIOS goes through the actual BIOS, and I don't believe your board supports USB BIOS flashback, which may be an issue. 

 

EDIT: The new updates should fix the BIOS for sure, as from ASRock: 

 

 

 

Cons: Just like all the other reviewers I experience bios freeze ups (requiring a hard reset) almost every time I use the UEFI bios...

Manufacturer Response:

 

Dear ASRock Customer

We sincerely apologize for any inconvenience this may have caused you. 
For the BIOS freeze issue, please download and update the BIOS at link " http://download.asrock.com/TSD/Z87M Extreme4(P1.50)WIN.zip " to check if its solved.
If you have any technical issues or warranty questions please contact our Tech Support at http://www.ASRock.com/support/tsd.asp. We can assist you shortly.

Thank you

ASRock SUPPORT
Tech Support Email: user@ASRockamerica.com

 

[yuh25]

Awesome thanks Dave, I'll give that a go when I get home.