Mouse issues (not tracking correctly)

[Yuki Sorrelwood]

MadCatz MMO 7 mouse, less than 3 months on this thing

 

I have recently started to get an issue where my mouse will not track correctly, and by that I mean it will either refuse to track side to side or it will start to jitter. I use a SteelSeries QCK Heavy cloth mousemat. There is no debris that would be causing this issue and I have been using the mouse for its entire life on this surface.

 

The mouse will work perfectly for days without an issue and then it will have random fits for random amounts of time that some times goes away by itself and other times requires me to run my palm against the bottom of the mouse. I have already cleaned the mouse including checking for any debris or hairs that could be around the sensor. Reinstalled and updated the drivers, used older drivers, tried ALL ports on my computer (sadly the mouse is not USB 3.0 compatible), changed the USB header, cleaned the mouse mat, used different areas of the mouse mat. 

 

This effect is not limited to a game or any app, I get this even on my desktop and in games. 

[W-L]

MadCatz MMO 7 mouse, less than 3 months on this thing

 

I have recently started to get an issue where my mouse will not track correctly, and by that I mean it will either refuse to track side to side or it will start to jitter. I use a SteelSeries QCK Heavy cloth mousemat. There is no debris that would be causing this issue and I have been using the mouse for its entire life on this surface.

 

The mouse will work perfectly for days without an issue and then it will have random fits for random amounts of time that some times goes away by itself and other times requires me to run my palm against the bottom of the mouse. I have already cleaned the mouse including checking for any debris or hairs that could be around the sensor. Reinstalled and updated the drivers, used older drivers, tried ALL ports on my computer (sadly the mouse is not USB 3.0 compatible), changed the USB header, cleaned the mouse mat, used different areas of the mouse mat. 

 

This effect is not limited to a game or any app, I get this even on my desktop and in games. 

 

A lot of gaming mouses will have a calibration software that you can run so it optimizes or tries to optimize the best it can to certain surfaces. I have seen cases where if the mouse mat gets washed the mouse will not work at all on the mat surface until it gets re-calibrated but those are rare cases.

[Yuki Sorrelwood]

A lot of gaming mouses will have a calibration software that you can run so it optimizes or tries to optimize the best it can to certain surfaces. I have seen cases where if the mouse mat gets washed the mouse will not work at all on the mat surface until it gets re-calibrated but those are rare cases.

 

I have looked around and not found any type of calibration software, this would be great if there was calibration software for this mouse. 

[W-L]

I have looked around and not found any type of calibration software, this would be great if there was calibration software for this mouse. 

 

If you try it on another computer with drivers installed does it do the same thing cause if it keeps doing it it may be bad drivers or something wrong with the hardware in the mouse itself.

[Yuki Sorrelwood]

If you try it on another computer with drivers installed does it do the same thing cause if it keeps doing it it may be bad drivers or something wrong with the hardware in the mouse itself.

 

I do not have a second computer to test it, even then it could be hours to even a day before the mouse acts up. 

 

Oh and I have installed the latest drivers, even fully uninstalled them and gotten a new download and installed them again. No luck.

[W-L]

I do not have a second computer to test it, even then it could be hours to even a day before the mouse acts up. 

 

Oh and I have installed the latest drivers, even fully uninstalled them and gotten a new download and installed them again. No luck.

 

Hmm other than testing it on another system it's hard to diagnose to see if it's a hardware issue unfortunately.