Razer Synapse is Garbage

[Deadshot_0826]

I have a razer Naga and Blackwidow chroma and whenever I try to start razer synapse it starts with the box that says it's syncing settings in the cloud and then the box closes and the application never starts. Also, my cursor will randomly fly across the screen and then lock up, during games, this is a big problem, PLS HALP. (I am using Win 7)

[Firearm2112]

Uninstall it, is the answer.

[Deadshot_0826]

I need the chroma options, that's my problem

[SeriouslyMikey]

Don't buy Razer? 

[Deadshot_0826]

Can I have a serious answer

[Deadshot_0826]

I cant just trash my $300 mouse and keyboard setup

[Guest Kloaked]

For some dumb frucking reason, you have to open the interface via the hidden icons in the taskbar. I never understood why it works like this.

 

 

[Deadshot_0826]

That disappears after about 3 seconds 

[Deadshot_0826]

and I just found out that whenever I get the chance to right click it, it just completely crashes razer synapse

[Guest Kloaked]

That disappears after about 3 seconds 

 

and I just found out that whenever I get the chance to right click it, it just completely crashes razer synapse

 

I don't know man. I've had this software installed on four systems before this one and never had any issues like you and other people keep experiencing. 

 

¯\_(ツ)_/¯

[Prastupok]

I have a razer Naga and Blackwidow chroma and whenever I try to start razer synapse it starts with the box that says it's syncing settings in the cloud and then the box closes and the application never starts. Also, my cursor will randomly fly across the screen and then lock up, during games, this is a big problem, PLS HALP. (I am using Win 7)

 

As @Firearm2112 said, uninstall and reinstall.

 

That doesn't happen for most of us.

[Deadshot_0826]

I have uninstalled and reinstalled multiple times and I also restored my .NET framework because it helped once and then just stopped working

[Prastupok]

I have uninstalled and reinstalled multiple times and I also restored my .NET framework because it helped once and then just stopped working

 

Manually delete the razer folders from Program files, data, appdata, etc.

 

Also manually uninstall your Razer drivers.

 

Then start fresh.

[Mushious]

Have you tried using legacy drivers? They don't suck nearly as much.

[Deadshot_0826]

uhh I am such a noob, what are legacy drivers and how do I manually install drivers?

[Deadshot_0826]

It also wont let me delete the razer synapse folder even thought no processes are using it

[Prastupok]

uhh I am such a noob, what are legacy drivers and how do I manually install drivers?

 

Try going to Program Files. C:\Program Files\ AND C:\Program Files (x86) delete the Razer folder completely.

 

Then go into appdata>> C:\Users\(YOURPROFILEHERE)\AppData\Local and delete those Razer folders too.

 

Restart, and install synapse fresh

 

and @Deadshot_0826 open task manager and close RzSynapse.exe, RzStats.Magager.exe, and anything else that has razer in it.

[Deadshot_0826]

I dont have a program files (x86) folder IDK Why Also there aren't any razer files in appdata

[Prastupok]

I dont have a program files (x86) folder IDK Why

 

If you have a 32-bit processor, that would explain why.

[Deadshot_0826]

I have an i7 4790k lol

[Deadshot_0826]

And my operating system(win 7 pro)  is 64 bit also

[Prastupok]

And my operating system(win 7 pro)  is 64 bit also

 

Did you kill all those processes, uninstall, and then try to delete those folders that are there?

[Deadshot_0826]

No processes using synapse only "Razer Gam..." in servaces that I cant kill

[Prastupok]

No processes using synapse only "Razer Gam..." in servaces that I cant kill

 

Did you uninstall, and then try?

[Deadshot_0826]

Just did the whole thing and it still doesn't work