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AlienWare Laptop

matto97
By matto97
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Hey i got a AlienWare laptop and it started to stuff up and i reset it. it worked fine for about 12 hours and then the problems started up agen. so i reset it for a third time and the problems are still here. the laptop is only 6 months old running win8

Desktop: CPU: I7-5820K GPU: 980Ti, 750Ti PhysX Mobo: MSI X99A SLI PLUS RAM: 4x4 Kingston DDR4 2400MHz OS: Win10
Storage: 250GB Samsung Evo, 3TB WD Black and Green FIRESTRIKE, Reason for dedicated PhysX Card.
Peripherals: Screen: 3x BenQ VZ2350 Mouse: Razer Naga Keyboard: Some Dell Thing Sound: Razer Tiamat, 5.1 Logitech Surround Speakers

 

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What do you mean by stuff up? Did it slow down? Shut itself off? What is the exact model?

CPU: AMD 3950x Mobo: MSI B550 RAM: 32GB DDR4 GPU: Asus 3080 Strix PSU: Superflower Leadex 3 720w Case: BeQuiet 500DX

Storage: 2TB SSD + 4TB HDD Audio: SMSL 793ii -> HiFiman HE-400 + Mission MS-50 Speakers

 

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Hey i got a AlienWare laptop and it started to stuff up and i reset it. it worked fine for about 12 hours and then the problems started up agen. so i reset it for a third time and the problems are still here. the laptop is only 6 months old running win8

 

 

Heya,

 

When you say it started to stuff up. How do you mean? Crashing, graphics issues, or over heating issues?

 

Elven

Corsair 400R, i7 3770K @ 4.5GHz 16GB, Corsair Vengeance 1600MHz, Gigabyte Z77X-UD5H Motherboard, 240GB Samsung 840 Evo Sata III SSD, 2 x Asus GTX 780 Direct CU2 SLI, Corsair H100i and Corsair AX860i Platinum Power supply.

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cant rememebr alot of the problems now :) but after  a wile it just shuts down and keeps restarting. thats when i have to reset it

Desktop: CPU: I7-5820K GPU: 980Ti, 750Ti PhysX Mobo: MSI X99A SLI PLUS RAM: 4x4 Kingston DDR4 2400MHz OS: Win10
Storage: 250GB Samsung Evo, 3TB WD Black and Green FIRESTRIKE, Reason for dedicated PhysX Card.
Peripherals: Screen: 3x BenQ VZ2350 Mouse: Razer Naga Keyboard: Some Dell Thing Sound: Razer Tiamat, 5.1 Logitech Surround Speakers

 

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well when it was bort in jan for the past 6 months it hasn't picked up the GPU so i finaly got around to resetting it last week and after that more problems came up. like the AMD driver would stop responding and some MMdriver as well

Desktop: CPU: I7-5820K GPU: 980Ti, 750Ti PhysX Mobo: MSI X99A SLI PLUS RAM: 4x4 Kingston DDR4 2400MHz OS: Win10
Storage: 250GB Samsung Evo, 3TB WD Black and Green FIRESTRIKE, Reason for dedicated PhysX Card.
Peripherals: Screen: 3x BenQ VZ2350 Mouse: Razer Naga Keyboard: Some Dell Thing Sound: Razer Tiamat, 5.1 Logitech Surround Speakers

 

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well when it was bort in jan for the past 6 months it hasn't picked up the GPU so i finaly got around to resetting it last week and after that more problems came up. like the AMD driver would stop responding and some MMdriver as well

 

 

It sounds like the GPU is overheating. Causing the drivers to crash and restart/shut down the computer. Try cleaning out the heatsink and hopefully that will fix the problem. If not, get in contact with the retailer you bought the laptop from. 

 

Elven

Corsair 400R, i7 3770K @ 4.5GHz 16GB, Corsair Vengeance 1600MHz, Gigabyte Z77X-UD5H Motherboard, 240GB Samsung 840 Evo Sata III SSD, 2 x Asus GTX 780 Direct CU2 SLI, Corsair H100i and Corsair AX860i Platinum Power supply.

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no the GPU is fine running around 40-60c

Desktop: CPU: I7-5820K GPU: 980Ti, 750Ti PhysX Mobo: MSI X99A SLI PLUS RAM: 4x4 Kingston DDR4 2400MHz OS: Win10
Storage: 250GB Samsung Evo, 3TB WD Black and Green FIRESTRIKE, Reason for dedicated PhysX Card.
Peripherals: Screen: 3x BenQ VZ2350 Mouse: Razer Naga Keyboard: Some Dell Thing Sound: Razer Tiamat, 5.1 Logitech Surround Speakers

 

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and it cant be heat any way cause when it starts restarting you can leev it for 30mins 1 hour and tern it back on it will still keep restarting. and it wont even load in safe mode

Desktop: CPU: I7-5820K GPU: 980Ti, 750Ti PhysX Mobo: MSI X99A SLI PLUS RAM: 4x4 Kingston DDR4 2400MHz OS: Win10
Storage: 250GB Samsung Evo, 3TB WD Black and Green FIRESTRIKE, Reason for dedicated PhysX Card.
Peripherals: Screen: 3x BenQ VZ2350 Mouse: Razer Naga Keyboard: Some Dell Thing Sound: Razer Tiamat, 5.1 Logitech Surround Speakers

 

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no the GPU is fine running around 40-60c
and it cant be heat any way cause when it starts restarting you can leev it for 30mins 1 hour and tern it back on it will still keep restarting. and it wont even load in safe mode

 

It sounds like something else could possibly be overheating, possibly the CPU or the VRM on the motherboard. 

 

I would recommend giving the laptop heatsinks etc a clean. Hopefully that will help keep the temperatures under control.

 

Elven

Corsair 400R, i7 3770K @ 4.5GHz 16GB, Corsair Vengeance 1600MHz, Gigabyte Z77X-UD5H Motherboard, 240GB Samsung 840 Evo Sata III SSD, 2 x Asus GTX 780 Direct CU2 SLI, Corsair H100i and Corsair AX860i Platinum Power supply.

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no dust in the laptop lol i hate dust but nothing is overheating that was 1 of the first things i looked at

Desktop: CPU: I7-5820K GPU: 980Ti, 750Ti PhysX Mobo: MSI X99A SLI PLUS RAM: 4x4 Kingston DDR4 2400MHz OS: Win10
Storage: 250GB Samsung Evo, 3TB WD Black and Green FIRESTRIKE, Reason for dedicated PhysX Card.
Peripherals: Screen: 3x BenQ VZ2350 Mouse: Razer Naga Keyboard: Some Dell Thing Sound: Razer Tiamat, 5.1 Logitech Surround Speakers

 

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Have you attempted any Overcloking? That may be a cause.

Codename: HighFlyer, specs:  CPU: i5 2500k cooled by a H70ish(2 rad)   Mobo: MSI MPower Z77   GPUs: Gigabyte GTX 660 OC 1150 MHZ core, 3150 memory both   RAM: Corsair Vengeance 16G @1600mhz   SSD: ADATA Premier Pro sx900 / HDD Seagate Barracuda 1TB/Samsung 1TB   Power supply: Corsair RM650 80+ Gold   Case Corsair Carbide 500R   5.4 ghz achieved on the good old 2500k, may it rest in peace. Current daily OC is 4.8 @1.41 v

 

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no never needed to overclock every thing ran fine so didn't bother 

Desktop: CPU: I7-5820K GPU: 980Ti, 750Ti PhysX Mobo: MSI X99A SLI PLUS RAM: 4x4 Kingston DDR4 2400MHz OS: Win10
Storage: 250GB Samsung Evo, 3TB WD Black and Green FIRESTRIKE, Reason for dedicated PhysX Card.
Peripherals: Screen: 3x BenQ VZ2350 Mouse: Razer Naga Keyboard: Some Dell Thing Sound: Razer Tiamat, 5.1 Logitech Surround Speakers

 

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lol no cant do that my mum would kill me. revive me and kill me agen. she would let me do it any time to a desktop but to a laptop she just dosn't seem to trust me XD and if i did it and she found out i will be killed revived killed revived and kill agen

Desktop: CPU: I7-5820K GPU: 980Ti, 750Ti PhysX Mobo: MSI X99A SLI PLUS RAM: 4x4 Kingston DDR4 2400MHz OS: Win10
Storage: 250GB Samsung Evo, 3TB WD Black and Green FIRESTRIKE, Reason for dedicated PhysX Card.
Peripherals: Screen: 3x BenQ VZ2350 Mouse: Razer Naga Keyboard: Some Dell Thing Sound: Razer Tiamat, 5.1 Logitech Surround Speakers

 

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best i have done as taken the hole back of and blown it out and clean the 2 fans 

Desktop: CPU: I7-5820K GPU: 980Ti, 750Ti PhysX Mobo: MSI X99A SLI PLUS RAM: 4x4 Kingston DDR4 2400MHz OS: Win10
Storage: 250GB Samsung Evo, 3TB WD Black and Green FIRESTRIKE, Reason for dedicated PhysX Card.
Peripherals: Screen: 3x BenQ VZ2350 Mouse: Razer Naga Keyboard: Some Dell Thing Sound: Razer Tiamat, 5.1 Logitech Surround Speakers

 

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lol cant really send it to them cause it was bort in australia and when we ring them they say that we need to be there for them to help. and if we ring USA line they say they cant help cause it was bort in Australia. and we live in USA XD. and there is nothing in the event log cause it was only reset a couple of hours ago

Desktop: CPU: I7-5820K GPU: 980Ti, 750Ti PhysX Mobo: MSI X99A SLI PLUS RAM: 4x4 Kingston DDR4 2400MHz OS: Win10
Storage: 250GB Samsung Evo, 3TB WD Black and Green FIRESTRIKE, Reason for dedicated PhysX Card.
Peripherals: Screen: 3x BenQ VZ2350 Mouse: Razer Naga Keyboard: Some Dell Thing Sound: Razer Tiamat, 5.1 Logitech Surround Speakers

 

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