Jump to content

New HDD causing random restarts

heyitsjack
By heyitsjack
in Troubleshooting
 Share
Posted

So recently I bought a WD 4TB HDD in order to have more space for large video files. However, after installation, my computer restarted randomly all the time with no error message at all. After trying to deal with the issue and having it restart a lot, it suddenly started to hang at the Starting Windows screen and would do forever until I removed the drive from my motherboard.

 

As of now I have Windows 7 installed on an SSD, with two additional HDDS: The new one mentioned above and my previous OS disk, which is 2TB. And the random restarts are still happening.

 

Update:

The restarts are continuing while the drive is unplugged, I have discovered.

Link to comment
https://linustechtips.com/topic/288265-new-hdd-causing-random-restarts/
Share on other sites
Link to post
Share on other sites
Posted
  • Author

since the hard drive is new try an rma and if its still doing the same thing then consider the fault being a different component that the hard drive

 

After testing with the hard drive unplugged for a couple of hours my system still restarts randomly. In fact, at one point, it restarted once, then again ten minutes later, and then again ten minutes after that.

Link to post
Share on other sites
Posted

After testing with the hard drive unplugged for a couple of hours my system still restarts randomly. In fact, at one point, it restarted once, then again ten minutes later, and then again ten minutes after that.

 

Restarts without BSOD are either ram related or PSU problems. Those will be the ones to check next.

^^^^ That's my post ^^^^
<-- This is me --- That's your scrollbar -->
vvvv Who's there? vvvv

Link to post
Share on other sites
Posted
  • Author

Restarts without BSOD are either ram related or PSU problems. Those will be the ones to check next.

I've conducted more tests that have ruled out the GPU, RAM, PSU and CPU as being the issues.

 

I'm testing now with only the SSD attached to see if restarts still happen. If not, it could be my PSU.

Link to post
Share on other sites
Posted

I've conducted more tests that have ruled out the GPU, RAM, PSU and CPU as being the issues.

 

I'm testing now with only the SSD attached to see if restarts still happen. If not, it could be my PSU.

sounds like you have a bad motherboard ;( hate to say it but before you go to this conclusion go to the bios and load fail safe defaults

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing Troubleshooting

×