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So one of my friends laptop has the issue of typing "*" when she types a "p", "-" when she types a "m", "à" types "/" and "=" puts out a "+", all the other letters are correct. i have put the input of the keyboard in belgian(point) and also changed the primary language to dutch(belgium). i don't know why her keyboard still puts out wrong letters.

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What OS does it have?

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Do you have an additional keyboard that you might try with the system in question?

It could be a failure of the actual keyboard.

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I had a similar issue with a UK style keyboard on a US version of Windows 8. For instance, when trying to make a @ by pressing shift+2 I'd get a " even though the Windows settings were set correctly.

 

I had to go into Control Panel > In the top right select either Small or Large Icons > Language.

Then remove all languages that do not match the keyboard layout.

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Yep check in settings and try other kb

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Try to remove all keyboards other than the English one. 

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