AUDIOENGINE D1 CODE 43 ERROR OH MY GOD HELP

[SataFan69]

I NEED TO DO THIS QUICK

So I just bought a new Audioengine D1 DAC. Got it home, plugged it into computer aaaaaannndd.... "USB Device not recognized"
Looked around in device manager, its a Code 43 i.e Device Descriptor Request Failed.

 

pls help me guiz ill be 5ever indebted ;-; ._.

[Sauron]

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Welcome to the forum! Please remember to follow your topics so you're notified when someone answers in my sig you can find links to the CoC and the forum's F.A.Q. check them out!

 

Try plugging it in another usb port, maybe the one you tried is defective. It might simply be a defective dac, try contacting audioengine support and if they can't fix the issue just rma the dac, nothing to worry about

[SataFan69]

Welcome to the forum! Please remember to follow your topics so you're notified when someone answers in my sig you can find links to the CoC and the forum's F.A.Q. check them out!

 

Try plugging it in another usb port, maybe the one you tried is defective. It might simply be a defective dac, try contacting audioengine support and if they can't fix the issue just rma the dac, nothing to worry about

nvm I got it working by plugging in another hub into the USB hub that I was already using.

YES THATS RIGHT GUYS ITS WORKING