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So I installed avast! earlier today and rebooted to see that my program files folder was duplicated.  Here's what my C:\ drive looks like in explorer:  The one with the blue box around it is the duplicated folder. http://imgur.com/2P5lAiZ

When I check the properties, it states 0 bytes in size, 0 files, 0 folders, so this is the duplicate.

When I try to delete it, I get this error:  http://imgur.com/5aiI36o

Why did this happen?  avast! seems to be the cause, but I did a system restore to before I installed it and it's still there.  I seriously hope this doesn't mean that I have to do a clean install just to get rid of this crap.  Needless to say, I won't be using avast! anymore.

 

Any ideas?

\\\Trogdor...the...Burninator...///

 

CPU: AMD Ryzen 9 3950X CPU Cooler: Noctua NH-D15 Chromax Black MotherBoard: Gigabyte X570 Aorus Master RAM: 32 GB G.Skill Trident Z Neo DDR4 3600 MHz Storage: Samsung 950 Pro 256GB (OS) + Samsung 850 EVO 500GB (Games) + Samsung 860 EVO 500 GB (Scratch) + WD Blue 1TB 7200RPM (Data) + WD Black 6TB 7200 RPM (Videos) Graphics Card: Nvidia GeForce GTX 1080 Founder's Edition Case: Corsair 760T Power Supply: Cooler Master V850 Operating System: Windows 10 Pro 64bit + Manjaro GNOME KeyBoard: KBD19X (BOX Navy) Mouse: Corsair M65 Pro RGB Monitor: Dell S2719DGF

 

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Yes, that failed.  Same error.

\\\Trogdor...the...Burninator...///

 

CPU: AMD Ryzen 9 3950X CPU Cooler: Noctua NH-D15 Chromax Black MotherBoard: Gigabyte X570 Aorus Master RAM: 32 GB G.Skill Trident Z Neo DDR4 3600 MHz Storage: Samsung 950 Pro 256GB (OS) + Samsung 850 EVO 500GB (Games) + Samsung 860 EVO 500 GB (Scratch) + WD Blue 1TB 7200RPM (Data) + WD Black 6TB 7200 RPM (Videos) Graphics Card: Nvidia GeForce GTX 1080 Founder's Edition Case: Corsair 760T Power Supply: Cooler Master V850 Operating System: Windows 10 Pro 64bit + Manjaro GNOME KeyBoard: KBD19X (BOX Navy) Mouse: Corsair M65 Pro RGB Monitor: Dell S2719DGF

 

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I have both a Program Files folder and a Program Files (x86) folder, mine was created by Windows after I installed Windows 7 Ultimate 64-bit, some of my programs install to the first folder, others to the second, it's odd. But I think the reason for it is that 64-bit programs install to the first one (program files), and 32-bit programs go to the second. Not sure what to suggest. Does it really matter that much? If so, maybe try deleting it with Command Prompt.

PC Specs: 

CPU: i7-9700k  | Motherboard: Gigabyte Z390 Aorus Elite | RAM: 16GB's Team T-Force Vulcan 3000MHz | GPU: Zotac GTX 1070 8GB AMP! Edition  | Storage: 500GB WD Caviar Blue | 1TB WD Caviar Black | Crucial BX200 240GB SSD | OS: Windows 10 64-bit  | PSU: EVGA SuperNOVA G2 650W 80+ Gold | CPU Cooler: Noctua NH-D14 | Mouse: Logitech G502 Proteus Spectrum Headphones: Sennheiser HD 598 Special Edition's, HD 598 Cs | Keyboard: CM Storm QuickFire XT MX Blues Monitors: Acer GN246HL 144Hz, Acer G226HQLBbd 60Hz | Case: Phanteks Enthoo Pro.

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I have both a Program Files folder and a Program Files (x86) folder, mine was created by Windows after I installed Windows 7 Ultimate 64-bit, some of my programs install to the first folder, others to the second, it's odd. But I think the reason for it is that 64-bit programs install to the first one (program files), and 32-bit programs go to the second. Not sure what to suggest. Does it really matter that much? If so, maybe try deleting it with Command Prompt.

 

Should check the images he posted ;) we're not dealing with an extra x86 folder. 

 

Have you tried some of the google suggestions? AKA running check disk to look for bad sectors? Seeing quite a few posts where that has cleared things up for them. 

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Should check the images he posted ;) we're not dealing with an extra x86 folder. 

 

Have you tried some of the google suggestions? AKA running check disk to look for bad sectors? Seeing quite a few posts where that has cleared things up for them. 

I did check them, but I didn't see that it was two regular program files folders. Lol.

PC Specs: 

CPU: i7-9700k  | Motherboard: Gigabyte Z390 Aorus Elite | RAM: 16GB's Team T-Force Vulcan 3000MHz | GPU: Zotac GTX 1070 8GB AMP! Edition  | Storage: 500GB WD Caviar Blue | 1TB WD Caviar Black | Crucial BX200 240GB SSD | OS: Windows 10 64-bit  | PSU: EVGA SuperNOVA G2 650W 80+ Gold | CPU Cooler: Noctua NH-D14 | Mouse: Logitech G502 Proteus Spectrum Headphones: Sennheiser HD 598 Special Edition's, HD 598 Cs | Keyboard: CM Storm QuickFire XT MX Blues Monitors: Acer GN246HL 144Hz, Acer G226HQLBbd 60Hz | Case: Phanteks Enthoo Pro.

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  • 2 weeks later...

I was able to solve this problem on my desktop, but I had to re-install Windows on my laptop.  Thankfully everything on my laptop was backed up to my desktop, so no harm done.  Chkdsk found no problems on either system, so I think it was just a strange thing that avast! did with the filesystem.  Thanks anyway guys.

\\\Trogdor...the...Burninator...///

 

CPU: AMD Ryzen 9 3950X CPU Cooler: Noctua NH-D15 Chromax Black MotherBoard: Gigabyte X570 Aorus Master RAM: 32 GB G.Skill Trident Z Neo DDR4 3600 MHz Storage: Samsung 950 Pro 256GB (OS) + Samsung 850 EVO 500GB (Games) + Samsung 860 EVO 500 GB (Scratch) + WD Blue 1TB 7200RPM (Data) + WD Black 6TB 7200 RPM (Videos) Graphics Card: Nvidia GeForce GTX 1080 Founder's Edition Case: Corsair 760T Power Supply: Cooler Master V850 Operating System: Windows 10 Pro 64bit + Manjaro GNOME KeyBoard: KBD19X (BOX Navy) Mouse: Corsair M65 Pro RGB Monitor: Dell S2719DGF

 

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