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black screen?!

MelissaLingk
By MelissaLingk
in Troubleshooting
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i just built a new computer... all new aside from a few hd drives and a video card (gts 250). i am waiting for the money to purchase a new GPU. so, i installed the drivers for the video card and i got a black screen (windows 8.1) and so i reformatted. did this a few times before i decided to try and install windows update first...got a black screen from that aswell. i am installing the windows directly onto a ssd drive and i do not want to keep reformatting the drive. this is driving me crazy!!! please help

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Do you have the cursor when you have the black screen?

If you don't install the drivers does it work?

Does it work in Windows 8 but not 8.1? (I assuming you have Windows 8, and upgrade to 8.1. If have Windows 8.1 disk, then please ignore this question)

Did you try a different input on the graphics card?

Did you try Win+P 2 times in a row, and hit Enter.

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Do you have the cursor when you have the black screen?

If you don't install the drivers does it work?

Does it work in Windows 8 but not 8.1? (I assuming you have Windows 8, and upgrade to 8.1. If have Windows 8.1 disk, then please ignore this question)

Did you try a different input on the graphics card?

Did you try Win+P 2 times in a row, and hit Enter.

 

yes to the cursor, it disappears when not being used but as soon as i move it it appears. it even shows the waiting green circle like the system is thinking from time to time. if i drag it to the bottom left hand it disappears and reappears in the center of screen. not sure the ladder info helps but i dont want to leave anything out ;)

yes, windows boots normally prior to the installs or updates. it will even start normally when i do the earlier image thing. takes it back to factory install. just figured this out and it solved me having to reformat over and over.

i have the windows 8.1 pro full version 64-bit.

input?

 

win+p 2 times?

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Do you have the cursor when you have the black screen?

If you don't install the drivers does it work?

Does it work in Windows 8 but not 8.1? (I assuming you have Windows 8, and upgrade to 8.1. If have Windows 8.1 disk, then please ignore this question)

Did you try a different input on the graphics card?

Did you try Win+P 2 times in a row, and hit Enter.

oh and safe mode boots normally

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Ok.

Sorry, I meant output

Win+P 2 times will set your monitor to clone from the default single monitor state.

But based on what you just said, the above doesn't affect you.

Did you install the latest Nvidia drivers before doing the upgrade? Did you install an A/V before doing the upgrade? Did you install any tweak software or cleaned the registry or anything like that prior to install Windows 8.1?

Something to try:

Fail boot 3 times, (start the computer, when Windows loads, force off the system... 3 times), you will be presented with a menu screen after, which will allow you to go in Safe Mode. In safe mode, uninstall the Nvidia drivers, and restart the system

Does it work at this point? (don't do anything else)

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if i install windows update...or nvidia drivers it does the black screen. each individually, i dont ever have the opportunity to install one and then the other :(. i have not installed a/v i have a 

Logitech Wireless Gaming Headset G930 could installing this first make a difference? all i ever did was install my asus wireless dual band pci-e adapter software...wireless ac-1900. oddly enough this software seems a bit buggy. come to think of it i had windows with upgrades working before... that might have been prior to getting this card...and the software sucks... when the software for the wireless card is running i can not connect. and that is an issue because the software starts on start up so i had to close it every restart and then reconnect. i have an older smal POS wireless card, maybe i should try to re-install older image again and upgrade useing the smaller card (prior to asus wireless software.you think that could effect the OS like this??   i am trying the safe mode uninstall as i am typing this i will let you know in a second. 

still have no idea what you mean by output and/or the win+p 2 times...
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Ok.

Sorry, I meant output

Win+P 2 times will set your monitor to clone from the default single monitor state.

But based on what you just said, the above doesn't affect you.

Did you install the latest Nvidia drivers before doing the upgrade? Did you install an A/V before doing the upgrade? Did you install any tweak software or cleaned the registry or anything like that prior to install Windows 8.1?

Something to try:

Fail boot 3 times, (start the computer, when Windows loads, force off the system... 3 times), you will be presented with a menu screen after, which will allow you to go in Safe Mode. In safe mode, uninstall the Nvidia drivers, and restart the system

Does it work at this point? (don't do anything else)

ok i uninstalled the drivers for the 250 and windows booted right up for a second then went into bleh dark screen again....i restarted the computer and then it wouldnt boot...just did black screen. i rinsed and repeated and it did the same thing. it starts for a few second then goes black.... 

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I have a solution! It happened to me, if you install most drivers from there CD's out of the box they can make this happen, you should of downloaded them of the website! I had to take out the hard drive, buy this weird think for about $30 that powered the HDD then opened the files on a different PC, from there I deleted the bad driver. Then installed the wright one from the website it was made on!

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Can you try to remove the 250 and use your Intel integrated graphics.

i just want to make sure that the problem is the 250.

I have the GTX 260 in my system (waiting for the 800 series), and I have no problem.

For your wireless card. I STRONGLY suggest to use Windows built-in connection tool, and not the crap that wireless card comes with. ASUS or not. They are always crap. And why? They are always more complicated to use, looks ugly, and causes problem non stop, as the software is always outsourced to India or China, and not programed with experts with a strong education background and experience. (Also, the knowledge in those country, won't work for pennies. They'll take their stuff and move out). So when you install the software, be sure to select to install ONLY the drivers. If you can't, check your Programs and Features panel of Windows, and uninstall the ASUS software, but keep the drivers. USUALLY they are separate items. If both goes out together, well that sucks. Re-install and check the install option to only install the drivers.

A clean system, is a happy system :)

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Can you try to remove the 250 and use your Intel integrated graphics.

i just want to make sure that the problem is the 250.

I have the GTX 260 in my system (waiting for the 800 series), and I have no problem.

For your wireless card. I STRONGLY suggest to use Windows built-in connection tool, and not the crap that wireless card comes with. ASUS or not. They are always crap. And why? They are always more complicated to use, looks ugly, and causes problem non stop, as the software is always outsourced to India or China, and not programed with experts with a strong education background and experience. (Also, the knowledge in those country, won't work for pennies. They'll take their stuff and move out). So when you install the software, be sure to select to install ONLY the drivers. If you can't, check your Programs and Features panel of Windows, and uninstall the ASUS software, but keep the drivers. USUALLY they are separate items. If both goes out together, well that sucks. Re-install and check the install option to only install the drivers.

A clean system, is a happy system :)

 

so restore and then remove the 250 and update windows? see if i get the black screen?

 

i got a gtx780ti on oder atm... i am worried i will go through this crud with it :(

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Can you try to remove the 250 and use your Intel integrated graphics.

i just want to make sure that the problem is the 250.

I have the GTX 260 in my system (waiting for the 800 series), and I have no problem.

For your wireless card. I STRONGLY suggest to use Windows built-in connection tool, and not the crap that wireless card comes with. ASUS or not. They are always crap. And why? They are always more complicated to use, looks ugly, and causes problem non stop, as the software is always outsourced to India or China, and not programed with experts with a strong education background and experience. (Also, the knowledge in those country, won't work for pennies. They'll take their stuff and move out). So when you install the software, be sure to select to install ONLY the drivers. If you can't, check your Programs and Features panel of Windows, and uninstall the ASUS software, but keep the drivers. USUALLY they are separate items. If both goes out together, well that sucks. Re-install and check the install option to only install the drivers.

A clean system, is a happy system :)

omg it is my video card...

ok so i did a system restore back to fresh reformat. ...i had saved the driver download for gts 250 in a partition. before installing my wireless card i installed the video card drivers. it did the black screen thing again..grr. so i did another restore. this time i physically uninstalled wireless card from pciex1 port and installed the video card drivers, and it did it again!. so i installed the old wireless card and updated windows. it did it again...black screen...::crying::

at this point i figured there must be an issue with the stupid video card even with windows update doing this.... youe post just kind of reinforced that thought. but first i loaded windows in safe mode and installed the video card drivers...still nada on reboot. so i removed the video card and went with onboard...bam, it booted right up to windows... i might be stuck with integrated for a bit till my gtx 780ti comes in... omg this sucks... you happen to know what board (stats) the onboard card is on the gigabyte z97x gaming 7 is? i cant find the spicifics anywhere on line. 

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