External drive keeps disconnecting

[x Princess Leliana x]

Bought an external drive to transfer data from old pc to new pc. 

I am trying to transfer large groups of files, like my music folder thats 100gb. It will start, get a good way through, and then just, the drive dissapears from my pc. IF I unplug and replug it then works fine. Ive already disabled the usb power saving thing in the settings.

 

Drive is a seagate expansion 2tb

[kirashi]

10 minutes ago, x Princess Leliana x said:

Bought an external drive to transfer data from old pc to new pc. 

I am trying to transfer large groups of files, like my music folder thats 100gb. It will start, get a good way through, and then just, the drive dissapears from my pc. IF I unplug and replug it then works fine. Ive already disabled the usb power saving thing in the settings.

 

Drive is a seagate expansion 2tb

Under normal circumstances, a portable storage drive should not disconnect except when physically unplugged from the computer. Perhaps the drive is overheating, or the drive controller / USB circuit board is faulty in some way.

 

Try using the drive on another computer to see if it exhibits the same problem.

• If it does, something is wrong with the drive.
• If it does not, it could also be your computer's USB ports.

 

For example, I've had a few WD 2.5 inch "My Book" portable USB HDD's whose USE control boards were... flakey at best, and non-functional at worst. The raw SATA HDD's worked fine when removed from the enclosure and connected to my PC directly using SATA Data + Power, which helped me narrow the issue to the USB control boards inside the portable enclosure.

[x Princess Leliana x]

40 minutes ago, kirashi said:

Under normal circumstances, a portable storage drive should not disconnect except when physically unplugged from the computer. Perhaps the drive is overheating, or the drive controller / USB circuit board is faulty in some way.

 

Try using the drive on another computer to see if it exhibits the same problem.

• If it does, something is wrong with the drive.
• If it does not, it could also be your computer's USB ports.

 

For example, I've had a few WD 2.5 inch "My Book" portable USB HDD's whose USE control boards were... flakey at best, and non-functional at worst. The raw SATA HDD's worked fine when removed from the enclosure and connected to my PC directly using SATA Data + Power, which helped me narrow the issue to the USB control boards inside the portable enclosure.

It's a non user serviceable drive. I've tried it on multiple ports. There's nothing large on the other pc to test with unfortunately

[leclod]

4 hours ago, x Princess Leliana x said:

get a good way through,

 

So maybe you could divide the transfer, small chucks at a time.

No a good solution but a solution none the less ?

[TudorFinalBosz]

If it's newly bought and fails on such a basic task, send it back where it came from

[x Princess Leliana x]

4 hours ago, TudorFinalBosz said:

If it's newly bought and fails on such a basic task, send it back where it came from

Yeah thats what im worried im gonna have to do