Posted May 14 Been getting this error for a while now called GetCACaps can't seem to fix it any idea why this message is causing my machine to get a black screen hangs for a bit then restart. Checked event viewer message says GetCACaps GetCACaps: Not Found {"Message":"The authority \"amd-keyid-907d65e9b562315997dd5ad086b2b7598957b92c.microsoftaik.azure.net\" does not exist."} HTTP/1.1 404 Not Found. Link to comment https://linustechtips.com/topic/1611924-getcacaps-error/ Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted May 14 1 hour ago, Alix said: Been getting this error for a while now called GetCACaps can't seem to fix it any idea why this message is causing my machine to get a black screen hangs for a bit then restart. Checked event viewer message says GetCACaps GetCACaps: Not Found {"Message":"The authority \"amd-keyid-907d65e9b562315997dd5ad086b2b7598957b92c.microsoftaik.azure.net\" does not exist."} HTTP/1.1 404 Not Found. What have you tried so far to address this issue? What hardware are you using? What OS is installed? Is the computer new, or is this a fault that has developed on an older machine? I might be experienced, but I'm human and I do make mistakes. Trust but Verify! I edit my messages after sending them alot, please refresh before posting your reply. Please try to be clear and specific, you'll get a better answer. Please remember to mark solutions once you have the information you need. Expand this signature for common PC building advice, a short bio and a list of my components. Common build advice: 1) Buy the cheapest (well reviewed) motherboard that has the features you need. Paying more typically only gets you features you won’t use. 2) only get as much RAM as you need, getting more won’t (typically) make your PC faster. 3) While I recommend getting an NVMe drive, you don’t need to splurge for an expensive drive with DRam cache, DRamless drives are fine for gamers. 4) paying for looks is fine, just don’t break the bank. 5) Tower coolers are usually good enough, unless you go top tier Intel or plan on OCing. 6) OCing is a dead meme, you probably shouldn’t bother. 7) "Bottlenecks" rarely matter and "Future-proofing" is a myth. 8) AIOs don't noticably improve performance past 240mm. Useful Websites: https://www.productchart.com - helps compare monitors, https://uk.pcpartpicker.com - makes designing a PC easier. Bio: He/Him - I'm a PhD student working in the fields of reinforcement learning and traffic control. PCs are one of my hobbies and I've built many PCs and performed upgrades on a few laptops (for myself, friends and family). My personal computers include 4 windows (10/11) machines and a TrueNAS server (and I'm looking to move to dual booting Linux Mint on my main machine in future). Aside from computers, I also dabble in modding/homebrew retro consoles, support Southampton FC, and enjoy Scuba Diving and Skiing. Fun Facts 1) When I was 3 years old my favourite toy was a scientific calculator. 2) My father is a British Champion ploughman in the Vintage Hydraulic Class. 3) On Speedrun.com, I'm the world record holder for the Dream Bobsleigh event on Mario & Sonic at the Olympic Winter Games 2010. My Favourite Games: World of Tanks, Runescape, Subnautica, Metroid (Fusion and Dread), Spyro: Year of the Dragon (Original and Reignited Trilogy), Crash Bash, Mario Kart Wii, Balatro My Computers: Primary: My main gaming rig - https://uk.pcpartpicker.com/user/will0hlep/saved/NByp3C Second: Hosts Discord bots as well as a Minecraft and Ark server, and also serves as a reinforcement learning sand box - https://uk.pcpartpicker.com/user/will0hlep/saved/cc9K7P NAS: TrueNAS Scale NAS hosting SMB shares, DDNS updater, pi-hole, and a Jellyfin server - https://uk.pcpartpicker.com/user/will0hlep/saved/m37w3C Foldatron: My folding@home and BOINC rig (partially donated to me by Folding Team Leader GOTSpectrum) - Mobile: Mini-ITX gaming rig for when I'm away from home - Link to comment https://linustechtips.com/topic/1611924-getcacaps-error/#findComment-16727091 Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted May 14 @Alix take a look at this https://community.amd.com/t5/pc-drivers-software/the-authority-quot-amd-keyid/td-p/677069 Link to comment https://linustechtips.com/topic/1611924-getcacaps-error/#findComment-16727168 Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted May 14 Author @will0hlep @jmwhite33 Thanks for that link. AMD 5600x 32 gigs of ram GPU Rx 7600 running windows 11 pro. Tried to update new version of bios but doesn't seem to want to flash. Tried to install chipset drivers and that doesn't want to install so might have to reinstall windows Link to comment https://linustechtips.com/topic/1611924-getcacaps-error/#findComment-16727181 Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted May 14 Just now, Alix said: @will0hlep @jmwhite33 Thanks for that link. AMD 5600x 32 gigs of ram GPU Rx 7600 running windows 11 pro. Tried to update new version of bios but doesn't seem to want to flash. Tried to install chipset drivers and that doesn't want to install so might have to reinstall windows what motherboard do you have? and which bios file are you trying to use? I might be experienced, but I'm human and I do make mistakes. Trust but Verify! I edit my messages after sending them alot, please refresh before posting your reply. Please try to be clear and specific, you'll get a better answer. Please remember to mark solutions once you have the information you need. Expand this signature for common PC building advice, a short bio and a list of my components. Common build advice: 1) Buy the cheapest (well reviewed) motherboard that has the features you need. Paying more typically only gets you features you won’t use. 2) only get as much RAM as you need, getting more won’t (typically) make your PC faster. 3) While I recommend getting an NVMe drive, you don’t need to splurge for an expensive drive with DRam cache, DRamless drives are fine for gamers. 4) paying for looks is fine, just don’t break the bank. 5) Tower coolers are usually good enough, unless you go top tier Intel or plan on OCing. 6) OCing is a dead meme, you probably shouldn’t bother. 7) "Bottlenecks" rarely matter and "Future-proofing" is a myth. 8) AIOs don't noticably improve performance past 240mm. Useful Websites: https://www.productchart.com - helps compare monitors, https://uk.pcpartpicker.com - makes designing a PC easier. Bio: He/Him - I'm a PhD student working in the fields of reinforcement learning and traffic control. PCs are one of my hobbies and I've built many PCs and performed upgrades on a few laptops (for myself, friends and family). My personal computers include 4 windows (10/11) machines and a TrueNAS server (and I'm looking to move to dual booting Linux Mint on my main machine in future). Aside from computers, I also dabble in modding/homebrew retro consoles, support Southampton FC, and enjoy Scuba Diving and Skiing. Fun Facts 1) When I was 3 years old my favourite toy was a scientific calculator. 2) My father is a British Champion ploughman in the Vintage Hydraulic Class. 3) On Speedrun.com, I'm the world record holder for the Dream Bobsleigh event on Mario & Sonic at the Olympic Winter Games 2010. My Favourite Games: World of Tanks, Runescape, Subnautica, Metroid (Fusion and Dread), Spyro: Year of the Dragon (Original and Reignited Trilogy), Crash Bash, Mario Kart Wii, Balatro My Computers: Primary: My main gaming rig - https://uk.pcpartpicker.com/user/will0hlep/saved/NByp3C Second: Hosts Discord bots as well as a Minecraft and Ark server, and also serves as a reinforcement learning sand box - https://uk.pcpartpicker.com/user/will0hlep/saved/cc9K7P NAS: TrueNAS Scale NAS hosting SMB shares, DDNS updater, pi-hole, and a Jellyfin server - https://uk.pcpartpicker.com/user/will0hlep/saved/m37w3C Foldatron: My folding@home and BOINC rig (partially donated to me by Folding Team Leader GOTSpectrum) - Mobile: Mini-ITX gaming rig for when I'm away from home - Link to comment https://linustechtips.com/topic/1611924-getcacaps-error/#findComment-16727182 Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted May 14 Author @will0hlep bought a new usb stick so been using that been trying all sorts today trying to work out why it wouldn't update turns out it's the USB stick. Why didn't I just use another USB stick feel like a idiot so going to clear event viewer and see if this message pops up again. Link to comment https://linustechtips.com/topic/1611924-getcacaps-error/#findComment-16727184 Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted May 14 Just now, Alix said: @will0hlep bought a new usb stick so been using that been trying all sorts today trying to work out why it wouldn't update turns out it's the USB stick. Why didn't I just use another USB stick feel like a idiot so going to clear event viewer and see if this message pops up again. My bet is you formatted the USB stick FAT32, instead of FAT16. Most modern memory sticks are too large to format FAT16. They need partitioning first. I might be experienced, but I'm human and I do make mistakes. Trust but Verify! I edit my messages after sending them alot, please refresh before posting your reply. Please try to be clear and specific, you'll get a better answer. Please remember to mark solutions once you have the information you need. Expand this signature for common PC building advice, a short bio and a list of my components. Common build advice: 1) Buy the cheapest (well reviewed) motherboard that has the features you need. Paying more typically only gets you features you won’t use. 2) only get as much RAM as you need, getting more won’t (typically) make your PC faster. 3) While I recommend getting an NVMe drive, you don’t need to splurge for an expensive drive with DRam cache, DRamless drives are fine for gamers. 4) paying for looks is fine, just don’t break the bank. 5) Tower coolers are usually good enough, unless you go top tier Intel or plan on OCing. 6) OCing is a dead meme, you probably shouldn’t bother. 7) "Bottlenecks" rarely matter and "Future-proofing" is a myth. 8) AIOs don't noticably improve performance past 240mm. Useful Websites: https://www.productchart.com - helps compare monitors, https://uk.pcpartpicker.com - makes designing a PC easier. Bio: He/Him - I'm a PhD student working in the fields of reinforcement learning and traffic control. PCs are one of my hobbies and I've built many PCs and performed upgrades on a few laptops (for myself, friends and family). My personal computers include 4 windows (10/11) machines and a TrueNAS server (and I'm looking to move to dual booting Linux Mint on my main machine in future). Aside from computers, I also dabble in modding/homebrew retro consoles, support Southampton FC, and enjoy Scuba Diving and Skiing. Fun Facts 1) When I was 3 years old my favourite toy was a scientific calculator. 2) My father is a British Champion ploughman in the Vintage Hydraulic Class. 3) On Speedrun.com, I'm the world record holder for the Dream Bobsleigh event on Mario & Sonic at the Olympic Winter Games 2010. My Favourite Games: World of Tanks, Runescape, Subnautica, Metroid (Fusion and Dread), Spyro: Year of the Dragon (Original and Reignited Trilogy), Crash Bash, Mario Kart Wii, Balatro My Computers: Primary: My main gaming rig - https://uk.pcpartpicker.com/user/will0hlep/saved/NByp3C Second: Hosts Discord bots as well as a Minecraft and Ark server, and also serves as a reinforcement learning sand box - https://uk.pcpartpicker.com/user/will0hlep/saved/cc9K7P NAS: TrueNAS Scale NAS hosting SMB shares, DDNS updater, pi-hole, and a Jellyfin server - https://uk.pcpartpicker.com/user/will0hlep/saved/m37w3C Foldatron: My folding@home and BOINC rig (partially donated to me by Folding Team Leader GOTSpectrum) - Mobile: Mini-ITX gaming rig for when I'm away from home - Link to comment https://linustechtips.com/topic/1611924-getcacaps-error/#findComment-16727185 Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted May 14 Author @will0hlep Nope still getting error message GetCACaps GetCACaps: Not Found {"Message":"The authority \"amd-keyid-907d65e9b562315997dd5ad086b2b7598957b92c.microsoftaik.azure.net\" does not exist."} HTTP/1.1 404 Not Found Link to comment https://linustechtips.com/topic/1611924-getcacaps-error/#findComment-16727187 Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted May 14 Just now, Alix said: @will0hlep Nope still getting error message GetCACaps GetCACaps: Not Found {"Message":"The authority \"amd-keyid-907d65e9b562315997dd5ad086b2b7598957b92c.microsoftaik.azure.net\" does not exist."} HTTP/1.1 404 Not Found After the Bios update? I might be experienced, but I'm human and I do make mistakes. Trust but Verify! I edit my messages after sending them alot, please refresh before posting your reply. Please try to be clear and specific, you'll get a better answer. Please remember to mark solutions once you have the information you need. Expand this signature for common PC building advice, a short bio and a list of my components. Common build advice: 1) Buy the cheapest (well reviewed) motherboard that has the features you need. Paying more typically only gets you features you won’t use. 2) only get as much RAM as you need, getting more won’t (typically) make your PC faster. 3) While I recommend getting an NVMe drive, you don’t need to splurge for an expensive drive with DRam cache, DRamless drives are fine for gamers. 4) paying for looks is fine, just don’t break the bank. 5) Tower coolers are usually good enough, unless you go top tier Intel or plan on OCing. 6) OCing is a dead meme, you probably shouldn’t bother. 7) "Bottlenecks" rarely matter and "Future-proofing" is a myth. 8) AIOs don't noticably improve performance past 240mm. Useful Websites: https://www.productchart.com - helps compare monitors, https://uk.pcpartpicker.com - makes designing a PC easier. Bio: He/Him - I'm a PhD student working in the fields of reinforcement learning and traffic control. PCs are one of my hobbies and I've built many PCs and performed upgrades on a few laptops (for myself, friends and family). My personal computers include 4 windows (10/11) machines and a TrueNAS server (and I'm looking to move to dual booting Linux Mint on my main machine in future). Aside from computers, I also dabble in modding/homebrew retro consoles, support Southampton FC, and enjoy Scuba Diving and Skiing. Fun Facts 1) When I was 3 years old my favourite toy was a scientific calculator. 2) My father is a British Champion ploughman in the Vintage Hydraulic Class. 3) On Speedrun.com, I'm the world record holder for the Dream Bobsleigh event on Mario & Sonic at the Olympic Winter Games 2010. My Favourite Games: World of Tanks, Runescape, Subnautica, Metroid (Fusion and Dread), Spyro: Year of the Dragon (Original and Reignited Trilogy), Crash Bash, Mario Kart Wii, Balatro My Computers: Primary: My main gaming rig - https://uk.pcpartpicker.com/user/will0hlep/saved/NByp3C Second: Hosts Discord bots as well as a Minecraft and Ark server, and also serves as a reinforcement learning sand box - https://uk.pcpartpicker.com/user/will0hlep/saved/cc9K7P NAS: TrueNAS Scale NAS hosting SMB shares, DDNS updater, pi-hole, and a Jellyfin server - https://uk.pcpartpicker.com/user/will0hlep/saved/m37w3C Foldatron: My folding@home and BOINC rig (partially donated to me by Folding Team Leader GOTSpectrum) - Mobile: Mini-ITX gaming rig for when I'm away from home - Link to comment https://linustechtips.com/topic/1611924-getcacaps-error/#findComment-16727188 Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted May 14 Author @will0hlep Yerh I looked at event viewer it was logged in there Link to comment https://linustechtips.com/topic/1611924-getcacaps-error/#findComment-16727197 Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted May 14 Is the computer new, or is this a fault that has developed on an older machine? Have you tried installing Windows 10, seems like that fixed the issue for others. I might be experienced, but I'm human and I do make mistakes. Trust but Verify! I edit my messages after sending them alot, please refresh before posting your reply. Please try to be clear and specific, you'll get a better answer. Please remember to mark solutions once you have the information you need. Expand this signature for common PC building advice, a short bio and a list of my components. Common build advice: 1) Buy the cheapest (well reviewed) motherboard that has the features you need. Paying more typically only gets you features you won’t use. 2) only get as much RAM as you need, getting more won’t (typically) make your PC faster. 3) While I recommend getting an NVMe drive, you don’t need to splurge for an expensive drive with DRam cache, DRamless drives are fine for gamers. 4) paying for looks is fine, just don’t break the bank. 5) Tower coolers are usually good enough, unless you go top tier Intel or plan on OCing. 6) OCing is a dead meme, you probably shouldn’t bother. 7) "Bottlenecks" rarely matter and "Future-proofing" is a myth. 8) AIOs don't noticably improve performance past 240mm. Useful Websites: https://www.productchart.com - helps compare monitors, https://uk.pcpartpicker.com - makes designing a PC easier. Bio: He/Him - I'm a PhD student working in the fields of reinforcement learning and traffic control. PCs are one of my hobbies and I've built many PCs and performed upgrades on a few laptops (for myself, friends and family). My personal computers include 4 windows (10/11) machines and a TrueNAS server (and I'm looking to move to dual booting Linux Mint on my main machine in future). Aside from computers, I also dabble in modding/homebrew retro consoles, support Southampton FC, and enjoy Scuba Diving and Skiing. Fun Facts 1) When I was 3 years old my favourite toy was a scientific calculator. 2) My father is a British Champion ploughman in the Vintage Hydraulic Class. 3) On Speedrun.com, I'm the world record holder for the Dream Bobsleigh event on Mario & Sonic at the Olympic Winter Games 2010. My Favourite Games: World of Tanks, Runescape, Subnautica, Metroid (Fusion and Dread), Spyro: Year of the Dragon (Original and Reignited Trilogy), Crash Bash, Mario Kart Wii, Balatro My Computers: Primary: My main gaming rig - https://uk.pcpartpicker.com/user/will0hlep/saved/NByp3C Second: Hosts Discord bots as well as a Minecraft and Ark server, and also serves as a reinforcement learning sand box - https://uk.pcpartpicker.com/user/will0hlep/saved/cc9K7P NAS: TrueNAS Scale NAS hosting SMB shares, DDNS updater, pi-hole, and a Jellyfin server - https://uk.pcpartpicker.com/user/will0hlep/saved/m37w3C Foldatron: My folding@home and BOINC rig (partially donated to me by Folding Team Leader GOTSpectrum) - Mobile: Mini-ITX gaming rig for when I'm away from home - Link to comment https://linustechtips.com/topic/1611924-getcacaps-error/#findComment-16727205 Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted May 14 Author @will0hlep It's a new machine I built it windows 11 pro I have dbloated windows so don't know if turning things of as caused a issue. Link to comment https://linustechtips.com/topic/1611924-getcacaps-error/#findComment-16727210 Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted May 14 Just now, Alix said: @will0hlep It's a new machine I built it windows 11 pro I have dbloated windows so don't know if turning things of as caused a issue. Okay, well the error indicates an issue with TPM. My suggestions would be: 1) Try turning off the fTPM and turn on the "discrete TPM" in the bios. 2) If that dosn't work: Try reseating the CPU (check for bent pins). 3) After that I suggest you contact your supplier for the Motherboard and CPU. I might be experienced, but I'm human and I do make mistakes. Trust but Verify! I edit my messages after sending them alot, please refresh before posting your reply. Please try to be clear and specific, you'll get a better answer. Please remember to mark solutions once you have the information you need. Expand this signature for common PC building advice, a short bio and a list of my components. Common build advice: 1) Buy the cheapest (well reviewed) motherboard that has the features you need. Paying more typically only gets you features you won’t use. 2) only get as much RAM as you need, getting more won’t (typically) make your PC faster. 3) While I recommend getting an NVMe drive, you don’t need to splurge for an expensive drive with DRam cache, DRamless drives are fine for gamers. 4) paying for looks is fine, just don’t break the bank. 5) Tower coolers are usually good enough, unless you go top tier Intel or plan on OCing. 6) OCing is a dead meme, you probably shouldn’t bother. 7) "Bottlenecks" rarely matter and "Future-proofing" is a myth. 8) AIOs don't noticably improve performance past 240mm. Useful Websites: https://www.productchart.com - helps compare monitors, https://uk.pcpartpicker.com - makes designing a PC easier. Bio: He/Him - I'm a PhD student working in the fields of reinforcement learning and traffic control. PCs are one of my hobbies and I've built many PCs and performed upgrades on a few laptops (for myself, friends and family). My personal computers include 4 windows (10/11) machines and a TrueNAS server (and I'm looking to move to dual booting Linux Mint on my main machine in future). Aside from computers, I also dabble in modding/homebrew retro consoles, support Southampton FC, and enjoy Scuba Diving and Skiing. Fun Facts 1) When I was 3 years old my favourite toy was a scientific calculator. 2) My father is a British Champion ploughman in the Vintage Hydraulic Class. 3) On Speedrun.com, I'm the world record holder for the Dream Bobsleigh event on Mario & Sonic at the Olympic Winter Games 2010. My Favourite Games: World of Tanks, Runescape, Subnautica, Metroid (Fusion and Dread), Spyro: Year of the Dragon (Original and Reignited Trilogy), Crash Bash, Mario Kart Wii, Balatro My Computers: Primary: My main gaming rig - https://uk.pcpartpicker.com/user/will0hlep/saved/NByp3C Second: Hosts Discord bots as well as a Minecraft and Ark server, and also serves as a reinforcement learning sand box - https://uk.pcpartpicker.com/user/will0hlep/saved/cc9K7P NAS: TrueNAS Scale NAS hosting SMB shares, DDNS updater, pi-hole, and a Jellyfin server - https://uk.pcpartpicker.com/user/will0hlep/saved/m37w3C Foldatron: My folding@home and BOINC rig (partially donated to me by Folding Team Leader GOTSpectrum) - Mobile: Mini-ITX gaming rig for when I'm away from home - Link to comment https://linustechtips.com/topic/1611924-getcacaps-error/#findComment-16727212 Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted May 15 Author @will0hlep hi thanks for replying been working so couldn't reply back. Doesn't ftpm impact certain system features and security. Link to comment https://linustechtips.com/topic/1611924-getcacaps-error/#findComment-16727768 Share on other sites More sharing options... Link to post Share on other sites More sharing options...
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