Newly Built PC Rebooting/Crashing

[Carly2]

Current Build

AMD Ryzen 9 7900X3D 4.4 GHz 12-Core ProcessorCooler Master MasterLiquid ML280 Mirror Liquid CPU CoolerGigabyte B650 AORUS ELITE AX ATX AM5 MotherboardG.Skill Trident Z5 RGB 64 GB (2 x 32 GB) DDR5-6400 CL32 MemorySamsung 980 Pro 2 TB M.2-2280 PCIe 4.0 X4 NVME Solid State Drive [boot drive]
Resused 1TB M.2
Gigabyte WINDFORCE V2 GeForce RTX 4080 SUPER 16 GB Video CardNZXT H9 Flow ATX Mid Tower CaseCorsair RM1000e (2023) 1000 W 80+ Gold Certified Fully Modular ATX Power Supply

Issue at hand

I've just put this whole PC together within the last week or so and ever since then it has been crashing/rebooting randomly from 1-3 times a day. I can be playing games or have nothing open but firefox youtube and discord, and it will reboot. Sometimes the reboot will have a bluescreen and sometimes the screen will just go black and reboot. I have been checking event viewer everytime and seeing errors that don't get me far into troubleshooting. I am also not sure if what is showing in event viewer is the true cause or not, by doing research. When I first built computer I didn't have the 4080 super so I used GTX 1660 and it also crashed with this. I thought, by small chance, installing the 4080 super would fix it, but the problem still lives.

Things I have tried

1. I have reinstalled all drivers

2. I have reinstalled windows multiple times

3. I have ran cpu tests and memory tests [both came back 100%]

4. I have installed different bios updates [non-betas and rollbacks]

5. I have turned xmp off

6. I tried to run windows driver verifier, but windows couldn't determine the driver.

7. I have rolled back to previous NVIDIA drivers [currently on 560.94]

8. I have also tried to read dump files my PC has created, but to no avail.

9. Tried to enter safe mode to diagnose with windows driver verifier, but couldn't get into safe mode with windows pin. From a google search, seems to be a common problem.

My current next steps

1. Reinstalling windows and installing 1 driver at a time to see if the PC crashes

Extra notes

When I first received my PC parts,

I didn't get the graphics card, so I used my old GTX 1660 for the meantime. It still experienced crashes with it. But after I installed the new 4080 super, everytime I boot my PC, while going through BIOS startup, my main monitor looks like the picture below. Once I get into windows and passed BIOS, it works just fine. I don't know if this is a different problem or related to the rebooting/crashing. I just figured I'd also include it.
 

https://i.imgur.com/kDlSe6M.jpeg
 

Does anyone have any thoughts on what I should do?

[emosun]

16 minutes ago, Carly2 said:

I can be playing games or have nothing open but firefox youtube and discord, and it will reboot.

if the crashes aren't load based then it's probably ram

remove one of the ram sticks and run it with a single stick. try both stocks alone in the machine , see if it's stays stable in that configuration.

18 minutes ago, Carly2 said:

I have ran cpu tests and memory tests [both came back 100%]

means nothing so try it anyway

[Carly2]

I will give that a go for the time being. It sucks because every time I want to try a fix I have to wait for it to randomly reboot or crash to see if what I did worked.

[Carly2]

On 3/9/2025 at 5:38 PM, emosun said:

if the crashes aren't load based then it's probably ram

remove one of the ram sticks and run it with a single stick. try both stocks alone in the machine , see if it's stays stable in that configuration.

means nothing so try it anyway

This worked. Refunded the RAM and got a new set. Thanks!

[emosun]

4 hours ago, Carly2 said:

This worked. Refunded the RAM and got a new set. Thanks!

nice. mark it as the solution