New build - random freezes

[Christoph_AT]

I get random restarts or freezes on my new pc. Most of the time on idle, sometimes while working or gaming.

 

I get minidump files but for the last few I don´t have the access right to open them or even zip or attach them here otherwise so I have attached an old one.

 

System:

AMD Ryzen 9 5900X

ASUS TUF Gaming B550-PLUS WiFi II

Corsair Vengeance LPX 2x32GB

Gigabyte Radeon RX7600XT

Samsung 990 EVO Plus 2TB

Seagate Barracuda 4TB

Farboko USB C PCIE card

Corsair RM650 80 Plus gold

 

Bios is up to date (3611)

All drivers are up to date.

 

The issue seems to be the Asus Asmedia USB driver.

 

I have exhausted my limited abilities to troubleshoot so I hope someone here can help me to find out what I could try next.

 

Thanks a lot

Christoph

020625-11937-02.zip

[Christoph_AT]

Btw. this is what I get when I try to open one of the recent minidump files. It´s a bit strange because I have admin rights:

[leclod]

One thing you could do is check your Ram with Memtest86

You could reinstall the latest USB driver

Edited February 11, 2025 by leclod

[Christoph_AT]

3 hours ago, leclod said:

One thing you could do is check your Ram with Memtest86

You could reinstall the latest USB driver

I have let it run now for 2 passes without errors, maybe I can let it run the full four passes over night, it takes really long.

 

The asmthub3 drivers I have are 1.16.41.3 Windows does not update them further and I tried SDI also but it also does not update them.

After some search I found the latest version  1.16.61.1 and downloaded them from the microsoft update catalog but I can not update them either.

 

 

[leclod]

21 minutes ago, Christoph_AT said:

The asmthub3 drivers I have are 1.16.41.3 Windows does not update them

Did you check the Asus motherboard support page for drivers ?

[Christoph_AT]

27 minutes ago, leclod said:

Did you check the Asus motherboard support page for drivers ?

 

Yes I also have armoury crate installed and it also says that the drivers are up to date.

 

But I found the issue... and feel a little bit stupid.

I thought it must be the motherboard because when I googled the driver name I only found motherboard related entries.

 

But when checking for the drivers now I found out that its a USB C driver and then I checked the PCIE card. And in the middle of the text on the amazon page it says that the card does not work under Win11.

I removed it now and the asmthub controllers are gone. I guess I will not use my front panel USB C then...

 

But thank you a lot for the hints!