Jump to content

Help debugging an error on Ubuntu

Paulo_Andre
 Share
Go to solution Solved by Ralphred,

It's probably a power issue, the PSU's for the pi4 are only ~15 watts. Use a USB hub to power one (or both) of the HDD's (preferably the spinny disk).

Posted

I have installed Ubuntu 24.10 on a raspberry pi 4.

The install is mostly default settings, I have all commands written so I can quickly replicate the install if needed.

I also have 2 usb hard drives connected, one ssd and a mechanical drive. Sometimes for unknown reasons it disconnects both drives, they go missing and I have to reboot.

In the log I can see this: 

2025-01-12T14:30:09.211066+00:00 raspberrypi systemd[1]: Starting sysstat-collect.service - system activity accounting tool...
2025-01-12T14:30:09.367739+00:00 raspberrypi systemd[1]: sysstat-collect.service: Deactivated successfully.
2025-01-12T14:30:09.371210+00:00 raspberrypi systemd[1]: Finished sysstat-collect.service - system activity accounting tool.
2025-01-12T14:31:16.583497+00:00 raspberrypi kernel: sd 0:0:0:0: [sda] tag#13 uas_eh_abort_handler 0 uas-tag 6 inflight: CMD OUT
2025-01-12T14:31:16.583555+00:00 raspberrypi kernel: sd 0:0:0:0: [sda] tag#13 CDB: Write(10) 2a 00 00 02 7b 01 00 00 01 00
2025-01-12T14:31:16.583562+00:00 raspberrypi kernel: sd 0:0:0:0: [sda] tag#12 uas_eh_abort_handler 0 uas-tag 5 inflight: CMD OUT
2025-01-12T14:31:16.583569+00:00 raspberrypi kernel: sd 0:0:0:0: [sda] tag#12 CDB: Write(10) 2a 00 00 09 e9 00 00 00 01 00
2025-01-12T14:31:16.583573+00:00 raspberrypi kernel: sd 0:0:0:0: [sda] tag#10 uas_eh_abort_handler 0 uas-tag 4 inflight: CMD OUT
2025-01-12T14:31:16.583577+00:00 raspberrypi kernel: sd 0:0:0:0: [sda] tag#10 CDB: Write(10) 2a 00 00 09 16 00 00 00 01 00
2025-01-12T14:31:16.584431+00:00 raspberrypi kernel: sd 0:0:0:0: [sda] tag#9 uas_eh_abort_handler 0 uas-tag 3 inflight: CMD OUT
2025-01-12T14:31:16.584446+00:00 raspberrypi kernel: sd 0:0:0:0: [sda] tag#9 CDB: Write(10) 2a 00 03 c6 53 00 00 00 01 00
2025-01-12T14:31:16.584450+00:00 raspberrypi kernel: sd 0:0:0:0: [sda] tag#8 uas_eh_abort_handler 0 uas-tag 2 inflight: CMD OUT
2025-01-12T14:31:16.584455+00:00 raspberrypi kernel: sd 0:0:0:0: [sda] tag#8 CDB: Write(10) 2a 00 03 c5 8d 01 00 00 01 00
2025-01-12T14:31:25.794463+00:00 raspberrypi kernel: sd 0:0:0:0: [sda] tag#11 uas_eh_abort_handler 0 uas-tag 1 inflight: CMD
2025-01-12T14:31:25.794518+00:00 raspberrypi kernel: sd 0:0:0:0: [sda] tag#11 CDB: Synchronize Cache(10) 35 00 00 00 00 00 00 00 00 00
2025-01-12T14:31:25.804445+00:00 raspberrypi kernel: scsi host0: uas_eh_device_reset_handler start
2025-01-12T14:31:25.922437+00:00 raspberrypi kernel: usb 2-1: reset SuperSpeed USB device number 2 using xhci_hcd
2025-01-12T14:31:25.940446+00:00 raspberrypi kernel: scsi host0: uas_eh_device_reset_handler success
2025-01-12T14:31:39.814129+00:00 raspberrypi kernel: xhci_hcd 0000:01:00.0: WARNING: Host System Error
2025-01-12T14:31:45.246292+00:00 raspberrypi kernel: xhci_hcd 0000:01:00.0: xHCI host not responding to stop endpoint command
2025-01-12T14:31:45.246416+00:00 raspberrypi kernel: xhci_hcd 0000:01:00.0: xHCI host controller not responding, assume dead
2025-01-12T14:31:45.246425+00:00 raspberrypi kernel: xhci_hcd 0000:01:00.0: HC died; cleaning up
2025-01-12T14:31:45.247438+00:00 raspberrypi kernel: usb 1-1: USB disconnect, device number 2
2025-01-12T14:31:45.248443+00:00 raspberrypi kernel: usb 2-1: USB disconnect, device number 2
2025-01-12T14:31:45.249482+00:00 raspberrypi kernel: sd 0:0:0:0: [sda] tag#18 uas_zap_pending 0 uas-tag 3 inflight: CMD
2025-01-12T14:31:45.249527+00:00 raspberrypi kernel: sd 0:0:0:0: [sda] tag#18 CDB: Write(10) 2a 00 00 09 16 00 00 00 01 00
2025-01-12T14:31:45.249535+00:00 raspberrypi kernel: sd 0:0:0:0: [sda] tag#19 uas_zap_pending 0 uas-tag 4 inflight: CMD
2025-01-12T14:31:45.249539+00:00 raspberrypi kernel: sd 0:0:0:0: [sda] tag#19 CDB: Write(10) 2a 00 03 c6 53 00 00 00 01 00
2025-01-12T14:31:45.249546+00:00 raspberrypi kernel: sd 0:0:0:0: [sda] tag#20 uas_zap_pending 0 uas-tag 5 inflight: CMD
2025-01-12T14:31:45.249550+00:00 raspberrypi kernel: sd 0:0:0:0: [sda] tag#20 CDB: Write(10) 2a 00 03 c5 8d 01 00 00 01 00
2025-01-12T14:31:45.249556+00:00 raspberrypi kernel: sd 0:0:0:0: [sda] tag#21 uas_zap_pending 0 uas-tag 6 inflight: CMD
2025-01-12T14:31:45.249561+00:00 raspberrypi kernel: sd 0:0:0:0: [sda] tag#21 CDB: Synchronize Cache(10) 35 00 00 00 00 00 00 00 00 00
2025-01-12T14:31:45.249566+00:00 raspberrypi kernel: sd 0:0:0:0: [sda] tag#18 FAILED Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK cmd_age=58s
2025-01-12T14:31:45.249570+00:00 raspberrypi kernel: sd 0:0:0:0: [sda] tag#18 CDB: Write(10) 2a 00 00 09 16 00 00 00 01 00
2025-01-12T14:31:45.249574+00:00 raspberrypi kernel: I/O error, dev sda, sector 595456 op 0x1:(WRITE) flags 0x100000 phys_seg 1 prio class 0
2025-01-12T14:31:45.266816+00:00 raspberrypi kernel: Buffer I/O error on dev sda1, logical block 593408, lost async page write
2025-01-12T14:31:45.266923+00:00 raspberrypi kernel: sd 0:0:0:0: [sda] tag#19 FAILED Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK cmd_age=58s
2025-01-12T14:31:45.266932+00:00 raspberrypi kernel: sd 0:0:0:0: [sda] tag#19 CDB: Write(10) 2a 00 03 c6 53 00 00 00 01 00
2025-01-12T14:31:45.266954+00:00 raspberrypi kernel: I/O error, dev sda, sector 63329024 op 0x1:(WRITE) flags 0x100000 phys_seg 1 prio class 0
2025-01-12T14:31:45.284705+00:00 raspberrypi kernel: Buffer I/O error on dev sda1, logical block 63326976, lost async page write
2025-01-12T14:31:45.284810+00:00 raspberrypi kernel: sd 0:0:0:0: [sda] tag#20 FAILED Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK cmd_age=58s
2025-01-12T14:31:45.284819+00:00 raspberrypi kernel: sd 0:0:0:0: [sda] tag#20 CDB: Write(10) 2a 00 03 c5 8d 01 00 00 01 00
2025-01-12T14:31:45.284823+00:00 raspberrypi kernel: I/O error, dev sda, sector 63278337 op 0x1:(WRITE) flags 0x100000 phys_seg 1 prio class 0
2025-01-12T14:31:45.302486+00:00 raspberrypi kernel: Buffer I/O error on dev sda1, logical block 63276289, lost async page write
2025-01-12T14:31:45.302585+00:00 raspberrypi kernel: sd 0:0:0:0: [sda] tag#21 FAILED Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK cmd_age=79s
2025-01-12T14:31:45.302617+00:00 raspberrypi kernel: sd 0:0:0:0: [sda] tag#21 CDB: Synchronize Cache(10) 35 00 00 00 00 00 00 00 00 00
2025-01-12T14:31:45.302622+00:00 raspberrypi kernel: I/O error, dev sda, sector 0 op 0x1:(WRITE) flags 0x800 phys_seg 0 prio class 0
2025-01-12T14:31:45.330789+00:00 raspberrypi kernel: device offline error, dev sda, sector 162561 op 0x1:(WRITE) flags 0x100000 phys_seg 1 prio class 0
2025-01-12T14:31:45.330842+00:00 raspberrypi kernel: Buffer I/O error on dev sda1, logical block 160513, lost async page write
2025-01-12T14:31:45.330848+00:00 raspberrypi kernel: device offline error, dev sda, sector 63278337 op 0x0:(READ) flags 0x0 phys_seg 1 prio class 0
2025-01-12T14:31:45.330880+00:00 raspberrypi kernel: device offline error, dev sda, sector 649472 op 0x1:(WRITE) flags 0x100000 phys_seg 1 prio class 0
2025-01-12T14:31:45.350868+00:00 raspberrypi kernel: device offline error, dev sda, sector 63278337 op 0x0:(READ) flags 0x0 phys_seg 1 prio class 0
2025-01-12T14:31:45.360704+00:00 raspberrypi kernel: Buffer I/O error on dev sda1, logical block 647424, lost async page write
2025-01-12T14:31:45.388925+00:00 raspberrypi kernel: device offline error, dev sda, sector 560128 op 0x1:(WRITE) flags 0x100000 phys_seg 1 prio class 0
2025-01-12T14:31:45.388977+00:00 raspberrypi kernel: Buffer I/O error on dev sda1, logical block 558080, lost async page write
2025-01-12T14:31:45.399302+00:00 raspberrypi kernel: device offline error, dev sda, sector 560131 op 0x1:(WRITE) flags 0x100000 phys_seg 1 prio class 0
2025-01-12T14:31:45.399380+00:00 raspberrypi kernel: Buffer I/O error on dev sda1, logical block 558083, lost async page write
2025-01-12T14:31:45.415533+00:00 raspberrypi kernel: Buffer I/O error on dev sda1, logical block 593408, lost async page write
2025-01-12T14:31:45.415628+00:00 raspberrypi kernel: Buffer I/O error on dev sda1, logical block 593409, lost async page write
2025-01-12T14:31:45.431562+00:00 raspberrypi kernel: Buffer I/O error on dev sda1, logical block 647424, lost async page write

Can someone help me make sense of this? Is this a physical error in the hard drive?

Link to comment
https://linustechtips.com/topic/1596235-help-debugging-an-error-on-ubuntu/
Share on other sites
Link to post
Share on other sites
Posted
  • Author
On 1/12/2025 at 10:46 PM, Ralphred said:

It's probably a power issue, the PSU's for the pi4 are only ~15 watts. Use a USB hub to power one (or both) of the HDD's (preferably the spinny disk).

You were absolutely right... I never remembered about that. Changed the mechanical hard drive with a newer, bigger one, removed the ssd (so now I only have one hard drive connected) and it works perfectly.

I know the best would be to use a single SSD, but for the size I need it was too expensive. And it still works this way.

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing Linux, macOS and Everything Not-Windows

×