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Pc Freezing

Go to solution Solved by Bjoolz,

From your description it's almost certainly the NVMe SSD. No dump file + WHEA is almost always storage.

 

if you want to make sure, go into Event Viewer → Windows Logs → System. Select Filter Current Log on the right hand side. In the Event Sources dropdown menu, select "WHEA-logger". If you have any WHEA events, select one and click the Details tab in the lower half of Event Viewer. Find the RawData field. This huge block of letters and numbers is the error record. If it's storage, the name of the drive will be included as hex encoded ASCII here. So copy the entire block, paste it here and click Convert. At the bottom of the converted data, it will have the name of the storage if it's storage related. The other data is supposed to be gibberish because it's the CPER from the CPU, not ASCII text. 

 

The RawData block:

image.png.f67ed1ae3ba223fe3ef21ed26739657e.png

Evening all been having this issue for around 1 1/2 - 2 years now and I'm about at my limit and just going to build a whole new rig with new parts.

I have a previous post linked here for what I had happening before, and what people suggested.

 

Currently my PC will slowly start to freeze up, if I am playing a game I will notice sounds and FX stop loading like it can't pull the information from my storage. Shortly after the application will freeze, but not show that it has frozen by the normal dialogue box and whited out screen. I can still move my mouse but shorty after that the rest of the pc will freeze up, I can usually hear sounds like youtube for a bit before it gets cut off. Sometimes I will see a Microsoft unresponsive pop up with no text appear before it fully stops sometimes not. I then have to force shut it down.

 

BSOD's are usually a WHEA error or a critical process died bsod, but the system won't reboot itself or make a dump file that I can see or view on event viewer. But these BSOD are far and few in between.

I also have a strange problem happening for a while where when I boot my PC up for the first time in the day or after a while of not being on that one of my fans will spin up EXTREMELY fast to the point I worry it will damage it. I then have to wait on my pc for like 1 minute fully turn it off then back on for it to stop and function like normal.

 

At this point I feel like its the CPU since Ive done so much with the ram to no avail even RMA'd the 64gb sticks, but I have also heard people suggest that it may be the PSU so I am just trying to get more advice since black friday is around the corner.

 

Before this began I was having BSOD for bad nvidia drivers but since I ddu'd and clean installed the drivers I haven't had a BSOD for that if it matters.
Currently I have
1. DDU'd and clean installed nvidia drivers
2. Flashed newest bios for mobo
3. Memtest86 both sets of my ram 16gb and 64gb
4.Checked ssd (64% 4 years old) and hdd health with crystal disk
5. Clean installed windows

6.Checked PSU voltage through HWMonitor (Attached is the info from HWMonitor after start up from a freeze)

7. SFC/scannow 'd and gotten nothing

Current specs are as follows

OS: Windows 10 pro 64bit

CPU: Ryzen 5 5600x
MOBO: Gigabyte b450 I aorus pro wifi mini itx (Uses the newest bios f66)
GPU: Nvidia 3080 ti
PSU: Corsair 750x 2021
RAM: Oloy 64gb ram 2x32 or teamgroup 16gb ram 2x8 (Only use one set at a time if im trying to t/s the ram)

HWMonitor.txt

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23 minutes ago, akmeu said:

4.Checked ssd (64% 4 years old) and hdd health with crystal disk

64% SSD health isn't good, that's actually pretty bad. I would say your issues are most likely storage drive related. What make and models are your storage drives?

Main Desktop: CPU - i9-14900k | Mobo - Gigabyte Z790 Aorus Elite AX | GPU - PNY Gaming OC RTX 5080 16GB RAM - Corsair Vengeance Pro RGB 64GB 6400mhz | AIO - Arctic Liquid Freezer III 360mm | PSU - Corsair RM1000X | Case - Hyte Y40 - White | Storage - Samsung 980 Pro 1TB Nvme /  Sabrent Rocket 4 Plus 4TB Nvme / Samsung 970 EVO Plus 2TB Nvme / Samsung 870 EVO 4TB SSD / Samsung 870 QVO 2TB SSD/ Samsung 860 EVO 500GB SSD|

 

TV Streaming PC: Intel Nuc CPU - i7 13th Gen | RAM - 16GB DDR4 3200mhz | Storage - Crucial P3 Plus 1TB Nvme |

 

Phone: Samsung Galaxy S26 Ultra - Black 256GB |

 

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1 hour ago, SpookyCitrus said:

64% SSD health isn't good, that's actually pretty bad. I would say your issues are most likely storage drive related. What make and models are your storage drives?

ADATA SX8200PNP 1TB attached is the newest photo of crystal disk infoimage.png.93f2ae19ecdc09b4d7d9862124a8d406.png

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8 minutes ago, akmeu said:

ADATA SX8200PNP 1TB attached is the newest photo of crystal disk info

It's at 60% now just since the last time you checked? That drive is bad. I've had a a lot of issues with some of Adata's drives. I'd recommend you replace your SSD.

Main Desktop: CPU - i9-14900k | Mobo - Gigabyte Z790 Aorus Elite AX | GPU - PNY Gaming OC RTX 5080 16GB RAM - Corsair Vengeance Pro RGB 64GB 6400mhz | AIO - Arctic Liquid Freezer III 360mm | PSU - Corsair RM1000X | Case - Hyte Y40 - White | Storage - Samsung 980 Pro 1TB Nvme /  Sabrent Rocket 4 Plus 4TB Nvme / Samsung 970 EVO Plus 2TB Nvme / Samsung 870 EVO 4TB SSD / Samsung 870 QVO 2TB SSD/ Samsung 860 EVO 500GB SSD|

 

TV Streaming PC: Intel Nuc CPU - i7 13th Gen | RAM - 16GB DDR4 3200mhz | Storage - Crucial P3 Plus 1TB Nvme |

 

Phone: Samsung Galaxy S26 Ultra - Black 256GB |

 

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Just now, akmeu said:

Yes, but that was back in august IIRC.

The percentage will only drop that quickly if there is an issue.

Main Desktop: CPU - i9-14900k | Mobo - Gigabyte Z790 Aorus Elite AX | GPU - PNY Gaming OC RTX 5080 16GB RAM - Corsair Vengeance Pro RGB 64GB 6400mhz | AIO - Arctic Liquid Freezer III 360mm | PSU - Corsair RM1000X | Case - Hyte Y40 - White | Storage - Samsung 980 Pro 1TB Nvme /  Sabrent Rocket 4 Plus 4TB Nvme / Samsung 970 EVO Plus 2TB Nvme / Samsung 870 EVO 4TB SSD / Samsung 870 QVO 2TB SSD/ Samsung 860 EVO 500GB SSD|

 

TV Streaming PC: Intel Nuc CPU - i7 13th Gen | RAM - 16GB DDR4 3200mhz | Storage - Crucial P3 Plus 1TB Nvme |

 

Phone: Samsung Galaxy S26 Ultra - Black 256GB |

 

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From your description it's almost certainly the NVMe SSD. No dump file + WHEA is almost always storage.

 

if you want to make sure, go into Event Viewer → Windows Logs → System. Select Filter Current Log on the right hand side. In the Event Sources dropdown menu, select "WHEA-logger". If you have any WHEA events, select one and click the Details tab in the lower half of Event Viewer. Find the RawData field. This huge block of letters and numbers is the error record. If it's storage, the name of the drive will be included as hex encoded ASCII here. So copy the entire block, paste it here and click Convert. At the bottom of the converted data, it will have the name of the storage if it's storage related. The other data is supposed to be gibberish because it's the CPER from the CPU, not ASCII text. 

 

The RawData block:

image.png.f67ed1ae3ba223fe3ef21ed26739657e.png

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  • 2 weeks later...
On 11/19/2024 at 4:57 AM, Bjoolz said:

From your description it's almost certainly the NVMe SSD. No dump file + WHEA is almost always storage.

 

if you want to make sure, go into Event Viewer → Windows Logs → System. Select Filter Current Log on the right hand side. In the Event Sources dropdown menu, select "WHEA-logger". If you have any WHEA events, select one and click the Details tab in the lower half of Event Viewer. Find the RawData field. This huge block of letters and numbers is the error record. If it's storage, the name of the drive will be included as hex encoded ASCII here. So copy the entire block, paste it here and click Convert. At the bottom of the converted data, it will have the name of the storage if it's storage related. The other data is supposed to be gibberish because it's the CPER from the CPU, not ASCII text. 

 

The RawData block:

image.png.f67ed1ae3ba223fe3ef21ed26739657e.png

Apologies for the late reply got caught up with the holidays. I got a new ssd and reinstalled windows and I haven't had a issue for the past 4 days so heres to hoping that its fixed

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I'm still having this issue though so I am not sure whats going on with that since I couldn't find anything in the bios that would make my fans go crazy like a self test on boot up option, but thats a minor annoyance than anything compared to the constant crashes

On 11/18/2024 at 11:50 AM, akmeu said:

I also have a strange problem happening for a while where when I boot my PC up for the first time in the day or after a while of not being on that one of my fans will spin up EXTREMELY fast to the point I worry it will damage it. I then have to wait on my pc for like 1 minute fully turn it off then back on for it to stop and function like normal.

 

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