Jump to content

Black Screen

Go to solution Solved by silosmith,

Ok sorry for taking so long to reply I Found out the problem was the Ram sticks looks like I lost 16 gigs some how I already replaced them with 32 gigs so now I am sitting at 48 gigs and it is running with no problems thanks alot for all your help ūüôā¬†. I would of never thought that the Ram could make you get Black Screen lol¬†

Hi I have not posted here in a long time , I ran into a problem and can't figure it out I keep getting blackscreens when I play battlefield or any other game it just happens more with Battlefiled and the PC will keep running after the blackscreen. I thought it was my PSU I changes it but I am still having the problem went from a 1300W PSU To a 1200W and still have the problem The gpu is a 3090TI Founders just I poped my old gtx 1080ti in and Did not have the problem. And the GPU cable looks fine it is the extenders that came with the card I even moved it around a small bit and it stayed on so it does not look like it could be a short. I Ran a gpuz test and it crashed at Gpu Temp at 76 and Hotspot at 87 I will add the log file here to see IT does feel SUPER  hot to the touch I can't keep my hand on the back plate for more than 2 sec so I am not sure if it is a temp thing. I never did a thermal paste change or pads on this gpu for the first time lol, When I run the gpu fan at 80 % Fan speed is the only time it stays on . Is it me ? that does not seam to be hot enough to cause a black screen or is it ? Any help or ideas will be appreciated.

1300 EVGA Psu

1200 Corsair Psu

Case Corsair 1000D

3090TI Founders

 

GPU-Z Sensor Log 2.txt

Link to comment
Share on other sites

Link to post
Share on other sites

Posted (edited)

First idea : did you power that extender cable (I guess it is a Y with a few 6+2 connectors on one end) using one new psu cable for each 6+2 connector ?

 

Second idea : your temps are ok but maybe there's a thermal pad "malfunctioning" and a secondary chip is overheated

40 minutes ago, silosmith said:

When I run the gpu fan at 80 % Fan speed is the only time it stays on .

Ohhh ! then it does seem to be a temp problem. I'd get thermal pads of the right thickness(es), thermal paste and then I'd carefully open and check that B...

Edited by leclod

I'm willing to swim against the current.

Link to comment
Share on other sites

Link to post
Share on other sites

Ok thinks I guess I will have to lmao I was holding out on opening this gpu because I know everyone keeps saying it is a pain to open and replace the pads and paist I guess it is time lol .  Yes the connector that I have is Triple 8-Pin Power connector GeForce RTX 3090 Ti to Ship With Triple 8-Pin Power Adapter ...

Link to comment
Share on other sites

Link to post
Share on other sites

Posted (edited)
7 minutes ago, silosmith said:

Yes the connector that I have is Triple 8-Pin Power connector

And you used one new psu cable for each 6+2 connector ? (use the curved arrow to answer, otherwise I won't notice you answered)

Get pads and paste first !

Edited by leclod

I'm willing to swim against the current.

Link to comment
Share on other sites

Link to post
Share on other sites

50 minutes ago, silosmith said:

Hi I have not posted here in a long time , I ran into a problem and can't figure it out I keep getting blackscreens when I play battlefield or any other game it just happens more with Battlefiled and the PC will keep running after the blackscreen. I thought it was my PSU I changes it but I am still having the problem went from a 1300W PSU To a 1200W and still have the problem The gpu is a 3090TI Founders just I poped my old gtx 1080ti in and Did not have the problem. And the GPU cable looks fine it is the extenders that came with the card I even moved it around a small bit and it stayed on so it does not look like it could be a short. I Ran a gpuz test and it crashed at Gpu Temp at 76 and Hotspot at 87 I will add the log file here to see IT does feel SUPER  hot to the touch I can't keep my hand on the back plate for more than 2 sec so I am not sure if it is a temp thing. I never did a thermal paste change or pads on this gpu for the first time lol, When I run the gpu fan at 80 % Fan speed is the only time it stays on . Is it me ? that does not seam to be hot enough to cause a black screen or is it ? Any help or ideas will be appreciated.

1300 EVGA Psu

1200 Corsair Psu

Case Corsair 1000D

3090TI Founders

 

GPU-Z Sensor Log 2.txt 385.03 kB · 1 download

Latest GPU firmware (bios)?

Latest motherboard Bios?

Same GPU behavior when in another PC?

M.S.C.E. (M.Sc. Computer Engineering), IT specialist in a hospital, 30+ years of gaming, 20+ years of computer enthusiasm, Geek, Trekkie, anime fan

  • Main PC: AMD Ryzen 7 5800X3D¬†- EK AIO 360 D-RGB - Arctic Cooling MX-4 - Asus Prime X570-P - 4x8GB DDR4 3200 HyperX Fury CL16 - Sapphire AMD Radeon 6950XT Nitro+ - 1TB Kingston Fury Renegade¬†- 2TB Kingston Fury Renegade¬†- 512GB ADATA SU800 - 960GB Kingston A400¬†-¬†Seasonic PX-850 850W¬†¬†- custom black ATX and EPS cables -¬†Fractal Design Define R5 Blackout - Windows 11 x64 23H2 - 3¬†Arctic Cooling P14 PWM PST¬†- 5 Arctic Cooling¬†P12 PWM PST
  • Peripherals: LG 32GK650F - Dell P2319h¬†- Logitech G Pro X Superlight with Tiger Ice¬†- HyperX Alloy Origins Core (TKL)¬†- EndGame Gear MPC890 - Genius HF 1250B - Akliam PD4 - Sennheiser HD 560s - Simgot EM6L - Truthear Zero -¬†QKZ x HBB - 7Hz Salnotes Zero - Logitech C270 - Behringer PS400 - BM700¬† - Colormunki Smile - Speedlink Torid - Jysk Stenderup - LG 24x External DVD writer - Konig smart card reader
  • Laptop: Acer E5‚Äď575G-386R 15.6" 1080p (i3 6100U + 12GB¬†DDR4 (4GB+8GB) + GeForce 940MX + 256GB nVME) Win 10 Pro x64 22H2 - Logitech G305 + AAA Lithium battery
  • Networking: Asus¬†TUF Gaming AX6000 - Arcadyan ISP router - 35/5 Mbps vDSL
  • TV and gadgets: TCL 50EP680 50" 4K LED + Sharp HT-SB100 75W RMS soundbar - Samsung Galaxy Tab A8 10.1" - OnePlus 9 256GB - Olymous Cameda C-160 - GameBoy Color¬†
  • Streaming/Server/Storage PC: AMD Ryzen 5 3600 - LC-Power LC-CC-120 - MSI B450 Tomahawk Max - 2x4GB ADATA 2666 DDR4 - 120GB Kingston V300 - Toshiba DT01ACA100 1TB - Toshiba DT01ACA200 2TB - 2x WD Green 2TB - Sapphire Pulse AMD Radeon R9 380X -¬†550W EVGA G3 SuperNova - Chieftec Giga DF-01B - White Shark Spartan X keyboard - Roccat Kone Pure Military Desert strike - Logitech S-220 - Philips 226L
  • Livingroom PC (dad uses): AMD FX 8300 -¬†Arctic Freezer 64 - Asus M5A97 R2.0 Evo -¬†2x4GB DDR3 1833 Kingston -¬†MSI Radeon HD 7770 1GB OC - 120GB Adata SSD - 500W Fractal Design Essence - DVD-RW¬†- Samsung SM 2253BW - Logitech G710+ - wireless vertical mouse - MS 2.0 speakers
Link to comment
Share on other sites

Link to post
Share on other sites

5 minutes ago, leclod said:

And you used one new psu cable for each 6+2 connector ? (use the curved arrow to answer, otherwise I won't notice you answered)

Get pads and paste first !

Hmm I am not really understanding what you mean . I have all 3 modular power supply connectors running to the Triple 8-Pin Power From the 1200W Psu the reason I am still using the 1200 is because I thought it was the Psu at first. So I will have to switch it back.

Link to comment
Share on other sites

Link to post
Share on other sites

2 minutes ago, silosmith said:

Hmm I am not really understanding what you mean . I have all 3 modular power supply connectors running to the Triple 8-Pin Power From the 1200W Psu the reason I am still using the 1200 is because I thought it was the Psu at first. So I will have to switch it back.

I hope you're not using the same cables with the different PSUs...

M.S.C.E. (M.Sc. Computer Engineering), IT specialist in a hospital, 30+ years of gaming, 20+ years of computer enthusiasm, Geek, Trekkie, anime fan

  • Main PC: AMD Ryzen 7 5800X3D¬†- EK AIO 360 D-RGB - Arctic Cooling MX-4 - Asus Prime X570-P - 4x8GB DDR4 3200 HyperX Fury CL16 - Sapphire AMD Radeon 6950XT Nitro+ - 1TB Kingston Fury Renegade¬†- 2TB Kingston Fury Renegade¬†- 512GB ADATA SU800 - 960GB Kingston A400¬†-¬†Seasonic PX-850 850W¬†¬†- custom black ATX and EPS cables -¬†Fractal Design Define R5 Blackout - Windows 11 x64 23H2 - 3¬†Arctic Cooling P14 PWM PST¬†- 5 Arctic Cooling¬†P12 PWM PST
  • Peripherals: LG 32GK650F - Dell P2319h¬†- Logitech G Pro X Superlight with Tiger Ice¬†- HyperX Alloy Origins Core (TKL)¬†- EndGame Gear MPC890 - Genius HF 1250B - Akliam PD4 - Sennheiser HD 560s - Simgot EM6L - Truthear Zero -¬†QKZ x HBB - 7Hz Salnotes Zero - Logitech C270 - Behringer PS400 - BM700¬† - Colormunki Smile - Speedlink Torid - Jysk Stenderup - LG 24x External DVD writer - Konig smart card reader
  • Laptop: Acer E5‚Äď575G-386R 15.6" 1080p (i3 6100U + 12GB¬†DDR4 (4GB+8GB) + GeForce 940MX + 256GB nVME) Win 10 Pro x64 22H2 - Logitech G305 + AAA Lithium battery
  • Networking: Asus¬†TUF Gaming AX6000 - Arcadyan ISP router - 35/5 Mbps vDSL
  • TV and gadgets: TCL 50EP680 50" 4K LED + Sharp HT-SB100 75W RMS soundbar - Samsung Galaxy Tab A8 10.1" - OnePlus 9 256GB - Olymous Cameda C-160 - GameBoy Color¬†
  • Streaming/Server/Storage PC: AMD Ryzen 5 3600 - LC-Power LC-CC-120 - MSI B450 Tomahawk Max - 2x4GB ADATA 2666 DDR4 - 120GB Kingston V300 - Toshiba DT01ACA100 1TB - Toshiba DT01ACA200 2TB - 2x WD Green 2TB - Sapphire Pulse AMD Radeon R9 380X -¬†550W EVGA G3 SuperNova - Chieftec Giga DF-01B - White Shark Spartan X keyboard - Roccat Kone Pure Military Desert strike - Logitech S-220 - Philips 226L
  • Livingroom PC (dad uses): AMD FX 8300 -¬†Arctic Freezer 64 - Asus M5A97 R2.0 Evo -¬†2x4GB DDR3 1833 Kingston -¬†MSI Radeon HD 7770 1GB OC - 120GB Adata SSD - 500W Fractal Design Essence - DVD-RW¬†- Samsung SM 2253BW - Logitech G710+ - wireless vertical mouse - MS 2.0 speakers
Link to comment
Share on other sites

Link to post
Share on other sites

Posted (edited)
10 minutes ago, silosmith said:

Hmm I am not really understanding what you mean .

Usually those psu cables come with each two 6+2pin power connectors. You're supposed to use only one of those two 6+2pin connectors (Although this might be a myth nowadays).

 

Third idea : do you have sufficient fresh air intake in your case ?

shopping2.webp

Edited by leclod

I'm willing to swim against the current.

Link to comment
Share on other sites

Link to post
Share on other sites

21 minutes ago, 191x7 said:

Latest GPU firmware (bios)?

Latest motherboard Bios?

Same GPU behavior when in another PC?

Motherboard Bios is up to date I am not sure about the Gpu Bios but I do have all the latest drivers and I have not tied it in another pc I think that will be my next step.

 

Screenshot 1.png

Link to comment
Share on other sites

Link to post
Share on other sites

12 minutes ago, leclod said:

Usually those psu cables come with each two 6+2pin power connectors. You're supposed to use only one of those two 6+2pin connectors (Although this might be a myth nowadays).

 

Third idea : do you have sufficient fresh air intake in your case ?

shopping2.webp

Ok I see the strage thing is I never had this problem untill about a month ago. Yes I have 8 Front intake for fresh air and 5 exhaust.

Link to comment
Share on other sites

Link to post
Share on other sites

I just thought about something I dont think it could be my HDMI cable because I made sure this cable was good because my first cable would not let me get 120hz hmm ok something new to check I forgot about that I am using LG C1 I really dont think it is the cable but I will take another look.

Link to comment
Share on other sites

Link to post
Share on other sites

13 minutes ago, silosmith said:

I am not sure about the Gpu Bios but I do have all the latest drivers and I have not tied it in another pc I think that will be my next step.

 

 

https://nvidia.custhelp.com/app/answers/detail/a_id/5233/~/nvidia-gpu-firmware-update-tool-for-displayid

 

Not sure if this one applies

https://nvidia.custhelp.com/app/answers/detail/a_id/5165/~/nvidia-resizable-bar-firmware-update-tool

 

Edit:

Also, try disabling the MultiPlane Overlay MPO.

M.S.C.E. (M.Sc. Computer Engineering), IT specialist in a hospital, 30+ years of gaming, 20+ years of computer enthusiasm, Geek, Trekkie, anime fan

  • Main PC: AMD Ryzen 7 5800X3D¬†- EK AIO 360 D-RGB - Arctic Cooling MX-4 - Asus Prime X570-P - 4x8GB DDR4 3200 HyperX Fury CL16 - Sapphire AMD Radeon 6950XT Nitro+ - 1TB Kingston Fury Renegade¬†- 2TB Kingston Fury Renegade¬†- 512GB ADATA SU800 - 960GB Kingston A400¬†-¬†Seasonic PX-850 850W¬†¬†- custom black ATX and EPS cables -¬†Fractal Design Define R5 Blackout - Windows 11 x64 23H2 - 3¬†Arctic Cooling P14 PWM PST¬†- 5 Arctic Cooling¬†P12 PWM PST
  • Peripherals: LG 32GK650F - Dell P2319h¬†- Logitech G Pro X Superlight with Tiger Ice¬†- HyperX Alloy Origins Core (TKL)¬†- EndGame Gear MPC890 - Genius HF 1250B - Akliam PD4 - Sennheiser HD 560s - Simgot EM6L - Truthear Zero -¬†QKZ x HBB - 7Hz Salnotes Zero - Logitech C270 - Behringer PS400 - BM700¬† - Colormunki Smile - Speedlink Torid - Jysk Stenderup - LG 24x External DVD writer - Konig smart card reader
  • Laptop: Acer E5‚Äď575G-386R 15.6" 1080p (i3 6100U + 12GB¬†DDR4 (4GB+8GB) + GeForce 940MX + 256GB nVME) Win 10 Pro x64 22H2 - Logitech G305 + AAA Lithium battery
  • Networking: Asus¬†TUF Gaming AX6000 - Arcadyan ISP router - 35/5 Mbps vDSL
  • TV and gadgets: TCL 50EP680 50" 4K LED + Sharp HT-SB100 75W RMS soundbar - Samsung Galaxy Tab A8 10.1" - OnePlus 9 256GB - Olymous Cameda C-160 - GameBoy Color¬†
  • Streaming/Server/Storage PC: AMD Ryzen 5 3600 - LC-Power LC-CC-120 - MSI B450 Tomahawk Max - 2x4GB ADATA 2666 DDR4 - 120GB Kingston V300 - Toshiba DT01ACA100 1TB - Toshiba DT01ACA200 2TB - 2x WD Green 2TB - Sapphire Pulse AMD Radeon R9 380X -¬†550W EVGA G3 SuperNova - Chieftec Giga DF-01B - White Shark Spartan X keyboard - Roccat Kone Pure Military Desert strike - Logitech S-220 - Philips 226L
  • Livingroom PC (dad uses): AMD FX 8300 -¬†Arctic Freezer 64 - Asus M5A97 R2.0 Evo -¬†2x4GB DDR3 1833 Kingston -¬†MSI Radeon HD 7770 1GB OC - 120GB Adata SSD - 500W Fractal Design Essence - DVD-RW¬†- Samsung SM 2253BW - Logitech G710+ - wireless vertical mouse - MS 2.0 speakers
Link to comment
Share on other sites

Link to post
Share on other sites

36 minutes ago, 191x7 said:

I Disabled the MultiPlane Overlay MPO like you said ran Battlefield again and Black screen again I linked the Gpu log again I will try the other steps in the morning getting late here on the east coast lol almost 3 am Thanks for all the new help and things to try 

GPU-Z Sensor Log 3.txt

Link to comment
Share on other sites

Link to post
Share on other sites

17 hours ago, 191x7 said:

So I got the GPU in another PC and it is running fine 6 hrs straight Battlefield with no problems max out ultra everything .Now I don't know what to think now I will have to guess it is the CPU Now

Link to comment
Share on other sites

Link to post
Share on other sites

17 hours ago, leclod said:

Usually those psu cables come with each two 6+2pin power connectors. You're supposed to use only one of those two 6+2pin connectors (Although this might be a myth nowadays).

 

Third idea : do you have sufficient fresh air intake in your case ?

shopping2.webp

So I got the GPU in another PC and it is running fine 6 hrs straight Battlefield with no problems max out ultra everything .Now I don't know what to think now I will have to guess it is the CPU Now

Link to comment
Share on other sites

Link to post
Share on other sites

4 hours ago, silosmith said:

So I got the GPU in another PC and it is running fine 6 hrs straight Battlefield with no problems max out ultra everything .Now I don't know what to think now I will have to guess it is the CPU Now

Try in your system but without ruining XMP.

M.S.C.E. (M.Sc. Computer Engineering), IT specialist in a hospital, 30+ years of gaming, 20+ years of computer enthusiasm, Geek, Trekkie, anime fan

  • Main PC: AMD Ryzen 7 5800X3D¬†- EK AIO 360 D-RGB - Arctic Cooling MX-4 - Asus Prime X570-P - 4x8GB DDR4 3200 HyperX Fury CL16 - Sapphire AMD Radeon 6950XT Nitro+ - 1TB Kingston Fury Renegade¬†- 2TB Kingston Fury Renegade¬†- 512GB ADATA SU800 - 960GB Kingston A400¬†-¬†Seasonic PX-850 850W¬†¬†- custom black ATX and EPS cables -¬†Fractal Design Define R5 Blackout - Windows 11 x64 23H2 - 3¬†Arctic Cooling P14 PWM PST¬†- 5 Arctic Cooling¬†P12 PWM PST
  • Peripherals: LG 32GK650F - Dell P2319h¬†- Logitech G Pro X Superlight with Tiger Ice¬†- HyperX Alloy Origins Core (TKL)¬†- EndGame Gear MPC890 - Genius HF 1250B - Akliam PD4 - Sennheiser HD 560s - Simgot EM6L - Truthear Zero -¬†QKZ x HBB - 7Hz Salnotes Zero - Logitech C270 - Behringer PS400 - BM700¬† - Colormunki Smile - Speedlink Torid - Jysk Stenderup - LG 24x External DVD writer - Konig smart card reader
  • Laptop: Acer E5‚Äď575G-386R 15.6" 1080p (i3 6100U + 12GB¬†DDR4 (4GB+8GB) + GeForce 940MX + 256GB nVME) Win 10 Pro x64 22H2 - Logitech G305 + AAA Lithium battery
  • Networking: Asus¬†TUF Gaming AX6000 - Arcadyan ISP router - 35/5 Mbps vDSL
  • TV and gadgets: TCL 50EP680 50" 4K LED + Sharp HT-SB100 75W RMS soundbar - Samsung Galaxy Tab A8 10.1" - OnePlus 9 256GB - Olymous Cameda C-160 - GameBoy Color¬†
  • Streaming/Server/Storage PC: AMD Ryzen 5 3600 - LC-Power LC-CC-120 - MSI B450 Tomahawk Max - 2x4GB ADATA 2666 DDR4 - 120GB Kingston V300 - Toshiba DT01ACA100 1TB - Toshiba DT01ACA200 2TB - 2x WD Green 2TB - Sapphire Pulse AMD Radeon R9 380X -¬†550W EVGA G3 SuperNova - Chieftec Giga DF-01B - White Shark Spartan X keyboard - Roccat Kone Pure Military Desert strike - Logitech S-220 - Philips 226L
  • Livingroom PC (dad uses): AMD FX 8300 -¬†Arctic Freezer 64 - Asus M5A97 R2.0 Evo -¬†2x4GB DDR3 1833 Kingston -¬†MSI Radeon HD 7770 1GB OC - 120GB Adata SSD - 500W Fractal Design Essence - DVD-RW¬†- Samsung SM 2253BW - Logitech G710+ - wireless vertical mouse - MS 2.0 speakers
Link to comment
Share on other sites

Link to post
Share on other sites

  • 2 weeks later...

Ok sorry for taking so long to reply I Found out the problem was the Ram sticks looks like I lost 16 gigs some how I already replaced them with 32 gigs so now I am sitting at 48 gigs and it is running with no problems thanks alot for all your help ūüôā¬†. I would of never thought that the Ram could make you get Black Screen lol¬†

Link to comment
Share on other sites

Link to post
Share on other sites

On 7/11/2024 at 11:53 PM, 191x7 said:

Try in your system but without ruining XMP.

Ok sorry for taking so long to reply I Found out the problem was the Ram sticks looks like I lost 16 gigs some how I already replaced them with 32 gigs so now I am sitting at 48 gigs and it is running with no problems thanks alot for all your help ūüôā¬†. I would of never thought that the Ram could make you get Black Screen lol¬†

Link to comment
Share on other sites

Link to post
Share on other sites

On 7/11/2024 at 1:48 AM, silosmith said:

Ok I see the strage thing is I never had this problem untill about a month ago. Yes I have 8 Front intake for fresh air and 5 exhaust.

Ok sorry for taking so long to reply I Found out the problem was the Ram sticks looks like I lost 16 gigs some how I already replaced them with 32 gigs so now I am sitting at 48 gigs and it is running with no problems thanks alot for all your help ūüôā¬†. I would of never thought that the Ram could make you get Black Screen lol¬†

Link to comment
Share on other sites

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

√ó