Black Screen

[silosmith]

Hi I have not posted here in a long time , I ran into a problem and can't figure it out I keep getting blackscreens when I play battlefield or any other game it just happens more with Battlefiled and the PC will keep running after the blackscreen. I thought it was my PSU I changes it but I am still having the problem went from a 1300W PSU To a 1200W and still have the problem The gpu is a 3090TI Founders just I poped my old gtx 1080ti in and Did not have the problem. And the GPU cable looks fine it is the extenders that came with the card I even moved it around a small bit and it stayed on so it does not look like it could be a short. I Ran a gpuz test and it crashed at Gpu Temp at 76 and Hotspot at 87 I will add the log file here to see IT does feel SUPER  hot to the touch I can't keep my hand on the back plate for more than 2 sec so I am not sure if it is a temp thing. I never did a thermal paste change or pads on this gpu for the first time lol, When I run the gpu fan at 80 % Fan speed is the only time it stays on . Is it me ? that does not seam to be hot enough to cause a black screen or is it ? Any help or ideas will be appreciated.

1300 EVGA Psu

1200 Corsair Psu

Case Corsair 1000D

3090TI Founders

 

GPU-Z Sensor Log 2.txt

[leclod]

First idea : did you power that extender cable (I guess it is a Y with a few 6+2 connectors on one end) using one new psu cable for each 6+2 connector ?

 

Second idea : your temps are ok but maybe there's a thermal pad "malfunctioning" and a secondary chip is overheated

40 minutes ago, silosmith said:

When I run the gpu fan at 80 % Fan speed is the only time it stays on .

Ohhh ! then it does seem to be a temp problem. I'd get thermal pads of the right thickness(es), thermal paste and then I'd carefully open and check that B...

Edited July 11, 2024 by leclod

[silosmith]

Ok thinks I guess I will have to lmao I was holding out on opening this gpu because I know everyone keeps saying it is a pain to open and replace the pads and paist I guess it is time lol .  Yes the connector that I have is Triple 8-Pin Power connector 

[leclod]

7 minutes ago, silosmith said:

Yes the connector that I have is Triple 8-Pin Power connector

And you used one new psu cable for each 6+2 connector ? (use the curved arrow to answer, otherwise I won't notice you answered)

Get pads and paste first !

Edited July 11, 2024 by leclod

[191x7]

50 minutes ago, silosmith said:

Hi I have not posted here in a long time , I ran into a problem and can't figure it out I keep getting blackscreens when I play battlefield or any other game it just happens more with Battlefiled and the PC will keep running after the blackscreen. I thought it was my PSU I changes it but I am still having the problem went from a 1300W PSU To a 1200W and still have the problem The gpu is a 3090TI Founders just I poped my old gtx 1080ti in and Did not have the problem. And the GPU cable looks fine it is the extenders that came with the card I even moved it around a small bit and it stayed on so it does not look like it could be a short. I Ran a gpuz test and it crashed at Gpu Temp at 76 and Hotspot at 87 I will add the log file here to see IT does feel SUPER  hot to the touch I can't keep my hand on the back plate for more than 2 sec so I am not sure if it is a temp thing. I never did a thermal paste change or pads on this gpu for the first time lol, When I run the gpu fan at 80 % Fan speed is the only time it stays on . Is it me ? that does not seam to be hot enough to cause a black screen or is it ? Any help or ideas will be appreciated.

1300 EVGA Psu

1200 Corsair Psu

Case Corsair 1000D

3090TI Founders

 

GPU-Z Sensor Log 2.txt 385.03 kB · 1 download

Latest GPU firmware (bios)?

Latest motherboard Bios?

Same GPU behavior when in another PC?

[silosmith]

5 minutes ago, leclod said:

And you used one new psu cable for each 6+2 connector ? (use the curved arrow to answer, otherwise I won't notice you answered)

Get pads and paste first !

Hmm I am not really understanding what you mean . I have all 3 modular power supply connectors running to the Triple 8-Pin Power From the 1200W Psu the reason I am still using the 1200 is because I thought it was the Psu at first. So I will have to switch it back.

[191x7]

2 minutes ago, silosmith said:

Hmm I am not really understanding what you mean . I have all 3 modular power supply connectors running to the Triple 8-Pin Power From the 1200W Psu the reason I am still using the 1200 is because I thought it was the Psu at first. So I will have to switch it back.

I hope you're not using the same cables with the different PSUs...

[leclod]

10 minutes ago, silosmith said:

Hmm I am not really understanding what you mean .

Usually those psu cables come with each two 6+2pin power connectors. You're supposed to use only one of those two 6+2pin connectors (Although this might be a myth nowadays).

 

Third idea : do you have sufficient fresh air intake in your case ?

Edited July 11, 2024 by leclod

[silosmith]

21 minutes ago, 191x7 said:

Latest GPU firmware (bios)?

Latest motherboard Bios?

Same GPU behavior when in another PC?

Motherboard Bios is up to date I am not sure about the Gpu Bios but I do have all the latest drivers and I have not tied it in another pc I think that will be my next step.

 

[silosmith]

12 minutes ago, leclod said:

Usually those psu cables come with each two 6+2pin power connectors. You're supposed to use only one of those two 6+2pin connectors (Although this might be a myth nowadays).

 

Third idea : do you have sufficient fresh air intake in your case ?

Ok I see the strage thing is I never had this problem untill about a month ago. Yes I have 8 Front intake for fresh air and 5 exhaust.

[silosmith]

I just thought about something I dont think it could be my HDMI cable because I made sure this cable was good because my first cable would not let me get 120hz hmm ok something new to check I forgot about that I am using LG C1 I really dont think it is the cable but I will take another look.

[191x7]

13 minutes ago, silosmith said:

I am not sure about the Gpu Bios but I do have all the latest drivers and I have not tied it in another pc I think that will be my next step.

 

 

https://nvidia.custhelp.com/app/answers/detail/a_id/5233/~/nvidia-gpu-firmware-update-tool-for-displayid

 

Not sure if this one applies

https://nvidia.custhelp.com/app/answers/detail/a_id/5165/~/nvidia-resizable-bar-firmware-update-tool

 

Edit:

Also, try disabling the MultiPlane Overlay MPO.

[silosmith]

36 minutes ago, 191x7 said:

https://nvidia.custhelp.com/app/answers/detail/a_id/5233/~/nvidia-gpu-firmware-update-tool-for-displayid

 

Not sure if this one applies

https://nvidia.custhelp.com/app/answers/detail/a_id/5165/~/nvidia-resizable-bar-firmware-update-tool

 

Edit:

Also, try disabling the MultiPlane Overlay MPO.

I Disabled the MultiPlane Overlay MPO like you said ran Battlefield again and Black screen again I linked the Gpu log again I will try the other steps in the morning getting late here on the east coast lol almost 3 am Thanks for all the new help and things to try 

GPU-Z Sensor Log 3.txt

[silosmith]

17 hours ago, 191x7 said:

https://nvidia.custhelp.com/app/answers/detail/a_id/5233/~/nvidia-gpu-firmware-update-tool-for-displayid

 

Not sure if this one applies

https://nvidia.custhelp.com/app/answers/detail/a_id/5165/~/nvidia-resizable-bar-firmware-update-tool

 

Edit:

Also, try disabling the MultiPlane Overlay MPO.

So I got the GPU in another PC and it is running fine 6 hrs straight Battlefield with no problems max out ultra everything .Now I don't know what to think now I will have to guess it is the CPU Now

[silosmith]

17 hours ago, leclod said:

Usually those psu cables come with each two 6+2pin power connectors. You're supposed to use only one of those two 6+2pin connectors (Although this might be a myth nowadays).

 

Third idea : do you have sufficient fresh air intake in your case ?

So I got the GPU in another PC and it is running fine 6 hrs straight Battlefield with no problems max out ultra everything .Now I don't know what to think now I will have to guess it is the CPU Now

[191x7]

4 hours ago, silosmith said:

So I got the GPU in another PC and it is running fine 6 hrs straight Battlefield with no problems max out ultra everything .Now I don't know what to think now I will have to guess it is the CPU Now

Try in your system but without ruining XMP.

[silosmith]

Ok sorry for taking so long to reply I Found out the problem was the Ram sticks looks like I lost 16 gigs some how I already replaced them with 32 gigs so now I am sitting at 48 gigs and it is running with no problems thanks alot for all your help  . I would of never thought that the Ram could make you get Black Screen lol 

[silosmith]

On 7/11/2024 at 11:53 PM, 191x7 said:

Try in your system but without ruining XMP.

Ok sorry for taking so long to reply I Found out the problem was the Ram sticks looks like I lost 16 gigs some how I already replaced them with 32 gigs so now I am sitting at 48 gigs and it is running with no problems thanks alot for all your help  . I would of never thought that the Ram could make you get Black Screen lol 

[silosmith]

On 7/11/2024 at 1:48 AM, silosmith said:

Ok I see the strage thing is I never had this problem untill about a month ago. Yes I have 8 Front intake for fresh air and 5 exhaust.

Ok sorry for taking so long to reply I Found out the problem was the Ram sticks looks like I lost 16 gigs some how I already replaced them with 32 gigs so now I am sitting at 48 gigs and it is running with no problems thanks alot for all your help  . I would of never thought that the Ram could make you get Black Screen lol 

[silosmith]

The Problem is back I am going to RMA the Gpu at this point I dont know what else to do .

[silosmith]

On 7/11/2024 at 11:53 PM, 191x7 said:

Try in your system but without ruining XMP.

Hey I have a quick question The Problem of the blackscreen is back Could a faulty PCIE slot cause this ? I just realize that the small clip that holds the gpu In the slot the little lock on the edge is the pcie slot is missing. The Reason I was asking  is after I saw that the clip/lock was missing I  made sure is it sitting flush in the slot and I have been running test and it has been solid 2 hars so far no problems.

[191x7]

2 hours ago, silosmith said:

Hey I have a quick question The Problem of the blackscreen is back Could a faulty PCIE slot cause this ? I just realize that the small clip that holds the gpu In the slot the little lock on the edge is the pcie slot is missing. The Reason I was asking  is after I saw that the clip/lock was missing I  made sure is it sitting flush in the slot and I have been running test and it has been solid 2 hars so far no problems.

Could be if the GPU is sagging and slowly falling out of the slot or if the power cables are pulling it out. Loosening the cables and using an anti sag holder might help if that's the case.

But that's rare. The clip on the end of the slot usually serves as a safety feature, it's not mandatory.

But if the clip was pulled by forcefully removing the card, the card might have PCB damage...

[silosmith]

Ok it was the PSU I changed it and it has been running with no problems I found a spot where I know it will crash and since I change the PSU it has been stable.