Jump to content

Hard rebooting, at random point in boot process.

Go to solution Solved by ForcedHero,
34 minutes ago, PDifolco said:

Reset CMOS first

Then run windows troubleshooting

I have reset CMOS as well. Windows wont boot long enough, I have also tried booting into other drives as well as a usb drive with a PBE to try and restore the drive to a past state (I use veeam to take daily backups of the system) and it behaves the same in both. OS isnt the issue. 


I just got off the phone with ASUS and they are warinty replacing the motherboard. 

I have been working on my PC for the last couple of days ruling things out and am stuck trying to find the exact problem. I was gaming the other day playing Minecraft (low stress game) and my PC hard crashed, no errors or anything, black screens, then the post page as its starting to boot back up. As the PC stands now it rarely boots into the OS and if it ever does it only survives at most a couple of minutes. My current goal is to get HWINFO logs (if I get those I will include there here)

Troubleshooting steps

I have tried separate GPUs, CPU coolers, Operating systems (tried booting to another computers main drive as well as a PBE), removing and changing peripherals, removing internal drives. All fans are spinning as expected. SMART data on all drives is above 96% remaining. I have tried changing the ram slots around and doing slot/dim tests.

 

Specs

CPU: AMD Ryxen 5900x

Cooler: Corsair Hydro Series H150i PRO RGB

RAM: Corsair Vengeance RGB Pro 64GB

Motherboard: ASUS ROG Crosshair VIII Hero

GPU: EVGA 3080 TI FTW3

PSU: Seasonic PRIME 1300W

 

Alternatives tried
Cooler: NHD 15
GPU: 1660 TI

Link to comment
Share on other sites

Link to post
Share on other sites

1 hour ago, ForcedHero said:

I have been working on my PC for the last couple of days ruling things out and am stuck trying to find the exact problem. I was gaming the other day playing Minecraft (low stress game) and my PC hard crashed, no errors or anything, black screens, then the post page as its starting to boot back up. As the PC stands now it rarely boots into the OS and if it ever does it only survives at most a couple of minutes. My current goal is to get HWINFO logs (if I get those I will include there here)

Troubleshooting steps

I have tried separate GPUs, CPU coolers, Operating systems (tried booting to another computers main drive as well as a PBE), removing and changing peripherals, removing internal drives. All fans are spinning as expected. SMART data on all drives is above 96% remaining. I have tried changing the ram slots around and doing slot/dim tests.

 

Specs

CPU: AMD Ryxen 5900x

Cooler: Corsair Hydro Series H150i PRO RGB

RAM: Corsair Vengeance RGB Pro 64GB

Motherboard: ASUS ROG Crosshair VIII Hero

GPU: EVGA 3080 TI FTW3

PSU: Seasonic PRIME 1300W

 

Alternatives tried
Cooler: NHD 15
GPU: 1660 TI

Reset CMOS first

Then run windows troubleshooting

System : AMD R9  7950X3D CPU/ Asus ROG STRIX X670E-E board/ 2x32GB G-Skill Trident Z Neo 6000CL30 RAM ASUS TUF Gaming AMD Radeon RX 7900 XTX OC Edition GPU/ Phanteks P600S case /  Thermalright Peerless Assassin 120 cooler (with 2xArctic P12 Max fans) /  2TB WD SN850 NVme + 2TB Crucial T500  NVme  + 4TB Toshiba X300 HDD / Corsair RM850x PSU

Alienware AW3420DW 34" 120Hz 3440x1440p monitor / ASUS ROG AZOTH keyboard (wireless) / Logitech G PRO X Superlight mouse / Audeze Maxwell headphones

Link to comment
Share on other sites

Link to post
Share on other sites

34 minutes ago, PDifolco said:

Reset CMOS first

Then run windows troubleshooting

I have reset CMOS as well. Windows wont boot long enough, I have also tried booting into other drives as well as a usb drive with a PBE to try and restore the drive to a past state (I use veeam to take daily backups of the system) and it behaves the same in both. OS isnt the issue. 


I just got off the phone with ASUS and they are warinty replacing the motherboard. 

Link to comment
Share on other sites

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×