HDD not showing after Case/PSU swap

[johnno124]

Hi all,

 

So last night i swapped out some parts on my PC. Now one of my HDDs won't show in Bios or Windows.

 

The only thing that changed was my GPU (GTX 1060 6gb to RTX 4070ti). PSU (Cooler Master GX550 to Be Quiet Straight Power 12 1000W) and case (Cougar Turret RGB to Montech King 95 Pro).

 

everything else remained the same in the system (Ryzen 5 2600X, Asus ROG STRIX B350-F MB, 32GB (4x8) Team T-Force Night Hawk DDR4, 1TB Samsung 970 Evo Plus M.2, 250GB Samsung 850 Evo SATA SSD, 240GB WD Green M.2 SATA Drive, 1TB WD Blue HDD, 2TB Seagate Barracude HDD (Problem Drive).

 

Have tried multiple SATA Cables and ports (Noting that 2 ports on the motherboard are disabled due to the M.2). Have also tried replugging the power. I can hear the disks spin up when i turn it on but it doesn't show up in the Bios nor in Windows.

 

Is this a now dead drive or am i able to resurrect it.

Any assistance would be greatly appreciated.

[AbydosOne]

9 minutes ago, johnno124 said:

The only thing that changed was ... PSU (Cooler Master GX550 to Be Quiet Straight Power 12 1000W)

Did you reuse modular cables from your old PSU with your new PSU?

[Hellowpplz]

11 minutes ago, johnno124 said:

Hi all,

 

So last night i swapped out some parts on my PC. Now one of my HDDs won't show in Bios or Windows.

 

The only thing that changed was my GPU (GTX 1060 6gb to RTX 4070ti). PSU (Cooler Master GX550 to Be Quiet Straight Power 12 1000W) and case (Cougar Turret RGB to Montech King 95 Pro).

 

everything else remained the same in the system (Ryzen 5 2600X, Asus ROG STRIX B350-F MB, 32GB (4x8) Team T-Force Night Hawk DDR4, 1TB Samsung 970 Evo Plus M.2, 250GB Samsung 850 Evo SATA SSD, 240GB WD Green M.2 SATA Drive, 1TB WD Blue HDD, 2TB Seagate Barracude HDD (Problem Drive).

 

Have tried multiple SATA Cables and ports (Noting that 2 ports on the motherboard are disabled due to the M.2). Have also tried replugging the power. I can hear the disks spin up when i turn it on but it doesn't show up in the Bios nor in Windows.

 

Is this a now dead drive or am i able to resurrect it.

Any assistance would be greatly appreciated.

Is the HDD making ANY noise at all?

[johnno124]

6 minutes ago, Hellowpplz said:

Is the HDD making ANY noise at all?

Yes. I can hear the Disks spinning and feel it spin up.

8 minutes ago, AbydosOne said:

Did you reuse modular cables from your old PSU with your new PSU?

The old PSU was not modular. so i used the new cables from the new PSU.

[Hellowpplz]

1 minute ago, johnno124 said:

Yes. I can hear the Disks spinning and feel it spin up.

The old PSU was not modular. so i used the new cables from the new PSU.

So the HDD turns on, windows doesn't detect it. That tells me it's not a psu issue

[Godlygamer23]

I'm assuming the drive was functional before the case and power supply swap?

[johnt]

1 hour ago, johnno124 said:

Is this a now dead drive or am i able to resurrect it.

I just bought a used hard drive and this is the same exact behavior I had. I can feel the platters spinning, but the head isn't moving. BIOS and Windows are just like "nah." It doesn't even show up in Device Manager. I was able to call mine dead and the seller refunded me the money. But I'm very curious if there is a fix. To me, it seems like the controller just died somehow.

 

I've had zero drive failures in my entire ~25 years of nerding. This month, I've lost two WD drives. wtf is going on!

[Ryker Robb]

1 hour ago, johnno124 said:

Hi all,

 

So last night i swapped out some parts on my PC. Now one of my HDDs won't show in Bios or Windows.

 

The only thing that changed was my GPU (GTX 1060 6gb to RTX 4070ti). PSU (Cooler Master GX550 to Be Quiet Straight Power 12 1000W) and case (Cougar Turret RGB to Montech King 95 Pro).

 

everything else remained the same in the system (Ryzen 5 2600X, Asus ROG STRIX B350-F MB, 32GB (4x8) Team T-Force Night Hawk DDR4, 1TB Samsung 970 Evo Plus M.2, 250GB Samsung 850 Evo SATA SSD, 240GB WD Green M.2 SATA Drive, 1TB WD Blue HDD, 2TB Seagate Barracude HDD (Problem Drive).

 

Have tried multiple SATA Cables and ports (Noting that 2 ports on the motherboard are disabled due to the M.2). Have also tried replugging the power. I can hear the disks spin up when i turn it on but it doesn't show up in the Bios nor in Windows.

 

Is this a now dead drive or am i able to resurrect it.

Any assistance would be greatly appreciated.

What model of seagate is it? could you record the drive spinning up? If it's a st2000dm008, it should sound like this:

 

[johnno124]

19 minutes ago, Ryker Robb said:

What model of seagate is it? could you record the drive spinning up? If it's a st2000dm008, it should sound like this:

 

I am at work at the moment but i can try and do it when i get home tonight

1 hour ago, Godlygamer23 said:

I'm assuming the drive was functional before the case and power supply swap?

Yes. Drive was used to store most of my larger games.

1 hour ago, Hellowpplz said:

So the HDD turns on, windows doesn't detect it. That tells me it's not a psu issue

Yeah thats my thoughts as well. My second HDD is powered off the same Sata cable as well as the LEDs in the case/fans. so don't think it would be a PSU issue.

[Godlygamer23]

10 minutes ago, johnno124 said:

Yes. Drive was used to store most of my larger games.

Did you try plugging in the SATA data cable from your secondary HDD into your problematic HDD?

[johnno124]

2 minutes ago, Godlygamer23 said:

Did you try plugging in the SATA data cable from your secondary HDD into your problematic HDD?

Yep. Also tried a spare cable i had lying around, as well as the other ports on my MB

[Godlygamer23]

3 minutes ago, johnno124 said:

Yep. Also tried a spare cable i had lying around, as well as the other ports on my MB

Is the board of the hard drive physically damaged at all?

[johnno124]

50 minutes ago, Godlygamer23 said:

Is the board of the hard drive physically damaged at all?

Nope. Was taken out of the HD cage of my old case and put straight into the new case. I did double check for any damage whilst trouble shooting and didn't notice anything. The funny thing is that i accidentally dropped the 1TB WD Drive whilst moving it over yet it still works fine.

[johnno124]

7 hours ago, Ryker Robb said:

What model of seagate is it? could you record the drive spinning up? If it's a st2000dm008, it should sound like this:

 

I got an external dock to see if i could get it to show through that. See link for video showing it spinning up but not showing on my laptop. and yes that is the type of drive it is

 

[johnno124]

6 hours ago, Godlygamer23 said:

Is the board of the hard drive physically damaged at all?

Just took some pictures. It doesn't appear to be damaged to me.

[johnno124]

There is a Disk 4 showing up in Disk Managment as Unknown and Not Initialised. If i try to initialise it i get an error

[Ryker Robb]

30 minutes ago, johnno124 said:

I got an external dock to see if i could get it to show through that. See link for video showing it spinning up but not showing on my laptop. and yes that is the type of drive it is

 

Kind of hard to tell, but it sounds like the seek test took a lot longer to finish then it should have (if that is the sound i'm hearing at 0:11-0:12), or it might not be finishing at all. My guess is there is some problem with the drive, preventing it from initializing or passing the seek test, etc. But this drive is probably dead. 

[Ryker Robb]

6 minutes ago, johnno124 said:

There is a Disk 4 showing up in Disk Managment as Unknown and Not Initialised. If i try to initialise it i get an error

That's interesting, i actually have a st1000dm010 that has this exact same problem. It initially wouldn't spin up, so i tried swapping the board out from a different drive of the same model. With the new board, it would spin up, but the seektest wouldn't finish, and it would show up as unknown, just as this drive is. I assume with that drive, i wasn't working due to custom firmware on the original board that is specific to that drive (but it was worth a shot), but with your drive, i don't know exactly what would cause this issue. But, either way, this drive is probably dead, unfortunately. 

[johnno124]

47 minutes ago, Ryker Robb said:

That's interesting, i actually have a st1000dm010 that has this exact same problem. It initially wouldn't spin up, so i tried swapping the board out from a different drive of the same model. With the new board, it would spin up, but the seektest wouldn't finish, and it would show up as unknown, just as this drive is. I assume with that drive, i wasn't working due to custom firmware on the original board that is specific to that drive (but it was worth a shot), but with your drive, i don't know exactly what would cause this issue. But, either way, this drive is probably dead, unfortunately. 

damn. Was hoping it wouldn't be. Welp guess i better start looking for data recovery services. There are some items on there i stupidly didn't backup.