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Hi guys.

 

I recently changed my case due to needing space to fit a 360 rad after my CPU swap. The issue is that the front panel USB is not detecting my headset. It works fine on the rear panel USBs.

 

All drivers are up-to-date. Chipset drivers are also the latest. BIOS is updated too. Tried re-installing them, but it didn't help. The front USB IS providing power and I connected a controller to it (Xbox controller), which works, so it's not the port itself I guess. So far the issue is only with detecting a wireless headset. The headset does provide a sound indicating that the wireless dongle is getting power, but windows doesn't recognize a device being plugged in.

 

I checked the motherboard header cable and it's properly connected, no bent pins or anything.

 

I've searched the web for hours and can't seem to find any information on this exact scenario. Any help would be appreciated, as I've ran out of ideas.

 

More info:

 

Case: DeepCool CH560

Motherboard: MSI B550 Tomahawk

CPU: R9 5900X

Headset: Razer Kraken v3 Pro

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https://linustechtips.com/topic/1560296-usb-audio-issues/
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