Fuzzy audio

[Beep or Boop]

So I just upgraded from my Steel Series Arctis 7 to the Arctis Pro Wireless and everything has been working well. How I have it set up, is the receiver box for the headset, is plugged into my GoXLR with a 3.5mm cord. Now how I usually had it set up was that I had my headset volume all the way turned up, and then fine tuned the audio with my GoXLR. I found if I sometimes have the headset lower then full, some applications were too quiet. But now, I am hearing a fuzz/buzz feedback when I have the headset turned up all the way. Is there anything I can do to eliminate that buzz/fuzz? I have heard some stuff about "Ground Loop" things that you put in between your cables. But I'm very ignorant in the audio world.

[OddOod]

Have you tried different USB ports?

 

[Beep or Boop]

1 minute ago, OddOod said:

Have you tried different USB ports?

 

Yes I have.

[OddOod]

Okay, I too am wildy ignorant in the audio world. I ran into a similar issue with my whole home audio and was able to solve it by making sure the amplifiers were plugged into a different outlet than the computer which was the audio source. That doesn't seem to be a possibility here (maybe with a powered USB splitter but who knows). 

In your case I am a bit lost, but the ground loop isolator doesn't seem to be a terrible idea, especially given they are under 10 bucks. 

[Beep or Boop]

50 minutes ago, OddOod said:

Okay, I too am wildy ignorant in the audio world. I ran into a similar issue with my whole home audio and was able to solve it by making sure the amplifiers were plugged into a different outlet than the computer which was the audio source. That doesn't seem to be a possibility here (maybe with a powered USB splitter but who knows). 

In your case I am a bit lost, but the ground loop isolator doesn't seem to be a terrible idea, especially given they are under 10 bucks. 

Ok thanks. I'll try and wait for some more opinions before I blindly try it.

[Psittac]

4 hours ago, Beep or Boop said:

So I just upgraded from my Steel Series Arctis 7 to the Arctis Pros and everything has been working well. How I have it set up, is the receiver box for the headset, is plugged into my GoXLR with a 3.5mm cord. Now how I usually had it set up was that I had my headset volume all the way turned up, and then fine tuned the audio with my GoXLR. I found if I sometimes have the headset lower then full, some applications were too quiet. But now, I am hearing a fuzz/buzz feedback when I have the headset turned up all the way. Is there anything I can do to eliminate that buzz/fuzz? I have heard some stuff about "Ground Loop" things that you put in between your cables. But I'm very ignorant in the audio world.

What is this "receiver box" you speak of? Does it have a model number?

 

I need to understand how you have everything wired first (items and connection types).  My best guess is that the headset being full tilt is amplifying any distortion/interference introduced in this new configuration, it's like turning a stereo up all the way with no input, any interference is going to be loud even when there shouldn't be any sound.

 

Ground loop isolation could be a solution regardless of what the new configuration has done, I know that it fixed a back feed of a tube amplifier into my dac and amp but I used RCA to connect for this.  Depending again, on how you have it set up an RCA ground loop isolator or an Aux/3.5mm ground loop isolator might be in store.

 

From what I can tell your headset uses a TRRS 4-pole connector for input and output, depending on how it's wired you might need to split it into two 3-pole TRS connectors to use a ground loop isolator, if the mic is affected as well a second one would be required for the mic.

[Beep or Boop]

1 minute ago, Psittac said:

What is this "receiver box" you speak of? Does it have a model number?

 

I need to understand how you have everything wired first (items and connection types).  My best guess is that the headset being full tilt is amplifying any distortion/interference introduced in this new configuration, it's like turning a stereo up all the way with no input, any interference is going to be loud even when there shouldn't be any sound.

 

Ground loop isolation could be a solution regardless of what the new configuration has done, I know that it fixed a back feed of a tube amplifier into my dac and amp but I used RCA to connect for this.  Depending again, on how you have it set up an RCA ground loop isolator or an Aux/3.5mm ground loop isolator might be in store.

 

From what I can tell your headset uses a TRRS 4-pole connector for input and output, depending on how it's wired you might need to split it into two 3-pole TRS connectors to use a ground loop isolator, if the mic is affected as well a second one would be required for the mic.

The "receiver" is just the little box that comes with the headset. If you look up Arctis Pro Wireless you can see the little box it comes with. And that is all i'm referring too. So my setup is. I have my headsets receiver plugged into my PC, which has a 3.5mm jack plugged into my GoXLR, which is powered and plugged into my PC as well.

[Psittac]

4 minutes ago, Beep or Boop said:

The "receiver" is just the little box that comes with the headset. If you look up Arctis Pro Wireless you can see the little box it comes with. And that is all i'm referring too. So my setup is. I have my headsets receiver plugged into my PC, which has a 3.5mm jack plugged into my GoXLR, which is powered and plugged into my PC as well.

ok then I would go for a 3.5mm TRS ground loop isolator

 

Sorry my brain deleted the word "wireless" when I read the OP lol.

 

Another option is to ditch the GoXLR and use the USB on the headset box.  I'm unaware of which would produce a better sound, depends on where the dac is.

 

My best understanding is that the box is converting analogue to digital to transmit to the headset where it is transmitted back to analogue.  If you use USB the conversion process would be simplified.  So my hypothesis is that best practice is USB to your box.

 

But convenience can trump best practice, so the ground loop isolator would probably be your option if you want to keep the GoXLR in the loop.

[Beep or Boop]

6 minutes ago, Psittac said:

ok then I would go for a 3.5mm TRS ground loop isolator

 

Sorry my brain deleted the word "wireless" when I read the OP lol.

 

Another option is to ditch the GoXLR and use the USB on the headset box.  I'm unaware of which would produce a better sound, depends on where the dac is.

 

My best understanding is that the box is converting analogue to digital to transmit to the headset where it is transmitted back to analogue.  If you use USB the conversion process would be simplified.  So my hypothesis is that best practice is USB to your box.

 

But convenience can trump best practice, so the ground loop isolator would probably be your option if you want to keep the GoXLR in the loop.

I do want to keep my goxlr in the loop because it has features that I just enjoy too much to get rid of. I ended up buying this on amazon before you posted. It's essentially the same thing as the one you linked correct?

[Psittac]

3 minutes ago, Beep or Boop said:

I do want to keep my goxlr in the loop because it has features that I just enjoy too much to get rid of. I ended up buying this on amazon before you posted. It's essentially the same thing as the one you linked correct?

correct, that is the biggest chance of fixing your problem.

[Beep or Boop]

5 minutes ago, Psittac said:

correct, that is the biggest chance of fixing your problem.

Thank you for all the help!