Only Games Trigger Instant PC Shutdowns

[Danielmd92]

I have been experiencing a strange issue with my PC.

 

 It can run Superposition, Heaven Benchmarks, Furmark, and other benchmarks. I don't remember the names for 20 to 40 minutes without any problems. However, as soon as I try to play PUBG, my PC turns off.

 

Initially, PUBG played fine until 10 minutes into the middle of a match, when it crashed. Then, I tried testing the game on the menu and removed the FPS limiter in-game. It caused an instant shutdown as soon as I enabled this.

 

In Warzone 3, when I changed the resolution to match my monitor's native QHD, my PC unexpectedly shut down. It used to allow me to adjust the resolution without any issues. The game typically crashes after 20 to 40 minutes of gameplay, regardless of whether it's on low or max settings.

 

This also happens with other games in sessions. It happens in SQUAD and CS2 but after 30 mins+- sessions. 

 

I have sought help from two different IT centers, and both technicians have tested my system with different GPUs, CPUs, PSUs(Tested an 850W gold and 1000W gold), and RAM, but they all experienced crashes. One technician suggested the issue was with the Corsair H150i, while the other thought it could be the H150i or the NVME.

 

Unfortunately, neither technician had spare air or liquid coolers to conduct tests and confirm if the AIO was causing the problem.

 

Before investing in a new AIO, I want to confirm whether the AIO is indeed the root cause of the issue. All the drivers are current, including the GPU (I used DDU to clean up any display drivers), and the motherboard's BIOS has been updated to its latest version.

 

Here are my PC specs:

- CPU: Intel(R) Core(TM) i9-9900KF CPU @ 3.60GHz   3.60 GHz

- Installed RAM: 32.0 GB 3200 MHZ (4x8)

- MB: Gigabyte Aorus Master z290

- NVME: Samsung Evo 970

- GPU: EVGA RTX 3090 FTW3 ULTRA

- PSU: Seasonic FOCUS Plus 850 Gold 

- AIO: CORSAIR HYDRO Series H150i PRO RGB AIO Liquid CPU Cooler, 360mm,

- Case: Lian Li PC-O11DW 011 Dynamic 

- Fans: 6 Intake (bottom and side), three exhaust (AiO)

- OS: Windows 10 Pro, version 22h2, OS Build 19045.3803

 

Please let me know if you need additional information or specific details about my system setup. I'm desperate to find out what is causing these sudden shutdowns.

[GT710 Connoisseur]

Since you said that it ran benchmarks without a problem, it's not likely the AIO. Try a fresh windows install first. Sometimes, windows just decides to fuck itself. If it doesn't work, then try buying an AIO on Amazon, if it doesn't fix the issue, you can return it. 

[Danielmd92]

20 minutes ago, TECHNICAL GAMER said:

Since you said that it ran benchmarks without a problem, it's not likely the AIO. Try a fresh windows install first. Sometimes, windows just decides to fuck itself. If it doesn't work, then try buying an AIO on Amazon, if it doesn't fix the issue, you can return it. 

I haven't tried that one. I think I last installed a fresh OS four years ago. 

Would it make sense to try what you said, but instead of formatting my main OS NVME, install W10 on an SSD and try games there? 

 

I have so much data on my main NVME, so would this test be ok?

[GT710 Connoisseur]

2 minutes ago, Danielmd92 said:

I haven't tried that one. I think I last installed a fresh OS four years ago. 

Would it make sense to try what you said, but instead of formatting my main OS NVME, install W10 on an SSD and try games there? 

 

I have so much data on my main NVME, so would this test be ok?

It would be a good test. If it works, you can bak up your data and do a fresh install on your NVMe

[Danielmd92]

I tried troubleshooting an issue with my PC yesterday. Initially, I thought running games on my other hard drives was causing the system shutdown. So, I disconnected all other hard drives and played warzone and PUBG. Pc still had sudden crashes.

 

Then I ran a Windows 10 reset and installed multiple games on my nvme. However, I faced an instant shutdowns again in Warzone and Pubg menus. 

 

To further diagnose the problem, I installed a 9th gen Pentium. I found that Warzone didn't open with the new CPU. Then, I tried playing Paragon - a game that previously caused sudden shutdowns on my 9900kf CPU. Surprisingly, the game opened up and I could play it for an hour without any shutdowns.

 

Based on my observations, I am wondering if the issue is entirely CPU-related. 

 

By the way, Happy New Year to everyone!

[GT710 Connoisseur]

On 1/1/2024 at 3:16 AM, Danielmd92 said:

I tried troubleshooting an issue with my PC yesterday. Initially, I thought running games on my other hard drives was causing the system shutdown. So, I disconnected all other hard drives and played warzone and PUBG. Pc still had sudden crashes.

 

Then I ran a Windows 10 reset and installed multiple games on my nvme. However, I faced an instant shutdowns again in Warzone and Pubg menus. 

 

To further diagnose the problem, I installed a 9th gen Pentium. I found that Warzone didn't open with the new CPU. Then, I tried playing Paragon - a game that previously caused sudden shutdowns on my 9900kf CPU. Surprisingly, the game opened up and I could play it for an hour without any shutdowns.

 

Based on my observations, I am wondering if the issue is entirely CPU-related. 

 

By the way, Happy New Year to everyone!

That is really strange behavior, maybe you bios needs updating because games don't even stress the pc as much as benchmarks. Try a quick bios update. If you still face this problem, then just keep the old cpu. Maybe also try disabling c-state. I was facing the same issue when I got my pc, turning c-state off fixed it. I had forgotten about it. Could have saved you a few hours of troubleshooting. Sorry. 

[Whatisthis]

Download and run hwinfo. Load a game that usually takes a bit of time to crash. Quit it before it normally crashes and screen cap the sensors information from hwinfo. Post here.

 

Do this with the 9900.