Help

[Jovan2227]

I have ryzen 3 3200G with rx570 4gb msi on a320mk so i decided to upgrade with new cpu ryzen 5 3600,i updated the bios and all,but when i put new cpu Pc works but there is no signal on my monitor,i checked all everything is plugged in,i put back my old cpu and all works like before,so how i can fix it,old is working but not new cpu

[YoungBlade]

Just to be clear, you are plugging the monitor cable into the RX 570 and not into the motherboard output, yes?

[Jovan2227]

6 minutes ago, YoungBlade said:

Just to be clear, you are plugging the monitor cable into the RX 570 and not into the motherboard output, yes?

Yes in rx570 not in motherboard,also i used it with ryzen 3 3200,but with new no signal on monitor

[YoungBlade]

Is the R5 3600 new or used and just new to you? It could be defective, and if it's new, you should be able to exchange it for a different one.

[Bagzie]

4 hours ago, Jovan2227 said:

Yes in rx570 not in motherboard,also i used it with ryzen 3 3200,but with new no signal on monitor

Have you looked at the back of the 3600 to make sure there are no bent pins? 

 

Other than that the 3200g and 3600 both use the same bios revision but I would update to the latest bios anyways just to be sure.

 

I would also reset the cmos on the bios so that it resets ram timings and voltages etc , Always a good idea when moving to a new cpu.

 

This can usually be done by shorting 2 pins on the motherboard with a screwdriver whilst the pc is shut down and unplugged , Your motherboard manual will tell you which 2 pins.

 

Let us know how it goes.