[AMD] Random PC Shut Downs + GPU Driver Crashes

[ruderude]

CPU: AMD Ryzen 9 5900X 3.7 GHz 12-Core Processor
CPU Cooler: Deepcool AK620 68.99 CFM CPU Cooler
Motherboard: Gigabyte B550 AORUS PRO AC ATX AM4 Motherboard
Memory: Kingston FURY Renegade 32 GB (2 x 16 GB) DDR4-3600 CL16 Memory
Storage: Western Digital Blue SN570 1 TB M.2-2280 PCIe 3.0 X4 NVME Solid State Drive
Video Card: Gigabyte GAMING OC Radeon RX 6900 XT 16 GB Video Card (3x 8-pins plugged in) 
Case: Corsair 4000D Airflow ATX Mid Tower Case
Power Supply: Corsair RM850x 

Monitor 1 (Main): GIGABYTE M27Q P 165hz (plugged in via DisplayPort) All AMD settings turned off except Freesync Premium

Monitor 2 (Secondary): HUAWEI AD80HW (48-75hz) (plugged in via HDMI)

OS: Microsoft Windows 10 IoT Enterprise LTSC - 10.0.19044 Build 19044 (Debloated using https://github.com/ChrisTitusTech/win10script)

Set to automatic updates

Bios Version: American Megatrends International, LLC. F15d, 20/07/2022
 

Drivers

Installed everything from https://www.gigabyte.com/Motherboard/B550-AORUS-PRO-AC-rev-1x

 

Peripherals

2x Power Extensions(3500W rating each) https://www.amazon.co.uk/gp/product/B0B2QVN6H8/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&th=1

1x Power Extension (3120w rating) https://www.amazon.co.uk/gp/product/B00P115F4E/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1

1x USB Hub https://www.amazon.co.uk/gp/product/B00P115F4E/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1

 

Power setup

1st 3500w extension (from wall)

• 3120w extension
• PC PSU (est 550W via pcpartpicker) 

 

3120w extension (from 3500w extension)

• M27QP monitor (28w)
• Huawei Monitor (27w)
• Air purifier (6w)
• USB Hub - Mouse, 2x USB C cables for phone/charging

 

Symptoms

1. The strangeness began when I was building the PC. First time owning a GPU like this (and reading other 6900xt experiences on the web) I started with only plugging 2x 8-pins into the GPU to test. It kept shutting down soon in the BIOS and the motherboard diagnostic VGA LED lit up. It wasn't until I asked a friend and he came over to have a look and told me to try a 3rd 8-pin cable to fill the last slot. A wave of elation came over me as a it seemed to work perfectly. Unsure if this did long-lasting damage to my GPU.

 

2. Temps from AMD Adrenalin (can do more extensive testing upon request but temps look fine to me)

CPU Idle - 35C

GPU Idle - 40C

CPU Apex Legends (almost Max) - 55C

GPU Apex Legends (almost Max) - 70C

 

3. Attempted Fixes

• Turning off and on BAR
• Turning off and on XMP
• Turning off C-state in BIOS
• Turning off Hardware Acceleration in Chrome (NB I almost always have a YT/Twitch playing on second monitor while gaming)
• Rejigged PSU-GPU ports, bought a new official 8-pin from Corsair
• Installed M27Q P driver from website - https://www.gigabyte.com/us/Monitor/M27Q-P/support#support-dl-driver
• FreeSync Premium on Main monitor off
• PBO on/off
• Undervolt option in Adrenalin

This seems to be a fairly common issue when I google it, especially with dual monitor setups. I don't think it's a hardware issue but I could be wrong. In frustration I am turning to you for help, any advice and help is appreciated.

 

Attached Files

Event Viewer logs

AMD Adrenalin logs of 2 hours of gaming on Apex and Dota 2 (max settings)

 

Thanks in advance.

EventViewer.xlsx 20231016-Apex Dota.xlsx

[ViktorParchev]

I am having the same issues. Did you fix yours?