weird problem

RoosTheGoose · October 15, 2023

Hello, I don't know if you can help me, but I hope for the best! Have a little problem with my computer where my motherboard (ASUS TUF Z390-PRO GAMING) doesn't want to work right away! My computer doesn't want to start when I have two ram sticks inside, it just gets stuck in the computer shutting down then starting up and doing this in a loop (sometimes the computer starts but doesn't get an image on the screens) I've tried taking out one of the sticks and starting then it works (Works with both running by themselves.) Have also tried taking the different slots in the motherboard and it works when I run single stick!

Motherboard: Asus TUF Z390-PRO GAMING (WI-FI)

Ramsticks: Corsair 32GB (2x16GB) DDR4 3600MHz CL18 Vengeance

OnionRings · October 15, 2023

Can you test a different kit of ram? If that doesn't work, maybe its the motherboard slot. Also couldn't hurt to reset the bios, do you have a CMOS jumper on your board? Just turn the PC off and use a flathead screwdriver or a quarter or something, bridge the pins. If you don't have that, remove the battery. If you have a bad OC on the ram it can cause boot loops.

Edit: I know because I have had issues with vengeance ram myself in the past, its real low quality ram.

RoosTheGoose · October 15, 2023

1 hour ago, OnionRings said:

Can you test a different kit of ram? If that doesn't work, maybe its the motherboard slot. Also couldn't hurt to reset the bios, do you have a CMOS jumper on your board? Just turn the PC off and use a flathead screwdriver or a quarter or something, bridge the pins. If you don't have that, remove the battery. If you have a bad OC on the ram it can cause boot loops.

Edit: I know because I have had issues with vengeance ram myself in the past, its real low quality ram.

I did buy a new set of ram however the same ones and that didnt help.

Havent tried reseting the bios can do that after work tomorrow, also found this on ASUS website:
MemOK! II automatically fixes boot failures that arise due to memory overclocking and instability. When a DRAM-related POST error occurs, the motherboard adjusts memory parameters until the system is able to start. So correct me if i am wrong! But what i understand from that i dont need to remove the battery/reset my BIOS becuase the motherboard should do it automatically?!

OnionRings · October 16, 2023

12 hours ago, RoosTheGoose said:

I did buy a new set of ram however the same ones and that didnt help.

Havent tried reseting the bios can do that after work tomorrow, also found this on ASUS website:
MemOK! II automatically fixes boot failures that arise due to memory overclocking and instability. When a DRAM-related POST error occurs, the motherboard adjusts memory parameters until the system is able to start. So correct me if i am wrong! But what i understand from that i dont need to remove the battery/reset my BIOS becuase the motherboard should do it automatically?!

Yeah you're probably right and you probably wouldn't need to do it but it wouldn't hurt to do it anyway just to be sure, It could possibly be a non-memory related issue that a bios reset would still help, but it might also not help at all but when you're trying to figure out what's wrong with your computer you got to try a lot of different things.

RoosTheGoose · October 18, 2023

On 10/16/2023 at 6:44 AM, OnionRings said:

Yeah you're probably right and you probably wouldn't need to do it but it wouldn't hurt to do it anyway just to be sure, It could possibly be a non-memory related issue that a bios reset would still help, but it might also not help at all but when you're trying to figure out what's wrong with your computer you got to try a lot of different things.

So i tried i updating the drivers and resseting them by removing the CMOs battery but that didnt work! Any other suggestion?