SSD issue

[TimeToCrash]

We recently bought a NVME drive for my girlfriends computer, and after installing it, it wouldn't boot at all giving the error message of "Reboot and select proper boot device" I've since realised one of her original two SATA SSD's was no longer showing in the BIOS. After taking the drive out the PC now boots fine, is there anyone out there who may have an idea as I'm stumped. I'll add the specs below.

Motherboard-ASUS Strix B450-f

CPU-AMD Ryzen 5 3600

RAM-16GB

SATA SSD's-Both Crucial MX500 500GB

NMVE-Samsung 970 EVO Plus 2TB

Edited September 12, 2023 by TimeToCrash
Missed spec

[BiotechBen]

1 minute ago, TimeToCrash said:

We recently bought a NVME drive for my girlfriends computer, and after installing it, it wouldn't boot at all giving the error message of "Reboot and select proper boot device" I've since realised one of her original two SATA SSD's was no longer showing in the BIOS. After taking the drive out the PC now boots fine, is there anyone out there who may have an idea as I'm stumped. I'll add the specs below.

Motherboard-ASUS Strix B450-f

CPU-AMD Ryzen 5 3600

RAM-16GB

SATA SSD's-Both Crucial MX500 500GB

NMVE-Samsung 970 EVO Plus 2TB

On a number of B450 boards, the second m.2 slot shares lanes with SATA ports, pop open your manual to see which ones they are so you can relocate the 2.5" drive to a non-occupied port.

[Ottoman420]

9 minutes ago, BiotechBen said:

On a number of B450 boards, the second m.2 slot shares lanes with SATA ports, pop open your manual to see which ones they are so you can relocate the 2.5" drive to a non-occupied port.

The ones in the red square are turned off on my B550 with a second m.2 installed

[Dedayog]

11 minutes ago, TimeToCrash said:

We recently bought a NVME drive for my girlfriends computer, and after installing it, it wouldn't boot at all giving the error message of "Reboot and select proper boot device" I've since realised one of her original two SATA SSD's was no longer showing in the BIOS. After taking the drive out the PC now boots fine, is there anyone out there who may have an idea as I'm stumped. I'll add the specs below.

Motherboard-ASUS Strix B450-f

CPU-AMD Ryzen 5 3600

RAM-16GB

SATA SSD's-Both Crucial MX500 500GB

NMVE-Samsung 970 EVO Plus 2TB

Some B450 boards are hit or miss with NVMe drives.

 

I couldn't get a Samsung 980 to work on my Gigabybte B450 board at all, not with BIOS updates, not with removing all other stuff, nothing.

 

Hope you can get it working, but a PC upgrade will do the trick and get you some huge brownie points too

 

[TimeToCrash]

50 minutes ago, BiotechBen said:

On a number of B450 boards, the second m.2 slot shares lanes with SATA ports, pop open your manual to see which ones they are so you can relocate the 2.5" drive to a non-occupied port.

Yep, it was exactly this. The moment I hit send on the message, I said to my girlfriend "watch it be me trying to use too many devices on the same set of lanes" Thank you, it's been a long day and my brain didn't want to brain, after an hour of stressing and freaking out thinking I'd broken one of her drives, thank you!

[BiotechBen]

6 hours ago, TimeToCrash said:

Yep, it was exactly this. The moment I hit send on the message, I said to my girlfriend "watch it be me trying to use too many devices on the same set of lanes" Thank you, it's been a long day and my brain didn't want to brain, after an hour of stressing and freaking out thinking I'd broken one of her drives, thank you!

It's almost always the simplist thing you've overlooked.